Problem in updating Dialog instance kernel

Question

Dear all,
I've a ECC 5 central instance runs on a sparc solaris machine, kernel version 175. The DB is oracle.
I tried to install a dialog instance on a win2k3 machine.
The installation was success, and the Dialog Instance can ran well. The kernel version of the DI is 43, so i want to update the kernel to version 175.
But when i tried to upgrade the kernel of the DI, it cannot start.
The error messsage is:
ERROR => platform patchno is 43 [dpxxdisp.c   14862]
ERROR => but my patchno   is 175 [dpxxdisp.c   14863]
DP_FATAL_ERROR => Release inconsistent with running system
DISPATCHER EMERGENCY SHUTDOWN ***
It seem like the system still stuck with the old kernel. Please help me to solve this problem.
Below is the complete log from dev_disp.
Thanks a lot,
Fendhy.
trc file: "dev_disp", trc level: 1, release: "640"
Mon Aug 20 16:40:58 2007
kernel runs with dp version 134(ext=102) (@(#) DPLIB-INT-VERSION-134)
length of sys_adm_ext is 312 bytes
sysno      01
sid        PRD
systemid   560 (PC with Windows NT)
relno      6400
patchlevel 0
patchno    175
intno      20020600
make:      multithreaded, ASCII
pid        2632
***LOG Q00=> DpSapEnvInit, DPStart (01 2632) [dpxxdisp.c   1102]
    shared lib "dw_xml.dll" version 175 successfully loaded
    shared lib "dw_xtc.dll" version 175 successfully loaded
    shared lib "dw_stl.dll" version 175 successfully loaded
    shared lib "dw_gui.dll" version 175 successfully loaded
    shared lib "dw_mdm.dll" version 175 successfully loaded
Mon Aug 20 16:41:03 2007
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [ dpxxtool2.c  3896]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpIPCInit2: start server >bmiapp2_PRD_01                          <
DpShMCreate: sizeof(wp_adm)        4968    (828)
DpShMCreate: sizeof(tm_adm)        2379840    (11840)
DpShMCreate: sizeof(wp_ca_adm)        18000    (60)
DpShMCreate: sizeof(appc_ca_adm)    6000    (60)
DpShMCreate: sizeof(comm_adm)        192000    (384)
DpShMCreate: sizeof(vmc_adm)        0    (364)
DpShMCreate: sizeof(wall_adm)        (22440/34344/56/100)
DpShMCreate: SHM_DP_ADM_KEY        (addr: 047E0040, size: 2663800)
DpShMCreate: allocated sys_adm at 047E0040
DpShMCreate: allocated wp_adm at 047E17D8
DpShMCreate: allocated tm_adm_list at 047E2B40
DpShMCreate: allocated tm_adm at 047E2B68
DpShMCreate: allocated wp_ca_adm at 04A27BA8
DpShMCreate: allocated appc_ca_adm at 04A2C1F8
DpShMCreate: allocated comm_adm_list at 04A2D968
DpShMCreate: allocated comm_adm at 04A2D980
DpShMCreate: allocated vmc_adm_list at 04A5C780
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 04A5C7A8
DpShMCreate: allocated wall_adm at 04A5C7B0
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 3965 blocks reserved for free list.
ES initialized.
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( bmiapp) [dpxxdisp.c   10051]
DpStartStopMsg: send start message (myname is >bmiapp2_PRD_01                          <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
ERROR => platform patchno is 43 [ dpxxdisp.c   14862]
ERROR => but my patchno   is 175 [dpxxdisp.c   14863]
DP_FATAL_ERROR => Release inconsistent with running system
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-2296 (SIGUSR2)
ERROR => DpWpKill(2296, SIGUSR2) failed [dpxxtool.c   2507]
killing W1-3340 (SIGUSR2)
ERROR => DpWpKill(3340, SIGUSR2) failed [dpxxtool.c   2507]
killing W2-1536 (SIGUSR2)
ERROR => DpWpKill(1536, SIGUSR2) failed [dpxxtool.c   2507]
killing W3-2952 (SIGUSR2)
ERROR => DpWpKill(2952, SIGUSR2) failed [dpxxtool.c   2507]
killing W4-2428 (SIGUSR2)
ERROR => DpWpKill(2428, SIGUSR2) failed [ dpxxtool.c   2507]
killing W5-180 (SIGUSR2)
ERROR => DpWpKill(180, SIGUSR2) failed [dpxxtool.c   2507]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:13 2007
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long)            Mon Aug 20 09:41:13 2007
========================
No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program  Cl  User         Action                    Table
0 DIA     2296 Run           yes     0   0             0                                                            
1 DIA     3340 Run           yes     0   0             0                                                            
2 DIA     1536 Run           yes     0   0             0                                                            
3 DIA     2952 Run           yes     0   0             0                                                            
4 BTC     2428 Run           yes     0   0             0                                                            
5 BTC      180 Run           yes     0   0             0                                                            
Dispatcher Queue Statistics            Mon Aug 20 09:41:13 2007
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
11
11
2000
11
0
--------++++--
+
DIA
2
2
2000
2
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id        15
wake_evt_udp_now    1
wake events          total    13,  udp     1 (  7%),  shm    12 ( 92%)
since last update    total    13,  udp     1 (  7%),  shm    12 ( 92%)
Dump of tm_adm structure:            Mon Aug 20 09:41:13 2007
=========================
Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
Workprocess Comm. Area Blocks            Mon Aug 20 09:41:13 2007
=============================
Slots: 300, Used: 6, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
74
DISPATCHER
-1
WPCAAD074
111
DISPATCHER
-1
WPCAAD111
148
DISPATCHER
-1
WPCAAD148
185
DISPATCHER
-1
WPCAAD185
222
DISPATCHER
-1
WPCAAD222
259
DISPATCHER
-1
WPCAAD259
NiWait: sleep (5000 msecs) ...
NiISelect: timeout 5000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:18 2007
NiISelect: TIMEOUT occured (5000 ms)
DpHalt: shutdown server >bmiapp2_PRD_01                          < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_OFF
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
[DpWpDied] W0 lives  (PID:2296  HANDLE:1564)
[DpWpDied] W1 lives  (PID:3340  HANDLE:1560)
[DpWpDied] W2 lives  (PID:1536  HANDLE:1556)
[DpWpDied] W3 lives  (PID:2952  HANDLE:1552)
[DpWpDied] W4 lives  (PID:2428  HANDLE:1548)
[DpWpDied] W5 lives  (PID:180  HANDLE:1544)
Stop work processes...
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:19 2007
NiISelect: TIMEOUT occured (1000 ms)
wait for end of exclusive shutdown
[DpWpDied] W0 died  (PID:2296  HANDLE:1564)
[DpWpDied] W1 died  (PID:3340  HANDLE:1560)
[DpWpDied] W2 died  (PID:1536  HANDLE:1556)
[DpWpDied] W3 died  (PID:2952  HANDLE:1552)
[DpWpDied] W4 died  (PID:2428  HANDLE:1548)
[DpWpDied] W5 died  (PID:180  HANDLE:1544)
Stop gateway
killing process (3208) (SOFT_KILL)
Stop icman
killing process (3336) (SOFT_KILL)
Terminate gui connections
[DpWpDied] W0 handle not set (PID:2296)
[DpWpDied] W1 handle not set (PID:3340)
[DpWpDied] W2 handle not set (PID:1536)
[DpWpDied] W3 handle not set (PID:2952)
[DpWpDied] W4 handle not set (PID:2428)
[DpWpDied] W5 handle not set (PID:180)
[DpProcDied] Process lives  (PID:3208  HANDLE:1568)
waiting for termination of gateway
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:20 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died  (PID:3208  HANDLE:1568)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:21 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:22 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:23 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:24 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:25 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:26 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:27 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:28 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:29 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives  (PID:3336  HANDLE:1572)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1589
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Aug 20 16:41:30 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died  (PID:3336  HANDLE:1572)
DpHalt: cancel all lcom connections
MPI CancelAll 2 -> 0
MPI DeleteAll 2 -> 0
DpStartStopMsg: send stop message (myname is >bmiapp2_PRD_01                          <)
NiIMyHostName: hostname = 'bmiapp2'
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 163 bytes
NiBufSend starting
NiIWrite: write 562, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name          -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
DpHalt: received 4 bytes from message server
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
DpHalt: received 4 bytes from message server
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
DpHalt: received 4 bytes from message server
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
DpHalt: received 4 bytes from message server
NiIRead: read 214, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=214
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 214 bytes
MSG received, len 110+104, flag 3, from MSG_SERVER, typ 0, key -
DpHalt: received 104 bytes from message server
NiIRead: read 562, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=562
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 562 bytes
MSG received, len 110+452, flag 1, from bmiapp_PRD, typ 0, key -
DpHalt: received 452 bytes from message server
NiIRead: read 562, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=562
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 562 bytes
MSG received, len 110+452, flag 1, from bmiapp_PRD, typ 0, key -
DpHalt: received 452 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 578, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=578
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 578 bytes
MSG received, len 110+468, flag 1, from -         , typ 0, key -
DpHalt: received 468 bytes from message server
NiIRead: read 562, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=562
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 562 bytes
MSG received, len 110+452, flag 1, from bmiapp_PRD, typ 0, key -
DpHalt: received 452 bytes from message server
NiPRead: WSAEWOULDBLOCK 1.time 4
NiIPeek: peek for hdl 3 / socket 1532 timed out (r; 0)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: write 114, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiPRead: WSAEWOULDBLOCK 1.time 4
NiIPeek: peek successful for hdl 3 / socket 1532 (r)
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
Received 4 bytes from MSG_SERVER                            
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiPRead: WSAEWOULDBLOCK 1.time 4
Mon Aug 20 16:41:31 2007
NiIPeek: peek for hdl 3 / socket 1532 timed out (r; 1000)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   10308]
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiSelClear: removed hdl 3 from selectset
NiBufClose: clear extensions for hdl 3
NiBufSetStat: bufstat of hdl 3 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 3 / socket 1532
MsIDetach: detach MS-system
EsCleanup ....
***LOG Q05=> DpHalt, DPStop ( 2632) [dpxxdisp.c   8766]
Good Bye .....

Answer 1

There are two reasons that cause this kind of issue:
1. An attempt is made to start two instances with the same operating
   system but a different kernel patch.
2. Kernels are exchanged on one or several instances with an operating
   system that differs from the one of the central instance without
   restarting the central instance.
In your case, it might be the second one. I write down the solutions
for both cases anyway:
for 1. Upgrade the kernel to the same patch level on all R/3 system
       instances with the same operating system.
for 2. The following alternatives are available:
   a) Restart the system to have the message server determine the new
      patch level automatically.
   b) Enter the new patch number in the message server status area
      which previously contained the old patch level:
      - Transaction SMLG
      - Goto -> System Diagnosis -> Message server status area
      - Enter new patch level.
This should solve the issue.
Regards,
Anil K Kunapareddy