Problem initiate AV chat with other ichat (both windows & Mac)..

I'm able to accept ichat AV from both windows (aim 5.9) and from os x user; however, whenever I initiate ichat connection to either mac or windows user, I keep getting the error:
"Failed to start video chat because user did not respond", but the user did respond..
I'm able to "accept" AV chat from other windows/mac user without any problem.
I've done the following so far, turn off firwall on my imac.. configure port forwarding on my 2wire router following the apple support article (tho, my windows machine is also behind this firewall and I was not able to initiate chat with the windows box).
I saw a previous discussion about this problem someone else has and the suggestion was to reboot the machine.. which I did that and it still didn't help. Oh, I did update to the most recent ichat program as well.
Any suggestion is greatly appreciated. Thank you.

Hi Ralph,
I tried chatting with RjinWI last night and I was able to initiate an AV ichat with him (mac version) bu† I was not able to initaite AV ichat with RjinWI PC, I was no† able to initiate another AV ichat with another Mac user on the list (unfortunately, I forgot who that was) but I was able to initiate with ichatavtesting. My Buddies defintely can ichat with others and he may also initiate a chat to my imac.
Since then, I have upgraded my firmware which didn't help.. but a small break through was that after I reboot my imac (without having any program running on the imac), I started my ichat and I was then able to initiate AV chat with RjinWI PC.. but a few hours later (after I open my thunderbird, firefox).. I was having problem initiating AV chat with RjinWI PC again... pretty strange?
Since then, I restarted my imac again and now it's working again.. and I have both firefox and thunderbird open.. and AV chat with RjinWI PC is still working.
At least with this info, the problem might not be with my router afterall? I wonder if there is any program that might be blocking the port(s) or using the same ports (I read about the VOIP program issue with ichat, which I'm not using)? So far I have started opening one program at a time and see if I may duplicate the problem (at first I thought it might have been one of the widget program.. "doppler radar" and "live web cam" but I have disable and re-enabled them.. and yet my ichat is still functioning as we speak). If you have any other idea, please let me know. If I am able to gather more info.. I'll be sure to post more info. Thanks again.

Similar Messages

I cant video chat with other ichat users. ! :O

I have a mac mini with snow leopard and my ichat was working since i started using it. Under my green video camera icon there were like 3 or 4 panels or however many there are regularly. Now the only panel is the video camera and i cant vchat with other ichat users. but when i disable the camera all the panels appear. this happened after i had my macbook ichat and mac mini ichat on at the same time.
HELP PLEASEEE!

Hi,
Welcome to the  Discussions
Scenario 1
Next to your Own Buddy icon at the top of the Buddy list your own Video icon should be "Stacked" if you can do Multi-way Video Chats.
As Audio chat take less bandwidth it is implied you can do Multi-way Audio Chats.
If your Icon becomes a single "Flat" one then so will your Buddies as you will only be able to Video Chat to them one at a time.
If you can Multi-way Chat but a Buddy can not (most likely a AIM on PC Buddy) then they will show a "Flat" iCon.
Resized "Flat" pic
Resized "Stacked" pic
Scenario 2
However these icons appear in a group at the bottom of the Buddy List, and are dark like this when a Buddy is highlighted.
From what you posted I am not entirely clear which part you are talking about.
I would rather be clear before we proceed.
Can you start though with a plain Shut down and reboot of the computer and then start up iChat ?
This will get iChat to recheck the Bandwidth (portion of your Internet Connection) it can "See" and it may do better now the other computer is not doing a Video chat.
8:17 PM Wednesday; July 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Cant Chat With Others on Different networks

Me and My girlfriend are able to chat between a PC and mac in my apt on my wireless network here but when we try and chat with others off the network we both have problems and errors keep being posted. I cant even do it with my brother who has another mac with the built in camera. Does anyone know how to fix this, Ive tried cruising the internet but all the forums i can find don't really help or say much. Thanks.

Ok.
You have not said if the PC is set up for Bonjour so I presume you are using the AIM side of iChat.
It is possible that act of calling out is opening the ports required even though in effect you are calling yourself (or at least the same Public IP) and therefore data is allowed back in again.
You will probably need to open the ports in the routing device for iChat.
If she wants to do it on the PC then the ports for AIr will also need to be opened.
if the device has UPnP that is an On/Off setting that will do all the ports required. It allows the apps to control the ports.
If you can tell the devices ivolved in connecting to the internet and what you have done to set them up someone may be able to be more specific.
10:37 PM Tuesday; June 3, 2008

No A/V chat together, however we can A/V chat with others

Here is a New Year's puzzle for Ralph...I want to help a friend via Messages screen sharing. When chat with him however, all of the A/V choices are grayed out. But I can do A/V chat with others, as can he! We both have gmail accounts.
Connection Doctor says no bandwidth problems, every type of connection has a green check, but CD indicates that the router type is not fully compatible with A/V chatting. Router has uPnP enabled.
Any ideas? Thanks in advance.
Using an MBP with 10.8.2, Belkin G router, cable internet.

HI,
Is the Buddy actually using iChat or Messages ?
If they are logged in to Google using a Web Browser (or even another app) you will not be able to Video or Audio Chat with them.
Of course he could have the Mic and Camera turned Off (Unticked) at his end.
It is vaguely possibly he does not have enough Internet Speed for A/V chats (Dial-up speeds below 28kbps)
10:38 PM Tuesday; January 8, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT1771 why did apple erase ichat? its so much better than messages and now I cant video chat with my ichat buddies

why did apple erase ichat? its so much better than messages and now I cant video chat with my ichat buddies!!!

HI,
Apple did not erase iChat.
Messages in Mountain Lion is iChat +
The plus bit is the fact you can iMessage iOS devices.
All the other features that were in iChat are still there.
If you upgraded Lion to get to Mountain Lion then in System Preferences > Mail, Contacts and Calendars you probably list all the iChat Accounts (Screen Names and IDs).
You may need to enable them for Messages.
They should also show up in Messages Menu > Preference > Accounts
Once those accounts (AIM and Jabber) are Enabled they can be viewed in a Combined Buddy List
Windows Menu > Buddies (Or using CMD + 1 Keystrokes)
In the General Section of the Preferences you can Unlink these Buddy lists.
The Green icons or highlight a Buddy and then using the Buddies Menu or the icons at the Bottom of the Buddy list can be used the same way to start Video or Audio Only chats.
The iMessage "Account" is only for texting iOS devices or other people using their Apple ID on a Mac in Messages.
It is an account "in addition to" rather than "taking over from" the services that iChat can join.
9:22 PM Thursday; December 6, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

TS1398 I have an original iPad 32 why can't I connect on my home wi-fi but can connect anywhere else. No problems at home connect with other iPads and MACs.

I have an original iPad 32 why can't I connect on my home wi-fi but can connect anywhere else? No problems at home connect with other iPads and MACs.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

In future Iphone4 will support video chatting with other Mobile phone

Hi ,
Whether iphone4 will allow video chatting with other Mobile phones like Nokia,Samsung,etc..,in future kindly clarify

Apple already announced, as an earlier poster stated, that they have made the FaceTime spec/protocol available to anyone who wants to use it. Apple doesn't have to do anything.

Can i video chat with someone on a windows pc using yahoo messenger?

hi, i am considering buying a macbook laptop and would like to know before i purchase, can i video chat with someone using a windows pc with vista os on it if we are both using yahoo messenger? if so please tell me how to set that up correctly b/c the tech support site hasnt been helpful. Also, can i plug my Logitech QuickIM or ExpressIM webcam into the usb port and the macbook pick it up and allow me to use it with yahoo messenger to video chat with? can i still use the headphone earbud that came with the webcamera also if i plug it into the headphone jack on the macbook? if so how do you do that? i know that macbook has a built in webcamera, but i like to turn the camera instead of having to turn the computer all the time to show different parts of areas, etc. in my house, etc. please help me so i will know whether or not to purchase it or not. and also, can i use microsoft outlook to check my email with on a macbook, or what email program would i need to use?
email me at [email protected] with answers please.

regarding video, yes you can do a video chat with another pc user. the pc side has to right click your name and find the "view video" (using yahoo mesenger and built in cam)
have not use audio though so i can not assure you that it would work. (but most probably it would)
as to using external cam and mic, you can try to borrow someone else cam or go to a mac store and ask for a demo
as to microsoft outlook... there is no mac version of microsoft outlook as far as i know. (correct me if im wrong) how ever you can use bootcamp and have windows installed and use your mac as if your using windows

Can't Video Chat with other .mac user

Been trying to video chat with a buddy. We both have .mac and AIM accounts. We are able to text when logged into AIM. Attempts to video chat can't connect.
Is this a problem because we are using our AIM accounts?
I'm tried logging in with my .mac account but it always shows I'm off-line in my buddy list. Can't seem to make it go online.
Thoughts?
Ed

Hi BlackGuns,
Welcome to the  Discussions
It should not matter if you use an AIM Screen Name or an @mac one.
If you have an @mac one the Password should be 16 characters or less.
When you add a Buddy the top drop down allows you to specify the account name type.
Neither requires that you add a Suffix as the @mac ones are added by iChat.
See here http://www.ralphjohnsuk.dsl.pipex.com/page6.html
Most likely it is spelling or Account type error
7:31 PM Saturday; August 11, 2007

How can I initiate a "Chat" with Adobe support?

I had a help "chat" with Adobe support last night. Was told it was a technical problem and to wait 5-6 hours. I have a Case number but can only get into the forum. How Can I initiate a "chat". I keep getting looped back to the main help menu.

Same problem here. I have Adobe photoshop PsC5 and wanted a simpler way of manipulating photographs. I bought lightroom 5 but it does not move objects around. I see an Adobe TV demo that is EXACTLY what I want, but no option to buy that product. Any suggestions please. thai you

Can only have audio conversations with other iChat AV 3.0 users

so, since i updated my ancient powerbook to 10.4, i can no longer hold audio conversations with ANYONE other than people that have iChat AV. no one on aim, trillian, iChat under 3.0.
through some digging, ive come to the conclusion that it's because my computer is outdated, slowly dying and bugging up and will be resolved when i eventually purchase a macBook. BUT, i quick fix or some information to do so would be amazing.
please help!
stuart

so ive done some investigating. before having my cable modem up and running (speedstream 5400), i was using a wireless signal in the area. i don't know what it is, i just know it's slow haha. everything worked fine. once i switched to the faster modem, i can only chat with iChat AV 3.whatever users. it's not the operating system.
i just switched from MY cable modem back to the wireless slow signal and everything works perfectly. so, what's the deal?
help please.

I can't video chat with other people.

I have a mid-2012 Macbook Pro (w/ out Retina).
So when I can use Messages just fine, and chatting with people and all that, but when I try to video chat other people, the invites don't show up, and I can't send invites either.

Hi
Not enough info.
The iMessages account and any Yahoo Account you have set up will not Video or Audio Only chat.
This means only Buddy Lists logged in to AIM (AIM or Apple Valid IDs as Screen Names) or Jabber Logins (Could include Google talk or Facebook IDs) can Video.
Certain Apple IDs ending in @mac.com, @Me.com and @icloud.com are also valid AIM Screen Names thanks to an agreement Apple and AIM have.
This mean your Apple ID may be used in the iMessages account and be added (Messages menu > Preferences > Accounts > Plus icon lower left) as an AIM account.
This will create a Buddy list although by default they are not on show.
GO to the Window Menu and click on the "Buddies" item (CMD + 1 keystrokes)
This is a combined list of all the Buddy Lists you have logged in to the servers (plus possibly the Bonjour account).
In the general Section of the Preferences is a line about Gathering all Accounts in to one list. Untick this item.
The Buddy list will separate out and the Window Menu will list as many CMD + # as you have Buddy lists (well up to nine)
As you can see I have more than nine Accounts logged in.
My original AIM Name, two Apple ID types based on my iCloud registration (they are in fact the same Apple Account but here they work as separate IDs), Googletalk, a Jabber ID and a Yahoo one at least plus the Bonjour account.
As I said Yahoo does not Video where as an AIM Login does
Showing two accounts/Buddy Lists (no Video icon in the Yahoo one)
If you are in the main Messages window and have started a New Message and either used the blue + icon that shows Up and then the Contacts List or typed a Name in the "To" spot you are most like iMessaging someone (see the text entry field at the Bottom of the window).
The Video icon that shows up top right will invoke FaceTime to Video (Starts up the other app to Video)
9:15 PM Friday; March 8, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Two-way video chat with other (audio-only) participants?

Is it possible to have a five-way chat in iChat with
. - myself and one other participant via video, and
. - three other participants via audio only?
I know there's an option for one-way video conferencing, where only one person in a conference has video and the other(s?) have audio, but what about two with video and the others with audio?
And if we did this, could the three audio participants see the two video participants even if the three don't participate via video?
Message was edited by: Quelque

Hi,
You can start A One Way Video chat with a Buddy without a Camera.
You can add others up to the standard 4 people (you and three others) and some can be audio Only.
You do have to have a Mac of a G4/1Ghz dual or above and have a Upload speed of 256 k at the very Least (Apple Specs say 384k) although more is preferable when you are Host.
Ideally the Host should be the fastest Mac with the fastest connection.
Invite Camera able Buddies first then Audio Only Buddies by clicking on the green A/V icon they are showing in the Buddy list.
8:20 PM Saturday; April 18, 2009

New computer, new camera -- can't video/audio chat with other mac users

I just got an ibook G4 a few months ago and just got an external iSight. My friend has an older iMac (the round, colored kind) and an iBot webcam. We had been able to do one-way video chats with my previous computer as well as audio chats. I can't get either to work now. The camera is on and I can see myself. I click on her camera icon and it says connecting, but then fails. Same thing when I try t do audio chats with her. Any ideas?

Hi
Have you set the Quicktime settings, goto sys prefs/quicktime/streaming/streaming speed set what you get from your ISP go no higher then 1.5mbps(dont use automatic)
In ichats prefs click on video and change bandwidth limit to NONE.
Restart iChat.
Tony

I get a a message "javascript: void (0)" when I turn on online radio. This problem is related also with other browsers. I reinstalled java but nothing changed

This problem is related also with chrome, opera and explorer. I reinstalled java but nothing changed

To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
Note the javascript: void(0); is often use as a placeholder URL to indicate that an onclick event is tied to the link to do the actual action.<br />
If JavaScript is blocked for some reason then this javascript: void(0); links comes into view.
Make sure that you do not block JavaScript.
*http://kb.mozillazine.org/JavaScript
Also make sure that your security software isn't blocking JavaScript if it happens in other browsers as well.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Problem initiate AV chat with other ichat (both windows & Mac)..

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