Problem in the "color" requested

Hello everyone, i have HP 4645 and it is amazing printer
i use it for doing some invoices from quickbooks [using color printing]
now when the the cartridges both color and black i purchased the original 650 cartridges and installed them
in our invoices headers we use a little dark red color, after installing the cartridges i printed few invoices in the same day, it was working perfectly
NOW, after few days when i want to print any invoice, the header color is not the same, it is so dark that it is not RED again, but almost black
the cartridges both are more than 90% full
what i tried to do
1. i took the cartridges off for around a min and insert them again [didnt work]
2. turn the printer on and off [didnt work]
3. went to the application for the printer --> maintain your printer --> [Align ink cartridges] and [ clean ink cartridges]
and it didnt work
so i hope i can find an answer here because the invoice now are looking horrible and hideous
best regards

Hello chunky2k,
Welcome to the HP Forums.
I see that you are having some print quality issues when printing in colour.
Please click on the following link that deals with Fixing Print Quality Problems for the HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-O...
Please feel free to write me back if you have any other question's or concerns.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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