Problem installing Acrobat 9: "more functional product is already installed"

When trying to install Acrobat 9, a message says that a more functional product is already installed.
I believed this issue was due to the Adobe Acrobat 11 PDF creation utility which was installed with FrameMaker 12. I therefore deinstalled FrameMaker 12, because I believed that the Adobe Acrobat 11 PDF creation utility would be removed as well. However, the issue persists.
Currently, only Adobe Reader XI, FrameMaker 10, and the ExtendScript Toolkit are installed.
I'd be grateful for any help how to solve this.

Problem solved!
After I ran the Acrobat Cleaner tool, the Adobe PDF Creation Add-On XI was now displayed in the Control Panel > Programs and Features list. (No idea why it wasn't available there in the first place.) So in the end I could remove this utility and install Acrobat 9 without issues.
Thanks again to Bill who put me on the right path. :-)

Similar Messages

  • Update to Adobe Acrobat failed because it said I had a more functional product installed.

    I have no idea what more functional product I have installed. Also, when I clicked on my plugin Adobe Acrobat to update, the update said Adobe Reader. Are they the same?

    Thanks. I removed Adobe Reader, then clicked on the Update Now box for Adobe Acrobat in my Firefox plug-ins. This time the installation worked, but after closing my browser and opening it again, in my plug-ins list it still says to Update Now. Adobe Reader X (10.1.4) is now in my programs list so I don't know why.

  • Acrobat 9 fails to install: 'more functional product'

    I tried to install Acrobat 9 but was told I have 'a more functional product' so the install quit. I do not have Acrobat installed, but Reader 11 is installed. Is the installer confusing the two?

    1strail wrote:
    Of course now I have a red badge on the App Store that is asking me to update the Epson driver.  I wonder if that will blow out the TWAIN driver.  It's epson14333.dmg. 
    No.  Your TWAIN drivers are separate than the Image Capture Device drivers that would be installed by the printer driver update.
    Also, no way of getting rid of the badge notification in system preferences.  App store is not listed.
    There is no law that you must update software just because it is available.  There is no way to get rid of the red badge, but you don't have to do the upgrade.

  • Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

    I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

    Hi, yes, understood that they are different things. However, if I'm to
    rely on the link provided on the first reply then does it follow that 9
    Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
    Mountain Lion, and as I've also mentioned on my first post, I was able to
    install 9 Pro and update it as well.
    It really is just odd that Lion is singled out here. I also checked this
    and there is no mention of problems with updating 9 Pro:
    http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
    Sorry, but just trying to really find a workaround for this issue right
    now. We though of using X Pro instead but, again, if I rely on the system
    requirements on this link -
    http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
    version our user has is still not supported.
    Mac OS
    Intel processor
    Mac OS X v10.5.8 or v10.6.4
    512MB of RAM (1GB recommended)
    1.2GB of available hard-disk space
    1024x768 screen resolution
    DVD-ROM drive
    Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
    Thanks.

  • Attempting to reinstall Acrobat Pro ver 8. Error: a more functional product installed"

    My computer crashed a few months ago which required reinstalling all software. Acrobat Pro was not showing up on my programs menu yesterday so I assumed I had not reinstalled it. I attempted the installation and received error: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
    Assuming that it was installed, with updates, I decided to uninstall it. It is not listed as an installed program in Control Panel / Programs and Features; however, there is an Acrobat 8.0 folder in Program Files/Adobe. After this didn't work, I uninstalled Adobe Reader 9.0 but it made no difference.
    The following are installed: Adobe AIR, Adobe Captivate 4, Adobe Creative Suite 4 Production Premium, Adobe Creative Suite 4 Web Standard, and Adobe Reader 9.1 (which I reinstalled today).
    I called tech support, but since it is not the current version, have to pay for support. Can anyone help with this problem?
    Thanks!

    You are not supposed to have Reader and Acrobat Pro installed on the same computer. Additionally, your CS 4 Production Premium should have come with Acrobat Pro 9! If that is installed, you should not try to install 8. See if you can fix the installation of CS 4 Production Premium installation to get it to install Acrobat Pro 9. If that is not possible, I'd advise deactivating your Adobe Software, running the CS 4 Cleansscript  and then try re-installing fram scratch.

  • Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

    I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

    Hi Beth,
    You should not receive this message if you dont have Acrobat 11 installed.
    Try removing Reader 11 and check.
    Regards,
    Rave

  • Acrobat Pro XI will not install.  Error says: Setup has determined you have a more functional product.

    I have Standard XI installed and Pro will not install.  Says Setup has determined you have more functional product.  Setup will now terminate.

    It may be that it is seeing the version number and not the product itself. All I can suggest is for you to deactivate and uninstall Std, then install Pro.

  • I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless

    I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in.  Please help.

    Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
    Regards

  • Setup has detected you already have a more functional product installed....

    Ok, have adobe standard XI. end user needs Pro to redact sections of pdf's.
    paid 199.00 for digital upgrade from standard to pro. download...execute...
    error on starting setup. setup has detected you already have a more functional product installed....installation will now terminate.    
    I have 2 choices. the Go to hell adobe your product dont work, and process a refund.
    or
    try to get phone technical support.
    Honestly why does adobe make it so difficult to work with them. My company needs digital signatures and i'd never use adobe. Adobe support is the worst in the IT industry imo and apparently their software developers cant determine that Pro is and UPGRADE from standard.
    if anyone understands a work around i'd be interested in hearing but i can't say i've ever had an efficient experience with adobe and i wish i could find an alternative for adobe acrobat pro.

    First you are attempting to install Acrobat Pro XI over Acrobat Standard XI and it's throwing an error that you have a more capable product.  While not the most elegant or even correct message IMHO what it means is that you can't install the same version of Pro over Standard. If they were different versions (ie. Acrobat Pro XI over Acrobat Standard X ) then it would work.   There are good reasons for this installation error, but let us try to get you to the place where you can actually get the work that you need to get done accomplished. 
    You can use a virtual machine like VMWare, VirtualPC, Parallels, or Oracle VirtualBox to host another Windows instance and load Adobe Acrobat Pro on that vm.  These are really the best way to keep things on the same machine and have both as separate usable installations.  In all cases, you provide the Windows installation media. The price of the VM software varies from free to some reasonable prices.   Your choice though.
    VMWare is a purchased product Windows and Mac:  http://www.vmware.com
    Parallels is a purchased product for Mac only:  http://www.parallels.com
    VirtualPC is downloadable from Microsoft at no cost:  http://www.microsoft.com/en-us/download/details.aspx?id=3702
    Oracle VirtualBox is downloadable from Oracle at no cost: https://www.virtualbox.org
    And one more thing... you need to contact Adobe Customer service because you should be using the full Acrobat XI installer with a full blown installer Serial Numberand not the upgrade installer with an upgrade serial number.

  • More functional product installed

    When I try to install the trial version of acrobat pro, i get an error message syaing there is a more functional product already installed and the installation terminates.

    Acrobat Cleaner Tool
    Mylenium

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

  • Another version of this product is already installed

    Hi Experts,
    I need to test a scenario on my PC in SAP 2007 SP00 PL44.  I previously had 2007 SP01 PL06 installed, which I have fully uninstalled.
    When trying to reinstall 2007, I am getting the following error message:
    Another version of this product is already installed.  Installation of this version cannot continue.  TO configure or remove the existing version of this product, user Add/Remove Programs on the Control Panel.
    {E1992666-6592-492E-AA69-83E917087BC7}
    I cannot find any reference to SAP in Add/Remove Programs and I have deleted the C:\Program Files\SAP folder
    I have run the "Windows Install Clean Up" routine to remove any other references to SAP, but I cannot get past this error, when installing the 'Server' element of B1.
    Thanks
    Greig

    Hi
    Did you solve this problem?. I have the same one when i've tried to  install 2007A SP 01 PL5. i´ve made all indications but i cant install sapb1,
    someone have an other idea?
    REgards
    NANCY HERNANDEZ

  • I cannot start installing Acrobat X Pro after I click the Install button.

    I cannot start installing Acrobat X Pro after I click the Install button. Please advice.

    Which operating system are you using?  Do you receive any error messages?  Is this the trial of Adobe Acrobat X Professional or have you purchased the software?

  • Not able to install onedrive for business, keeps telling its already installed but its not (W7)

    not able to install onedrive for business,  keeps telling its already installed but its not  (W7)
    after a change of the 365 office version OneDrive for business it is not possible to reinstall the software
    it keeps telling me it is already installed.
    I think some settings are still there from the old install.
    how can I remove them or force the reinstall

    yeah finally
    Problem solved! , my tube is back to normal ( to rock )
    all i did is , removed the sys,private,system,resources,data folders from the memory card , switched off my phone , removed the memory card , did a soft reset (*#7370#) and tried to install an application from downloads , i was able to install in the phone memory as memmory card was not inserted then switched off the phone , inserted the memory card and tried to install an application from the downloads, finally i was asked where to install the app. and gave memory card , viola application installed sucessfully
    Regards,
    evil_night13

  • When running setup, I get"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.

    whe I try to install Firefox 4.0.1, I get a Red X message. ""This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel. Is there a fix?

    I Did that. When I try to install, I get the same message. I have come to believe this is a windows 7 or IE 9 problem. I also have active X problems that I can not resolve. I can not open Gmail also

Maybe you are looking for

  • Problem with passing variable into subroutine

    Applescript newbie stumped again... for some reason when call the subroutine below from my code, I get an error message on the bolded variable. Error is: Can't make "test" into type integer. I am calling the subroutine like this: createFolder(folderC

  • I have to combo box content change based on the selection on the other

    I have huge unsolve problem where by I have to combo box change content of the combo box based on the selection in the first combo box . The problem is The value changes do not have effect on the second combo box. Below is the content of the coding u

  • What are the advantages of MacBook Pro for digital DJing?

    What is better with a MacBook Pro? Especially for using Traktor Pro and a USB-Control-Device (Behringer BCD 3000)? (just thinking about buying a MacBook Pro...)

  • Sending context information to namedcache.get

    I have a distributed cache backed by a data store. when I invoke NamedCache.get(), apart from the key, I would like to pass additional context to the get method, that is passed on to the load method of the database store class. I want to acheive some

  • Rasterizing capabilities of Illustrator?

    I have a long time experience with Illustrator but haven't noticed this before When I place and rotate raster images and then save for the web the result is terrible. If I rasterize the images before saving for the web it smoothes them out but still