Problem inserting hp LASERJET 1020 TONER CARTRIDGE

I took the toner cartridge out of my hp laserjet 1020 printer and when I tried to replace it doesn't go back in squarely. Can'r tell if the left side is in to far or if the right side is not in far enough. The printer is turned on. I have removed it before withour incident. Thanks for any advice. BOOBOO2

Hello , Thanks for posting in the HP Forums, and welcome! I understand you are having some issue installing a new toner cartridge in your HP Laserjet 1020 Printer. I'd love to help you with this. Please take a look at this video tutorial for changing the toner on this model - Replacing a Cartridge - HP LaserJet 1020 Printer If you are still unable to install the toner cartridge, I'd recommend taking a look inside the unit with a small flashlight to see if you can see any obstructions. Hope this helps!

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HP Laserjet 4050 toner cartridge issue

I look after a laserjet 4050 printer for a company. They recently started using a new toner cartridge (higher quality) but they have started to have issues with black ink lines down one side of the paper. They have sent back toner cartridges (thinking them to be faulty) but cartridges are fine.
Is this a printer issue or is there an issue with the toner cartridge and the 4050 printer (not compatable)

I think I may have the solution to your problem. I do not think the toner is your problem here. From my experience i would suggest that your printer may need to be cleaned. I had a client who had a similar problem with his printer, what you should try doing is the following:
If toner specks appear on the front or back side of your print jobs, follow the procedure below to clean the paper path.
Using the printer cleaning page
From the printer’s control panel, do the following:
Press MENU until "Print Quality Menu" appears.
Press ITEM until "Create Cleaning Page" appears.
Press SELECT to create the cleaning page.
Follow the instructions on the cleaning page to complete the cleaning process.
NOTE: In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper).
You might need to create a cleaning page more than once. When toner has been cleaned from inside the printer, shiny black spots will appear on the page’s black strip.
To ensure good print quality with certain types of paper, use the cleaning page every time that the print cartridge is replaced.
I am confident that your toner should print clear pages after this.
(Removed items in coflict with Terms of Service (n).)
Message Edited by SandyD on 06-06-2009 12:29 PM

HP LaserJet M1132 toner cartridges not delivering full capacity

I have a LaserJet M1132 MFP bought last week. Connection is USB, operating system is Windows 8 - 64bit. Have upgraded to latest firmware. Driver is latest Windows 8 driver. Settings are default (fastres 600).
When using the initial toner cartridge that came with the unit, it delivered only around 250 text (note text and not graphics) pages before it ran out. I know this because I bought three reams of paper when I bought the unit and used half a pack. Coverage was around 50% per page, double sided. I took it out and shook it but this made no difference.
I purchased two new original HP CE285A cartidges at the same time as I bought the printer. I wondered if the original cartridge was a reduced capacity cartridge. So I installed a new cartridge. The toner light came on after printing 935 pages (from the status page). Again, the majority of these were text pages at 50% coverage double sided.
Each cartridge is £75 which gives a per page cost of around 8p/page (not including the cost of the printer) which is outrageous for a laser printer. The packaging estimates around 1,500 pages per cartridge but I clearly didn't get anywhere near this with the first cartridge and am not getting this with the second one either. I have another HP MFP (3500) which delivers around 5 reams before a cartridge runs out.
I am an extremely experienced user with 25 years in printing and imaging and know that estimates assume a certain coverage. I am by no means using a heavy coverage. I am extremely unhappy to say the least. Your help and advice appreciated.
Regards
Tony Harris
This question was solved.
View Solution.

The only thing you can do to try and extend the cartridge life a bit more is enable EconoMode on the print driver. Most likely this was enabled on the devices being tested for the cartridge yield. I'll include the instructions to enable it below. Let me know what happens.
Click on the Start menu.
Click on Devices and Printer.
Right-click on your printer.
Select Printer Preferences.
Click on the Quality tab. It may be labeled as the Paper/Quality tab.
Click the box next to EconoMode to enable it.
Click Apply to save the change.
Click OK to close the window.
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Problem with HP LaserJet 1020

I had been using my HP LaserJet 1020 on my MacBook for 2 years with no problems, but my hard drive died this week and I had to get it replaced. Now my computer is running on 10.4.11, and no matter what I do, I cannot get the printer to install. I've looked at dozens of threads on various websites and nothing seems to work for this version of Tiger. Can anyone help, PLEASE? Thanks!

Before you start blaming HP I think it wise to check to see if HP ever intended this machine to run on OS X. Had you bothered to check you would have seen it never was as HP does NOT supply an OS X driver for it therefore they aren't responsible for it working on OS X. This is like blaming Ford when an Explorer sinks in a lake....Ford never intended the Explorer to float and isn't responsible for someone getting into that situation.
The OP should have known that when he started using the printer, if he ever got it to work on OS X he was very fortunate and should not expect support from HP. My suggestion is prior to buying a printer (or any other perifpheral)due your due dillegence and see if it was ever intended to work with your computer, whether it's OS X, Windows, Linux, Unix or whatever. If you still choose to purchase that perfiferal realize you are swimming on your own with no support from the manufacturer.

Problem with HP laserJet 1020 and ibook G4

It won't print! Computer recognize the printer, but it won't print. Seems I'm not the only one experiancing this problem, what can I do?

I read somewhere that the easiest way for Mac users is to use the CD (avail.. from HP website under "support & drivers" - look under HP 1022 (not HP 1020, but you will see that the it will lead you to HP 1020/1022 series drivers)
I am also looking at buying the HP 1020 that so many had raved about, ... checked the HP site and found that it's on sale (??) within the USA and Canada ? Feedback from other 1020 buyers : the driver used to be available on their website, but they had since pulled that from their website.
Have not tried the CD myself, but hope this helps with giving you some lead !!

My iMac Not Working With My HP Laserjet 1020 Printer

Hello Everyone,
Ok here is the problem my HP LaserJet 1020 has been working fine up until i upgraded to Snow Leopard i am currently running (10.6.2) and i have had heaps of issues with Snow Leopard i just don't know whats wrong with it i thought it was supposed to be Finely Tuned. Anyway back on topic so i put in my HP LaserJet 1020 Disc install some stuff and then i go to Add a new printer via System Preferences and it either Freeze when i click Ok or i have to Quit the process and Add a new printer again, guys i just cant seem to get my HP LaserJet 1020 and i really need it working i run a website and i need to pint things of for documentation this is really doubting that i buy a Mac and a printer dose not even work on it i mean in the Snow Leopard manual it says Printer Driver Updates i thought it meant it would be much easier and simpler but no its all back to the hard ways.
Anyways guys if there is anyone that can help me get my HP LaserJet 1020 to work it would be much appreciated because i havent had much errors or issues with Mac in the past until now this sudden upgrade to Snow Leopard.
Current Operating System:
Mac OSX Snow Leopard 10.6.2
iMac 4 Inch/ 500GB HDD/ 4GB RAM /2.93 GHz
Thanks Your Help Would Be Very Much Appreciated

Hi maxskingsley,
If you are still unable to print from your iMac, the first thing to check wouId be that the printer and the iMac are on the same network.
Now if both devices are on the same network, next I would suggest an uninstall, and reinstall of the software for the printer. To start, I have included the document 'Uninstalling the Printer Software' http://bit.ly/1amRotF. Please click on your operating system, and follow through the steps.
When the software is uninstalled, you will need to reset the printing system of your Mac. I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh. At this point you do not have to re-add the printer. After resetting the print system on the Mac, the next step will be to complete a verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. For step 3, the disk that you do want to select is the hard drive. One the repair of the disk permissions is complete, please restart your Mac.
At this point you will need to reinstall the software for your printer. I have included a link to download the 'HP Officejet 4620 e-All-in-One Printer series Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1lC0Orf. After the download has completed, please open the software, and follow through the on screen instruction for installing the printer.
The last step will be to make sure that you have all the latest updates from Apple. Please click on the Apple icon, and then Software Update. Please install all available updates.
Now please try to print from the iMac. Are you able to print successfully?
Regards.
I work on behalf of HP

I cant print hp laserjet 1020 plus in domain conttroler system

hi
i have problem with hp laserjet 1020 plus printer i cant got print in doamin network.

Hi dara_sham,
Follow the steps in the document at the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00381599&tmp_task=useCategory&cc=us&dlc=en&lang...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP Laserjet 1020 Shared printer problem

Hello there I have here an HP Laserjet 1020 connected to one machine and shared to 3 others over the network. Initially the printer works fine. All 3 computers that share the printer are able to print, as well as the host of the printer. However give it 3 days to a week and all of a sudden the printer is no longer able to print. All shared computers and the host are able to see the printer, send a print job, but nothing happens. The print queue is empty as if the job was completed. Occasionally if the host of the printer is restarted a print job will execute but very rarely. The only way that I have been able to fix this problem is to delete the printer from all computers. Reinstall drivers and share the printer on the host machine and share the printer on the following 3 computers. This has become very time consuming as its been done 4 times over the last 3 weeks. If it helps the host machine and 2 computers run XPSp3 and the 4th computer uses win7. Any solution that will help fix this issue will be greatly appreciated. Thanks.

Hi @rajahp ,
I see by your post that the printer is printing distorted characters. Thanks for providing the screen shot. I can help you.
It looks like a issue with the toner or possible a hardware issue with the printer or fuser.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for cleaning inside the printer and running a cleaning page, resetting the printer and checking the driver settings. Resolving Print Quality Issues.
Try printing a document again.
Let me know the results.
What kind of paper are you using?
Try another type of paper to see if you have the same results.
Are you using Genuine HP Toner?
What is the toner level?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LASERJET 1020 PLUS PRINTER PRINTING PROBLEM

HI.
I AM RAJA PAUL FROM INDIA, I HAVE A HP LASERJET 1020 PLUS PRINTER , NOW A DAYS I AM FACE ING A PROBLEM , WHEN I AM GOING TO PRINT FROM THIS PRINTER , EVERY TIME PRITING LETEER SHOW Distorted characters. WHAT I DO?

Hi @rajahp ,
I see by your post that the printer is printing distorted characters. Thanks for providing the screen shot. I can help you.
It looks like a issue with the toner or possible a hardware issue with the printer or fuser.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for cleaning inside the printer and running a cleaning page, resetting the printer and checking the driver settings. Resolving Print Quality Issues.
Try printing a document again.
Let me know the results.
What kind of paper are you using?
Try another type of paper to see if you have the same results.
Are you using Genuine HP Toner?
What is the toner level?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How can I use the Warranty on my LaserJet Toner Cartridges ?

I have accumulated a total of 4 malfunctioning LaserJet toner cartridges in the last 6 months and I seem to be stymied trying to do anything. They are for LaserJet models 5, 6p, and 2100, and the failures are each unique print quality problems, move from printer to printer with the toner cartridge and are all completely resolved by using another toner cartridge. Each of the cartridges yielded between 100 and 800 pages before failing, outlasting the 14 day return policy at local Staples where they were purchased. None of the cartridges depleted its toner supply.
The Warranty Return Card in the package is very simple. It says "this toner cartridge is warranted to be free from defects in materials or workmanship during its useful lifetime", and "does not apply to cartridges that have been refilled or to those which are simply empty as a result of normal use."
HP's Limited Warranty Statement at http://welcome.hp.com/country/us/en/privacy/limite d_warranty.html under the heading "HP Limited Warranty Statement - LaserJet Print Cartridges and Imaging Drums" seems simple and straightforward, "HP LaserJet Print Cartridges and Imaging Drums are warranted to be free from defects in materials and workmanship" then a clause excluding cartridges refilled, tampered abused, or simply worn out from use, "To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price."
N.B.: There is no period stated for the Warranty, nor is there any on the Warranty Return Card in the product package. Also, these toner cartridges do not contain any smart chips, toner depletion sensors, etc.
When I tried to return the cartridges to Staples, they called HP and were told by HP I had to have my receipt to prove the cartridges were less than 1 year old, and then that they wouldn't take them back at Staples anyway but that if I called HP would "mail me one". Since I buy a spare to sit next to a printer for when it runs out of toner, I'm not sure they were all purchased within the last 12 months, only that they were put into service within the last 12 months.
When I called HP support they opened up a trouble ticket for my printer and said someone would get back to me within 10 days. I'm half expecting to get an email in 10 days apologetically noticing that HP no longer supports any of these printers. An email to ship them somewhere far away and expect a reply in 90 days is a definite possibility. I definitely don't expect an HP field service technician to arrive at my door to service the toner cartridges in person.
I don't understand how to use the Warranty. I've (over) paid for piles of genuine HP LaserJet Toner cartridges and having 4 fail for quality problems in the last few months got my attention and its enough money to chase it rather than tossing them like the other 6 or 7 defective ones over the last 10 years.
Does anyone know how to actually get a replacement toner cartridge for a defective one? Please tell me the Warranty isn't just smoke and mirrors...

Sorry to say. TheHP Warranty is worthless. I have a friend witht eh EXACT same problem. DOA cartridges (2 BRAND SPANKING NEW ONES). One fail about half wai the other did not even over 600 pages. At $140 per cartridge (plus tax) that is about 21 cents per page plus the cost of paper. That is color inkjet prices. And that does not take into account cost of electricity, printer, and time wasted to buy the worthless cartridges.
I listen in his last tech call and I had to go out because it was enfurating. The technician even email him prve that the toner had NP time based warranty and still in the same breath said our policy is that the warranty is 1 year. Huh? What the #%^&* ! Really? I mean REALLY? Is like sending you a picture of a perfectly blue sky as proof and telling you that the sky is red with yellow dots. I hope there is class action lawsuit agains HP since they are clearly ripping people off. And the sad part is that some small businesses will also get screw since they sell HP cartridges and some actually say in their web site that the cartridges aare warranted for life.
I would say either:
- Do NOT buy HP cartridges
- Never stock spare cartridges
- or btter yet, buy another brand of printer.
I actually have the same printer simlilar to his and I used generic with no problems. Plus I buy my cartridges for $35 if he had done the same he would had at least $400 towards another printer so even if the toner blows up and destroys his printer he would have enough money to buy a replacement.
Check out this link
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01848047&jumpi...
it actually says:
"There is no expiration date for the use of HP toner cartridges."
This came from the tech guy at HP!
And then he had the guts to say it is a 1 year warranty? This only can happen when you have tech support in India. I guess in India's English no expiration means 1 year. I have not found an Indian English to American English dictionary but I am sure that is what it should be because they guy did not even hesitated for 1 second when he send that and said it.
Welcome to HP!

My hp laserjet p1505 print blank pages even i replase toner cartridge

Hey, I have two hp laserjet p1505 printer in one printer has a problem that it cant print any thing. all outputs are blank. i replace the toner cartridge. and its cartridge work fine in other hp laser jet printer p1505. kindly solve my problem. thanks with regards.

Right click the printer in System Prefences - Print & Scan and use Reset Printing System... and then reinstall the printer, should take less than 5 minutes. Here is a photo showing how to Reset Printing System....

HP LaserJet Pro P1606dn - Toner Cartridge Reject

HP Laserjet Pro P1606dn does not recognize toner is in machine. What can be done - The light showing need for toner cartridge will not go off-printer willnot print

Hello @debadmin1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing toner issues. I would like to help.
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend this document on 'Install Black Cartridge' Message Displays on the Control Panel or Blinking Toner Light Displays on ...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet Pro MFP M127fw Does not recognise new toner cartridge

HP LaserJet Pro MFP M127fw - error message to install new cartridge
After printing a ream of paper, we got an error message to install a new toner cartridge. We couldn't overwrite it and continue to print. Installed a new HP toner cartridge and still get the same error message to install a new cartridge. I've done a hard reset already with no change. Will take any help I can get. This is the first toner cartridge change for this printer.

Hi @kdaniels79 ,
I see that you are experiencing issues with the toner not being recognised. I will certainly do my best to help you.
I have provided a document with steps for replacing the toner. Make sure all the orange packing material is removed and the sealing tape. Make sure a piece of paper didn't slide in part way from the paper tray, blocking any sensors.
Replace the Toner Cartridge.
Are you using Genuine HP Toner?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 1020 problem with double-side printing

Hi, everyone!
I have a problem with my printer HP laserjet 1020. From the community I know that there is no driver for 1020, but there is for 1022 (http://support.apple.com/kb/DL907). I installed it and everything was fine until I tried to print 2-sided page... It appears 2-sided option disappeared and I don't know how to fix this...
Can anyone help, please?
Thank you for looking.

AMW122,
The part in the photograph appears to be part of the fuser assembly. If it is part of the fuser assembly, I would recommend you replace the fuser. An internet search on "LaserJet 3300 fuser" found several links.
From what I can see, it appears that the fuser sleeve is damaged which will continue to worsen.
If it is not the fuser, can you post another photograph further away so that we can see the location on the printer where it is located, etc...
Kaz
Kazman
I am an HP Employee
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Brand new hp laserjet p1102 and new toner cartridge out of toner after less than 100 prints ! ! ! !

Hi ,
I have just bought a brand new HP laserjet p1102 and a brand new toner cartridge, and within litterally 50 sheets being printed it says I am out of toner.
Please tell me what I must do to get this working again, because clearly I am not out of toner.
Thanks
Stephen

Hello , Welcome to the HP Community. I'd like to help you with the installation and printing issues you are having with your HP Laserjet Pro M201dw, on your Windows 8.1 operating system. I can certainly understand your frustration, it seems like you have attempted the install multiple times. First, I'd recommend running the Print and Scan Doctor, to see if it can resolve any errors in the software without having to re-install. If it does prompt you to re-install your software, I would suggest uninstalling all M201dw software from the Programs section of your control panel. Once that's done, do a cleanboot of your computer. You can find instructions to complete the cleanboot here: How to perform a clean boot in Windows Note: This will turn off all non-essential startup items, so if it's another program on your computer that is causing the installation to lag, it should resolve the install issue. Rather than installing from the download or the CD that came with the printer, I'd suggest downloading and running the HP Printer Install Wizard. Please respond and let me know if this helped to resolve the issue!Good luck

Problem inserting hp LASERJET 1020 TONER CARTRIDGE

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