Problem in transfering the Document from CRM to R/3
Dear CRM Experts,
I am working in CRM 2007.
we connected the CRM 2007 with R/3.
In CRM we creating the Service order -> Service Confirmation -> Return Order.
When we create the Return Order in CRM it Copies the Document and creates the Same Return order in R/3.
But in our case it is not creating the return order in R3 and i am getting the Error message
"An error has occured in the system R22CLNT787 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
Object link not known in CO (Notification E IAOM 019)"
Please help me to solve this problem.
Thanks & Regards,
Ashok
We had a similar error in transferring documents in the other direction, from R/3 to CRM. During the transfer, SAP carried out the following steps:
1. Transfer R/3 object to CRM
2. Create 1Order Object in CRM
3. CRM send BOR object (log sys, GUID, obj type) of 1Order Object to the R/3 object
4. R/3 attaches the BOR object under linked objects
5. R/3 sends a response with the success/failure of the operation in Step 4.
6. CRM receives the message and writes it to a log
We were missing Step 4. (We are using Case Modeller in R/3 FSCM Dispute Management, so we had to attach/activate the link between R/3 and CRM in that step).
Check CRM transaction SMW01 to see your message logs. Perhaps they will offer more insight.
Thanks,
Ben
We found that we were missing table entries in the
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