Problem in warranty of Nokia

I have got screen scratch from internal in my nokia 5233 suddenly without dropping or by anyother reason physically damaged. When contacting Nokia Care, Its saying that its an liquid damaged and nokia does not repair it while in warranty period even. My phone is in warranty period. They want 2800/- for repairing the same. How come Its chargeable to me when I didn't harm my phone physically. Kindly advice.

Hi Sir,
JOB SHEET NO : 121120/40
I gave my Nokia X6 for Panel change in Nokia care , ADAYAR, chennai on 20-11-2012.
And problem below :
1. It took totally 7 days to change a panel as i accepted what ever color it is !!!@!!!@#$#$$
2. when went for delivery i asked them to wait till i check the phone but they said pay the amount 3400 and to take seat back to check what ever i want (with an villian face) ...
3. i believed that there will be issues on panel change but when i switchon my phone it took long time than ever
4. My phone which atleast working with broken panel now not able detect SIM CARD and not able to make CALL or sms.
5. But the check list which was given to me shows everything is perfect.
6. I showed it service engineer he replied me to contact his cheif who is always not reachable on his mobile .
So what i need now is if some of the nokia care sees the above Issue . pls tell me what to do [email protected]
if my problems cant be resolved by them WHAT IS THE POSSIBILITY OF GETTING BACK MY 3400 INR ??????
NOKIA care                                                                         VEETEE COMMUNICATIONS
88/20, sardar Patel Road, Adyar,                                     PRIVATE LIMITED
(Gandhi Nagar Bus Stand , Opp. Naidu Hall)               JOB SHEET NO : 121120/40
Chennai -600020.Tamilnadu, India.
Ph: 044-4555 6006, Mob : 98411 11068

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