Problem in workflow sending mails to external domains like yahoo,gmail etc.

hi
i have one probs in my workflow that when i am sending mail to an external id it is not going to gmail,yahoo or hotmail etc.
it is being send to a particular domain say XYZ
but outside it ,no mail is send
and error is coming that recepient is unknown
we have firewalls being placed on smtp
and each and every setting in SCOT has been checked thorughly
but still mail except to one domain is not going outside
i have came across the info that since SAP doesn have any user id authentication but SMTP does has ,so when mail is being send outside the mail sending is failed,one option could be to disable the authentication at SMTP but thats doesn come inside the policy of client
so i think there must be a way out in SAP to deal with this
please suggest how can i send the mails externally,i ahve checked each and every thing inside my SMTP configuration ,adress is defined as * here but still mail is being send to internal domain of the client in which i am working ,but not at all to the external domains like gmail,yahoo etc.
any help will be highly appreciated
best regards
ashish

Hi Ashish,
I think you will need to check with your exchange guys because probably the exchange server will not relay the messages form the SAP server to external e-mail domains.
Regards,
Martin

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925263 wrote:
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ERROR
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Problem in workflow sending mails to external domains like yahoo,gmail etc.

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