Problem installing Acrobat 9 professional

Hey guys. Installing CS4 on a mac running Windows 8.1 through parallels. Can install everything but acrobat pro. I have tried restarting, have all other programs closed. Please help!

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Problems installing Acrobat X as part of CS6 upgrade

After upgrading to CS6 from CS5, my Acrobat Pro 9 stopped working - it would say that there is an error and shut down, each time I tried to open it. I have already tried uninstalling and reinstalling both Acrobat 9 and the CS6 upgrade. Latest reinstallation of the CS6, installed everything except Acrobat X, which comes with the package...
Any ideas?

Still not working. I continue to get the error message that “Certain elements of or these products are not able to be installed” (translated from French). In the following error log, it says (amongst other things) :
ERROR: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Erreur irrécupérable lors de l’installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
When I was uninstalling previous versions of Acrobat and Reader, it had warned that it couldn’t access the file C:\Config.Msi\3a1e5a.rbf. I did try running the Acrobat Cleaner Tool as you recommended, twice, restarting each time but still no luck.
Any other suggestions?
De : Mylenium [email protected]
Envoyé : mardi 7 août 2012 18:51
À : JFAAL101
Objet : Problems installing Acrobat X as part of CS6 upgrade
Re: Problems installing Acrobat X as part of CS6 upgrade
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4604957#4604957

Fail to install Acrobat Professional X of CS6 on windows 7 32 bits

I to install Acrobat Professional X of CS6 on windows 7 32 bits or Vista 32 bits, can anyone help for the error shows below? Many Thx!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 1 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
                Family: Photoshop
                ProductName: Adobe Photoshop CS6 Core_x64
                This parent relationship is not satisfied, because this payload is not present in this session.
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Tommy

Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-produc ts.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]

Problems Installing Acrobat X Pro (CS6 Design Premium) on Win7

I have searched these forums and have tried several "fixes" that have been suggested and still cannot seem to get this program installed. I was upgrading from CS5 with Acrobat 9. I uninstalled Acrobat 9 already. The folder "Config.Msi" keeps reverting back to being locked with no permission to access, which I think might be part of the problem. All help is appreciated!
Here is the error page:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DS013, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 4 warning(s)
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\36ffc.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\36ffc.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

I was able to rectify my problems through tech support. They had me run Acrobat Cleaner to remove all of Acrobat 9, then install using the AcroPro.exe from the DVD instead of the autorun when you put the disc in. Thanks.

How to install acrobat professional 7 on windows 8

I just purchased a new computer that runs windows 8. I have acrobat professional 7 installed on my old computer, unfortunately I downloaded it directly from Adobe and didn't get a CD, I only have my product registration receipt with a serial number. How can I reinstall on my new computer?
Thanks!

reset your preferences:
Restore the Acrobat Preferences folder (Windows)
Restore the Acrobat Preferences folder to eliminate problems that damaged preferences cause. Most preference problems are caused by these file-based preferences, although most Acrobat preferences are stored within the registry.
Note: This solution removes custom settings for Collaboration, JavaScripts, Security, Stamps, Color Management, Auto Fill, Web Capture, and Updater.
Quit Acrobat.
In Windows Explorer, go to the Preferences folder:
(Windows 7/Vista) C:\Users\[username]\AppData\Roaming\Adobe\Acrobat\[version]
(XP) C:\Documents and Settings\[username]\Application Data\Adobe\Acrobat\[version]
Move the Preferences folder to another location (for example, C:\Temp).
Restart Acrobat.
If the problem recurs after you restore the Acrobat Preferences folder, then the problem isn’t related to the Preferences folder. To restore custom settings, drag the folder you moved in step 2 back to its original location. Then click Yes To All to replace the new Preferences folder.
Restore the Acrobat preferences files (Mac OS)
Restore the Acrobat preferences files to eliminate problems caused by a damaged preferences file.
Note: Re-creating the Acrobat preferences files restores settings to their defaults.
Quit Acrobat.
Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:
Acrobat WebCapture Cookies
com.adobe.Acrobat.Pro.plist or com.adobe.Acrobat.Pro_x86_9.0.plist
Acrobat Distiller Prefs and com.adobe.Acrobat.Pro.plist (if you are troubleshooting an issue with Distiller)
The Acrobat folder, which contains preferences for forms (MRUFormsList), collaboration (OfflineDocs), and color settings (AcrobatColor Settings.csf)
Restart Acrobat
If the problem recurs after you restore the Acrobat preferences files, then the problem isn’t related to preferences files. To restore custom settings, drag the files you moved in step 2 back to their original location. Then click OK to the alert “A newer item named ‘[filename]’ already exists in this location. Do you want to replace it with the older one you're moving?”
if that fails, uninstall, clean and then reinstall, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Problems Installing Acrobat Pro 9.0 after Hard Drive Crashed

I am having to reinstall my Creative Suite CS 5.0 on my MacBook Pro after the replacement SSD crached and I had to reinstall the suite back onto my orginal hard drive. Everything in the Creative Suite installs with no problem except Acrobat Pro 9.0 and Distiller. After it is copied, I open it and after a few seconds I am presenting with the following message...
"Suite Product Activation Needed - Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
I have tried opening Photoshop first and then opening Acrobat, but I get the same message.
I am at a lose as to what to do.
Thanks for any help.

Matthew,
As you stated the CS5 version has a separate disk for Acrobat 9 and a separate serial number for Acrobat 9. Unfortunately the error message you are seeing is usually seen when launching Acrobat shipped with either CS4 or CS5.5 as the activation of the product is tied to first launching another suite product. Try removing the Inprogress key from the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress.
Of course only do this after backing up your registry.

Problem installing Acrobat 9: "more functional product is already installed"

When trying to install Acrobat 9, a message says that a more functional product is already installed.
I believed this issue was due to the Adobe Acrobat 11 PDF creation utility which was installed with FrameMaker 12. I therefore deinstalled FrameMaker 12, because I believed that the Adobe Acrobat 11 PDF creation utility would be removed as well. However, the issue persists.
Currently, only Adobe Reader XI, FrameMaker 10, and the ExtendScript Toolkit are installed.
I'd be grateful for any help how to solve this.

Problem solved!
After I ran the Acrobat Cleaner tool, the Adobe PDF Creation Add-On XI was now displayed in the Control Panel > Programs and Features list. (No idea why it wasn't available there in the first place.) So in the end I could remove this utility and install Acrobat 9 without issues.
Thanks again to Bill who put me on the right path. :-)

Problems installing Acrobat 9I

I am having trouble installing Acrobat 9, I originally installed it as part of the Creative Suite 4 (Design Premium), acrobat installed okay as part of the suite, but I couldn't create pdf's from word or safari.
I uninstalled acrobat 9, the rest of the suite remains and works perfectly, now when I try to reinstall acrobat 9 my mac sits at the installation screen! Do I need to uninstall the complete suite?
My MBP is only a week old and has very little else on it yet!
Any help will be appreciated.

I have the same problem. I recently upgraded from CS2 (Premium) to CS4 (Standard) and, although I needed help from Adobe Tech Support, I installed the suite successfully. However, Acrobat Pro 9 did not update like the other applications so I called in for more help. That was a bust and, as a matter of fact, after removing some components from the Acrobat.app folder as directed, Acrobat wouldn't even open any more. Consequently, I trashed it and started over.
Unfortunately, now I have the same problem the first user has. Installations proceeds normally until the "Preparing to Install..." screen at which it just stops. It doesn't freeze up or anything, it just dies.
Sure hope somebody can offer a solution.
Thanks in advance.
Bill

Problem installing acrobat reader

I have attempted on several occasions to install acrobat reader to an HP Elitebook running Windows 7 Professional. Each time I get the same error message:
Any ideas?

This often happens if some other installation (e.g. Windows Update) is already running.
Restart Windows, then run the installer before doing anything else.

Problem in Acrobat Professional 7.0.9

Hello all;
Kindly; my adobe acrobate professional 7.0.9 not compatable
with Arabic Language, when I try to write in Arabic I see strange
characters, knowing that I select Arabic font like Arial Arabic.
please help me....

Typically this occurs with subset fonts or fonts with the same name, but different sets. Not that I have given you a solution, but it might let you know the problem.

Problems installing Acrobat Pro X

Hello. I have a license for master suite 6, everything has been installed and working fine, including Acrobat Pro X. Suddenly Acrobat Pro X stopped working (I would click on it, or a PDF file and nothing would happen). I uninstalled the entire master suite, rebooted, and reinstalled - repeated this twice and both times the entire suite installs except for Acrobat Pro X. I get the following error message about the failed Acrobat Pro X install:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024, DW066 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 19 warning(s) WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification: Family: Photoshop ProductName: Adobe Photoshop CS6 Core_x64 This parent relationship is not satisfied, because this payload is not present in this session. WARNING: DW066: OS requirements not met for {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 WARNING: DW066: OS requirements not met for {51C77DC1-5C75-4491-8645-A17CC33F5A36} AdobeColorEU CS6 4.0.0.0 WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0 WARNING: DW066: OS requirements not met for {BB66788C-4C4F-4EB0-B146-9178857DE287} AdobeColorNA CS6 4.0.0.0 WARNING: DW066: OS requirements not met for {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0 WARNING: DW066: OS requirements not met for {784B5277-7B8A-4058-8F5D-A146F8BA5F7B} Adobe Hunspell Linguistics Plugin CS6 1.0.0.0 WARNING: DW066: OS requirements not met for {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 WARNING: DW066: OS requirements not met for {F48E8FE8-8D40-1014-8129-D1C5ABFD087E} Adobe InDesign CS6 Application Base Files2 8.0.0.0 WARNING: DW066: OS requirements not met for {B8CD128B-8D40-1014-B944-C86071713DAE} Adobe InDesign CS6 Application Feature Set Files 8.0.0.0 WARNING: DW066: OS requirements not met for {AA9DC298-8D46-1014-853D-9FC0306FBFCE} Adobe InDesign CS6 Common Base Files 8.0.0.0 WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 WARNING: DW066: OS requirements not met for {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0 WARNING: DW065: Display requirements not met for {A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E} Adobe Dreamweaver CS6 12.0.0.0 ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ----------- WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1) ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF204B.tmp. Verify that you have access to that directory. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF204B.tmp. Verify that you have access to that directory. ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at C:\Users\Maddie\Desktop\Install files\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141) ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at C:\Users\Maddie\Desktop\Install files\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76) ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed -------------------------------------------------------------------------------------

Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Problems installing acrobat pro Xi

Hi.
I get creative cloud today and through desktop application manager I was downloaded and install acrobat pro xi.
After installed I launch and get adbeape.dll is fault error.
I remove app and reboot. Enter in creative cloud again, download and install, again.
Again when launch get adbeape.dll error.
I download this dll through google and put it in acrobat folder, now after launch app I get this message: adobe application manager is needed to resolve this problem.However it, is missing or demaged. Please donwload and install a new copy of the Application Manager from ......
I remove acrobat pro again through creative cloud desktop app.
I download acrobat pro directly from adobe and install.
Again when launch get adbeape.dll error.
I open creative cloud desktop app and acrobat is list as installed as a trial.
Btw, i was installed successfully photoshop cc, premiere cc, after cc, illustrator cc, audition cc, bridge cc, media encoder cc .
all these apps are running ok.
I´m using windows 8.1 i7 4700hq, 24gb RAM , gtx780m 4gb ram
I don´t have any idea about how solve this, If someone could help, I will appreciate.
Thks

Hi Renato ,
Please refer to the following link and see if that helps.
https://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
http://free-dll-files.com/adbeape-dll/
http://www.fixerrorkit.com/fix-error/fix-adbeape.dll-error.html
Regards
Sukrit Dhingra

Problem installing Acrobat Reader on Mac with Mavericks (with error)

I tried ALL the ways to install Acrobat Reader on my Macbook with Mavericks, nothing worked!
It says "Error 301" or something like that and I already tried to download the enterprise version, the offline version, to change the login settings of my macbook. Nothing works...
All started when, at a certain point, I don't know why, it stopped working opening pdf files, saying "error, the file could be damaged or you need an updated version of Adobe Acrobat Reader", so I uninstalled the app and tried to install again. It was when I realized that the mission was harder than I thought!
Please, if anybody with the same problem solved it yet, please please share it with me!
Thank you!

I'm sorry, part of it is in portuguese!
How can I post here the install.log file?
Thank you so much!
PS: Apparently the error now is different, with no number ..

Cannot install Acrobat Professional 10 in Win 7

During the installation of Acrobat Professional 10, the following error shown: (Any solution?)
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 1 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Mylenium

Cannot install Acrobat Professional X

Below are the error message:
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
It's a new machine with windows 7 professional.

Hi there,
It seems that the installation media has truned to Chinese or some other language. If you are installing English version, please change the language in the Welcome Screen. Change the language to English and try to install the software again.
Regards,
Jairaj

Can't install Acrobat Professional IX- get an error message in last 6 seconds of download

When I download Acrobat Professional IX in the final six seconds I get an error message. I have attempted the download several times. The error message is

Hi HOWSTRA123,
Welcome to the Community!
Follow the steps mentioned in http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
Cheers!
Ankit

Problem installing Acrobat 9 professional

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