Problem in using serial number CS4 after reinstalling it

I've bought CS4 in english version in 2010 and after a software problem on my computer, MAC with OSX 10.6.8, it become impossible to use this program after reinstalling it.
The serial number written on the back of the box is unknown. Why?
After contacting ADOBE support the only solution that was proposed to me is to create a new administrator account and reinstall all the software in it. The problem is constantly existing after this action.
Are anybody always had this problem and can indicate to me what is possible to do in order to make me possibly using this software again

Thanks to your answer
No, in fact the software is in trial mode and waiting for a serial number. Trial mode is the only way to install it even, with the DVD and you must enter a serial number in one of the software included in the suite to make all working.
I always installed it 2 times before after having problem since, I bought it, with my computer and without any problem.

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De : Preran [email protected]
Envoyé : 1 décembre 2011 11:02
À : Jean- Pierre Lemonde
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Problem in using serial number CS4 after reinstalling it

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