Problem in Virsa 4.0 in Mitigate Users

Hi ...
We have patched Virsa 4.0( 400_620) on our production server.  After patching, we are facing problem with Mitigate Users.
After logging in CC4.0, under the Mitigation Tab, Mitigation Control ->Mitigate Users -> New Entries.
Here when we add or Mitigate a User under this New Entries, filled required data and SAVE, it prompts "INVALID RISK ID" on the status bar.
We have all the RISK IDs in the CC4.0, when searched for RISK ID and MITIGATING CONTTROL ID, we can see all data in CC4.0.
Due to this SOX team is not able to MITIGATE USERS.
Please advice and suggest how we can fix this problem.
Thanks,
Regards,
Narender

Hi Kathy,
I am facing the same issue here. The patch update from 400_640 to 400_700. Originally the 'user mitigated' table had a major flaw within it, whereby it would accept any value, ie you could potentially mitigate a user against a series of risks that did not exist in the system or were not associated with the control id.
The patch has somewhat filled this flaw. Since then all risk appear to be invalid when you mitigate (whether mass way or within the control ID). To resolve this, there is a table called /VIRSA/RISKS (Rule Architect>Risks) which needs to have the risk ID defined. For example DP02 (Create outbound delivery with order ref). This was not needed to be maintained before or there was no check in the code previously.
If your rule matrix has this risk split into various org risks like ours such as DP02ES (spain) you will be able to associate that risk to a control ID or mitigate a user with that risk (via the mass option), as long as the DP02 is defined in the risks table.
The good thing with these checks is 1) the system now checks if the risk is first defined in the system (Rule Architect>Risks- /VIRSA/RISKS) and 2) you will not be able to mitigate user via the mass option if the risk being used is not associated  within the mitigation control ID your using.
Hope that helps
Amar

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