Problem in using Firefox - does not open the item after clicking or selecting the tab

FireFox version 31 installed on Windows 8.1
I have encountered the following problem :
I have login to email provider webmail which is https://webmail.oryon.net so that we can check our email.
There is menu tab(Email, Contacts, Calender) whereby we can just click/select the options which will bring us to another page is not working with Firefox. I have tried using other browser such as google chrome and internet explorer, it is working fine.
What is the problem?

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check the Web Console (Firefox/Tools > Web Developer) to see if there are specific error messages.
*https://developer.mozilla.org/Tools/Web_Console

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== Operating system ==
windows XP

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]]. Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See [[Troubleshooting extensions and themes]] Update Firefox, see [[Updating Firefox]]

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To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:
# Use ONE of these methods to open the Firefox Troubleshooting Information page:
#* Click the menu button [[Image:New Fx Menu]], click on help [[Image:Help-29]] and select ''Troubleshooting Information''.
#* Type '''about:support''' into the Firefox address bar and press the enter key.
# At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
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*http://kb.mozillazine.org/Preferences_not_saved
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*http://kb.mozillazine.org/Uninstalling_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
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Problem in using Firefox - does not open the item after clicking or selecting the tab

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