Problem in updating apps with incorrect (old) e-mail addresses
I have a major problem. I cannot update my phone with any apps. It brings up an old incorrect e-mail address when I try and do this.
On my computer and on my phone settings is the correct e-mail address.
How do I get rid of this e-mail address and get my correct one to display so I can update ?
The Mail.app stores all sent message recipients to the list of Previous Recipients in Mail and the autofill feature pulls from the Address Book and the list of Previous Recipients.
At the Mail.app menu bar, go to Window and select Previous Recipients.
A previous recipient entered in the Address Book will have a vCard icon to the left of the name. You can remove a previous recipient from the list or add a previous recipient to the Address Book that is not already entered.
Similar Messages
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I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
I update I pad over weekend now I can't access I tunes store or update apps. My old e mail address comes up password does not work. I changed I'd and password but to no avail.what can I do to fix this problem. Thanks
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?
Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
How do I clear an old e mail address from my iCloud account on my iPhone?
How do I get rid of my iCloud account on my phone with an old e mail address? I can't remember the password!
if find my device is turned on you must reset password at iforgot.apple.com in order to delete account and add a new one.
Peace, Clyde -
How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....
Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well. -
after installing yosemite, tried to update apps but an old apple id is shown with no way to edit. how can i update apps wait my current app;e id and password?
You need to delete and redownload them to do that. This may require repurchasing paid ones.
(116535) -
Hello,
i installed a lot of Apps on my iPad (both free and purchased), then a sad day i had to change my apple ID (due to some mistakes in configuring the ipad for my wife with a different apple ID and for icloud...).
Now i have apps with my last apple ID account and apps with my previous one.
When i have to update Apps with my last apple ID, there's no problem, but when i try to update Apps installed with the OLD one a problem occurs and even if i type the right password for it i get always the same message: Impossible to connect to iTunes Store!
Password for old apple ID is correct because i can log on line at account page on https://appleid.apple.com/it/
I read everywhere that having Apps with different account on the same Ipad is allowed, so....What's the Problem??
thank you in advance.
ByeContent and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
can you please help me to sort this, I changed my e-mail address from [email protected], I have delleted this e-mail now. My new one, [email protected] is now my registered one but everytime I try to do an update in itunes it shows my old e-mail address and it wont use my new one, I own an imac, ipad and iphone, my iphone and ipad are perfectly fine working with [email protected] but not my imac, can you please help me to sort this out. x
Hi Florafromco,
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
The following article will provide a little more information regarding using multiple Apple ID's:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I hope this information helps ....
Have a great day!
Have a great day!
- Judy -
Problems after updating iPad2 with iOS7.0.6. Has anyone had this problem? I lost my notes, calendar, songs, games+ more. I've tried everything to restore these, but it won't let me. HELP!!!!'
Restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
I have recently changed my e-mail address which was used as the ID for my updating the apps. on my itouch 4g.Now when I try to update the apps.the ID comes up as the old e-mail that I used in the past and that I cant change to the new e-mail that I would use as the ID now.Its grayed out and cant be moved.
I have already edited my person in iTunes giving the new e-mail as ID and a new password but when I try to update apps.still the old ID comes up grayed out and wont let me update the apps.I can write in the new passw. but it will not help.what is the solution to this?thanks for any helpDid yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?
You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway... -
HT204266 How do I update apps with the new version of itunes
How do you update apps with the new version of Itunes ?
If you're at the iTunes store, click on Library button at the top right. Then on the top-left side click on Apps and at the bottom right click on Check for updates.
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during today (Nov-16) I'm experiencing problems to update apps from appstore in my Ipad2 IOS 6.01. Some problems?
I don't know what happen, but this is not nice....
Please, let me know what is the problem. I know that similar things are happening outside my enterprise
RegardsWhat is the exact problem or error message?
If you're having issues connecting to the app store, is this the only connection issue? Can you connect to itunes store?
Cannot connect to iTunes Store
http://support.apple.com/kb/TS1368
Try rebooting your ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.
Go to settings/itunes and app stores, tap on apple id and sign out. Reboot the ipad and the sign back in the same way. -
I changed my e-mail address, but my I-phone still shows old e-mail address when I try to download an app and says my password is incorrect. How do I update my I-phone to my new apple id?
on your phone go to settings - app store - apple id - sign out - then sign in with your new email address.
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