Problem in updating + error (-1)

when i update my ios to 6.0 i got a frozen display stating connect to itunes. when connecting i have only a restore and update. when doing so, i have an error (unknown -1) popping on the screen. The store tried to download the new version several time but no positive output. at the end he told me to send it abroad for replacement due to the fact that there is no authorized technical support in our country (Lebanon) and still have warranty for 244 days. can anyone tell me what can i do and where should i send it and if you faced an issue like mine what did you do? .. can they really replace my damaged phone with new one.

Error -1 indicates a hardware failure.  You will need to send your phone to someone in the country where the iPhone was originally intended to be sold to bring the phone in for warranty repair or replacement.

Similar Messages

  • IPod problem - firmware update error. Disk write error.

    I need your help! I’me just bought a new iPod 60 GB photo (with color display) but when I connected it for the first time to my PC (with Windows XP Home Edition SP 2) using USB 2.0 I got the message: ”iPod not readable. This iPod needs to be reformatted for use on your PC”. Of course I decided to do that. The system had launched iPod updater. It asked me if I wanted to update or restore iPod’s software however the operation “update” was inactive (grey). So I choosed “restore”. Then a new window appeared: “Firmware update error. Disk write error”. On the iPod’s display a normal menu was replaced by exclamation mark. I tried to reset iPod, updated iTunes and iPod’s updater to the newest version and… nothing. It still doesn’t work. A folder with „!” mark comes up. I try to restore once again and it says: „Firmware update error. Disk write error”.
    Please help! What should I do to solve my problem? I want to add that my iPod is properly recognized by the computer system.
    Unfortunately, it’s rather impossible to give back my iPod to the store. It was bought in the U.S.A. and I live in Poland.
    Adam

    b “Firmware Update Failure” Possible Solution
    -- Disconnect the iPod
    -- Right click on "My Computer"
    -- Select "Manage"
    -- Select "Device Manager"
    -- Expand "Universal Serial Bus controllers"
    -- Right click on "Enhanced PCI to USB Host controller"
    -- Click on "Disable"
    -- Click "OK" to accept changes
    Run the Updater software (Start==>Run==>iPod) and wait till it says to "Plug in an iPod to update it"
    Plug in the iPod and wait (for a long while). It takes awhile because you are now running at USB 1.1 speeds. When it finally shows up, do the "update" or "restore", which ever you were trying to do.
    You can try to re-enable the "Enhanced PCI TO USB Host controller" after you are done running the Updater software and try to copy your songs and pictures to the iPod. This may or may not work. If not, revert back to USB1.1.
    See: Dirk Brewer, ""Firmware Update Failure", please help" #1, 11:01am Jul 23, 2005 CDT
    Also see: http://forums.ipodlounge.com/showthread.php?s=&threadid=94075
    http://docs.info.apple.com/article.html?artnum=300836

  • I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

    I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

    I am experiencing the exact same issue during the installtion process for iTunes 10.5.
    I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
    I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

  • Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

    Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
    Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Any Ideas of how to solve this one?

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • IPad update Error- There was a problem downloading the software for the iPad .... network settings

    "iPad update Error- There was a problem downloading the software for the iPad X you do not have enough access privileges for this operation. Make sure your network settings are correct and your connection is active, or try again." is the error. The rest of iTunes, sycning, and ipad operations work. I am on OSX 10.6.8. iTunes is the most recent addition.
    I've been having this problem for a while but it has yet to go away. Any help please?

    OK. Good. The most likely culprit is either your firewall or anti-virus software. Temporarily disable both while you are doing the update (then, of course, turn them back on when you are done).

  • I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error.

    I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error. I must to force quit iphoto window. There are any fixed bug update.

    If you have no photos:
    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library' and start.
    Regards
    TD

  • Problem whit Update Operation, Error UPDATE_ROW_CONFLICT with Oracle DB

    Hello friends!, I have a problem whit UPDATE Operation with a Oracle DataBase, but it is rare because it works in "Java Sun Application Server" and not in Tomcat (5.5.12) , displaying the following error:
    "Error :Number of conflicts while synchronizing: 1 SyncResolver.UPDATE_ROW_CONFLICT row 5 values changed in database"
    part of the file log:
    "SEVERE: Error Description
    java.lang.RuntimeException: Number of conflicts while synchronizing: 1 SyncResolver.UPDATE_ROW_CONFLICT row 5 values changed in database
         at com.sun.data.provider.impl.CachedRowSetDataProvider.commitChanges(CachedRowSetDataProvider.java:878)
         at ido02004.EditPerson.saveButton_action(EditPerson.java:519)
    For any change of columns for table in Data Base.
    The code used in the page (EditPerson.jsp) is:
    public void init() {
    Object pid = getSessionBean1().getCurrentPersonId();
    RowKey personRowKey = ido_personsDataProvider.findFirst("PERSON_ID", pid);
    ido_personsDataProvider.setCursorRow(personRowKey);
    public String saveButton_action() {
    try {
    ido_personsDataProvider.setValue("USER_ID", userDD.getSelected());
    ido_personsDataProvider.setValue("STATUS", statusDD.getSelected());
    ido_personsDataProvider.setValue("NAME", name.getValue());
    ido_personsDataProvider.setValue("FUNCTION", function.getValue());
    ido_personsDataProvider.setValue("ADDRESS", address.getValue());
    ido_personsDataProvider.setValue("EMAIL", email.getValue());
    ido_personsDataProvider.setValue("PHONE", phone.getValue());
    ido_personsDataProvider.setValue("VALUATION", valuation.getValue());
    ido_personsDataProvider.commitChanges();
    catch (Exception ex) {
    log("Error Description", ex);
    error("Error :"+ex.getMessage());
    return null;
    Please, Some idea of why gives the error? Help!
    Thanks in advance!
    Ren�
    P.D. Excuse my English.

    Hi All!
    New Info:
    System.out.println(" date created : "+ido_personsDataProvider.getValue("DATE_CREATED"));
    System.out.println(ido_personsDataProvider.getCachedRowSet().getMetaData().getColumnClassName(13));When these lines are printed in Java Sun Application Server for JSC show this:
    [#|2006-05-05T17:12:50.264-0500|INFO|sun-appserver-pe8.1_02|javax.enterprise.system.stream.out|_ThreadID=15;|
    date created : 2006-04-24 00:00:00.0|#]
    [#|2006-05-05T17:12:50.264-0500|INFO|sun-appserver-pe8.1_02|javax.enterprise.system.stream.out|_ThreadID=15;|
    java.sql.Timestamp|#]
    When these lines are printed in Tomcat show this:
    date created : 2006-04-24
    java.sql.Timestamp
    Why? the values of this date is different in one or another server. Problem of driver JDBC? I use driver: to ojdbc14.jar, in Tomcat for the connection to the BD Oracle. Maybe this originates error UPDATE_ROW_CONFLICT...
    Please, any idea?
    Thanks!

  • Hi guys i have a problem related updating icloud desktop.while updating it shows (error code :A12E5).I have macbook air mid 2011..plz sort this out

    hi guys i have a problem related updating icloud desktop.while updating it shows (error code :A12E5).I have macbook air mid 2011..plz sort this out

    olliemilne wrote:
    - I've tried holding a bunch of different keys when starting up (cmd+R etc.) but again, nothing.
    You could try booting the MBP using the OPTION+COMMAND+R keys and see if it will connect to the Apple servers.  This would allow you to install the original OSX .  I have my doubts though.
    - I've tried something crazy suggested in another thread; leaving the Macbook partially opening and shaking it, which supposedly does something to the "sudden motion sensor".
    The Sudden Motion Sensor is applicable for conventional Hard Drives, not the SSD that is in a MBA.  Doing that will serve no useful purpose.
    You have exhausted all reasonable options and will just have to have the MBA evaluated at the genius bar.
    Ciao.

  • Updated windows. Firefox gives "Problem loading page" error everytime now.

    my computer told me that windows updates were available and that I needed to restart so I did. When the restart was complete firefox doesn't work at all now. It jut gives me the "Problem loading page" error no matter what website I visit. I have tried removing it from my windows fire wall and re-adding it but that did not help. I also try to uninstall firefox and reinstall but that didn't help either.
    I am using Widows 7 for what it's worth. Any help would be greatly appreciated!

    Try these in order.
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''Network.'''
    Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
    Check the settings.
    Some problems occurs when your Internet security program was set
    to trust the previous version of Firefox, but no longer recognizes your
    updated version as trusted. Now how to fix the problem: To allow
    Firefox to connect to the Internet again;
    * Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
    * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
    '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}
    '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
    Save the file. Then;
    Using your file browser, open the '''Programs''' folder on your computer.
    '''Windows:''' C:\Program Files
    C:\Program Files (x86)
    '''Mac:''' Open the "Applications" folder.
    '''Linux:''' Check your user manual.
    Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
    Now run the full installer.
    If all goes well, remove the OLD folders when you are done.

  • Hi I am using MAC OS Yosemite10.10.3 and I have a problem to update my photoshopCC cause of error U43M1D204 eventhough I have deleted AAm Updater/1.0/ but It still not worked.  How can I fix it.

    Hi, I am using MAc OS 10.10.3 and I have a problem to update my photoshopCC because of error U43M1D204.  I have deleted AAm Updater/1.0/ but it still not worked.  How can I fix it please help.

    I too have only recently encountered this problem. I have been able to burn disks before but it keeps making all these weird sounds. It might be a hardware problem but the fact that everything else that uses a disk works I doubt it.

  • HT201210 been trying to restore ipod touch for days after updating itunes. keep getting error #9. Tried it on 2 computers, with vista + XP. tried all the solutions posted. nothing is working. Thanks Apple. Didn't have this problem before updating itunes!

    Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Windows Vista update error code 80070490

    Hi there,
    Can anyone help me with this issue! I've tried everything under the sun to fix this problem so I'm hoping you's more in the know than myself can help!!??

    Hi
    This Vista update problem seems to be known to Microsoft:
    +If you receive Windows Update error 80070490, it means that a file (CBS Manifest) that's needed to install updates is corrupt. To correct this problem, you'll need to repair Windows. Repairing Windows won't damage your personal files or the programs that are installed on your computer.+
    Here more details how to fix this issue:
    [Windows Update error 80070490|http://windows.microsoft.com/en-us/windows-vista/windows-update-error-80070490]

  • Windows 7 PRO GP update error

    Windows 7 PRO GP update error        
    We have a very peculiar problem
    We have a Primary  DC & Secondary DC installed in all our office ( Windows 2008R2). The Domain name is abc.com for all the Offices and the replication between the DC's happen in between the office happen without a problem.
    The clients in each of the offices gets authenticated from the DC in the respective office.
    But for a group policy update it gives an error as below
    "Computer policy could not be updated successfully.  The following errors were encountered: The processing of Group Policy failed.  Windows attempted to read the file
    \\<FQDN>\sysvol\<FQDN>\Policies\{BD732AAF-016F-11D2-945F-00C04Fb984F9}\gpt.inifrom a domain controller and was not successful.  Group Policy settings may not be applied until this event is
    resolved. This issue may be transient and could be caused by one or more of the following:
    a) Name Resolution/Network Connectivity to the current domain controller.
    b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
    c) The Distributed File System (DFS) client has been disabled.
    The error happens only on some clients.
    We are able to Ping, connect to the local DC and the client gets the IP from the local DC and also gets authenticated by the local DC for log on.
    On the PC which gives an error if we try to ping domain name - abc.com it returns the ip of the DC in a another office and not the local DC.
    Request to suggest a solution / tips to identify the problem

    Thanks for your reply
    Please find the IPConfig Details  as requested
    Windows IP Configuration of CLIENT with Problem
       Host Name . . . . . . . . . . . . : NP
       Primary Dns Suffix  . . . . . . . : ALT.COM
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : ALT.COM
    Ethernet adapter Local Area Connection 2:
       Connection-specific DNS Suffix  . : ALT.COM
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : 00-19-99-F2-5B-BC
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::bc5c:5976:37b2:d42a%14(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.102.22.72(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Tuesday, July 08, 2014 8:02:23 AM
       Lease Expires . . . . . . . . . . : Wednesday, July 09, 2014 8:02:23 AM
       Default Gateway . . . . . . . . . : 10.102.22.1
       DHCP Server . . . . . . . . . . . : 10.102.10.10
       DHCPv6 IAID . . . . . . . . . . . : 318773657
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FE-B8-99-00-19-99-F2-5B-BC
       DNS Servers . . . . . . . . . . . : 10.102.10.10  10.102.10.11
       Primary WINS Server . . . . . . . : 10.102.10.10
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.ALT.COM:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ALT.COM
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    ===========================================
    Windows IP Configuration on DC
       Host Name . . . . . . . . . . . . : ALTHODC03
       Primary Dns Suffix  . . . . . . . : ALT.COM
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : ALT.COM
    Ethernet adapter Local Area Connection:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) 82575EB Gigabit Network C
    on
       Physical Address. . . . . . . . . : 00-19-99-7E-7F-62
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.102.10.10(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.224
       Default Gateway . . . . . . . . . : 10.102.10.1
       DNS Servers . . . . . . . . . . . : 10.100.10.10
                                           10.102.10.11
                                           127.0.0.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{4353BDBD-759C-45E1-A523-621CC16121AA}:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    =======================================================
    We do not use Sysprep and also we normally do not use imaging
    Domain Time is in Sync with DC & Client

  • Problem with updating the PC Updater software

    Good evening (from Germany). I have a problem with updating my Nokia Software Updater. I can download the setup and I can execute this. But when the installation starts (0%) a error message appears. It's a problem with Windows Installer but I don't know how to solve the problem. Here is a picture with the exactly error message:
    http://img-up.net/?up=Nokia_probES8HJXXg.jpg
    I hope somebody knows the anser with this software...
    Greetings
    OS: Windows XP SP2
    Phone: Nokia 3110 classic Firmware: V 5.50
    Message Edited by dernamenlose on 24-Apr-2008 08:56 PM

    Good morning (from Denmark).
    I hve the same problem.
    OS: WinXP SP2
    Phone: N73.
    Greetings.

  • Update error while saving quotation

    update error while saving quotation - express message
    Error reads as "device type sapwin"
    When the print option send immediately (option 4) in the printer configuration the error is coming and the document is not saving due to update error.
    When the print option is send with own application (option 3) in the printer configuration the document is getting saved.
    we want to run with option 4.  could some one show some light on this problem.
    regards
    VS Arava

    From the description the job is trying to print to a frontend printer. Try sending the job to another printer. Or print to LOCL. This will send the spool to your local default printer.
    I suspect there is a network issue related to the printer set up.
    when you use option 4 the error gets hit immediately. Option three is waiting to print later, the error does not likely show up until later when the job is actually printed.
    Check the printer config..

Maybe you are looking for

  • Appending two images together

    Hi all, I'm trying to get a vertical scrolling images going. Basically, what im trying to achieve is similar to those reels you see in slot machines. Say, I have 45 images and I wish to align them all in one big "ribbon" and only showing at max 3 ima

  • Create MS Word documents from data in an Apex Form/Report

    My requirement is to create editable RTF form letters from data managed by an Apex application. I do not have BI publisher available and am looking at using the XSL-FO route. Effectively I want the user to select the desired data in the Apex applicat

  • How do I find the file name of the current desktop picture?

    I've tried going to System Prefs, right-clicking on the desktop, and rifling through the pictures folder to visually match the picture. Isn't there an easy way to find out what the name of the current desktop picture file?

  • When i use firefox with mafia wars none of the pictures display - i think i hit a hide picture button?

    using mafia wars, it does not show any of the pictures only the words so it makes it difficult to know where to click. mafia works fine when i open in chrome - so it is something i did while using firefox.

  • How to execute a file using jsp or java

    hi.. i had a jsp file as front end with start and stop button, if i click the start button a file on my pc should execute. if stop button is clicked the file should stop execution. Any one know how to do this..especially how to run a file in ur syste