Problem in workflow

Hello,
There is an urgent issue regarding workflow. The workflow gets triggered by SWE_EVENT_CREATE from a z-function module. The parameters passed while triggering are Approver1, Approver2, first_approver and payment method. The problem is, In some cases, the workflow fails at the start and workitem doesn't go the 1st approver inbox for a particular user. After 6-7 errors, the triggering event got deactivated automatically.
The data passed to the workflow even in case of error is correct and the binding is also correct.
The scenario is in the production server and cant be simulated in quality server since the same data is working fine in the quality server.
The error log for the document in error shows the folowing error:
Diagnosis
When the work item no. 1160113 sent a response message, an inconsistency was found in the related workflow definition: Node no. 1 has a line but no node definition or step definition.
The respective workflow task (definition no. , version ) may have been changed during the workflow execution in a way which is not allowed.
System Response
The workflow is forced into the error status and stopped.
Procedure
Check and correct the workflow definition. You can display the structure (nodes and lines) of the workflow definition in the workflow builder via the menu function 'Extras' -> 'Techn. information' -> 'Definition structure' and -> 'Runtime structure'.
Extras -> Technical information -> Definition structure or
Extras -> Technical information -> Runtime structure
It may be possible to correct the error by activating the workflow or by using the special function Extras -> Special functions -> Block correction.
The same workflow is working for other users properly.
Can anybody please help me with this. Its really urgent.
Thanks in advance.
Radhika
Edited by: Alvaro Tejada Galindo on Apr 7, 2008 12:42 PM

Hi Radhika,
You can activate the event trace by SWE4 transaction.
After you switch it on, execute your workflow once and check the event trace in SWEL.
Once you open the Event trace, check the following to diagnose the problem:
1. See if the workflow actually got triggered.
2. If yes, go into the details of the WF, and check the technical settings. In this you can actually check at which step the WF failed.
3. Once you determine the erronous step, check the container.
4. Check both the workflow container as well as the task container.
5. check the Bindings between the various containers.
Post the scenario once you have pinpointed the exact or the probable cause.
Hope this helps.
Regards,
Sonal

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