Problem installing Acrobat Reader on Mac with Mavericks (with error)

I tried ALL the ways to install Acrobat Reader on my Macbook with Mavericks, nothing worked!
It says "Error 301" or something like that and I already tried to download the enterprise version, the offline version, to change the login settings of my macbook. Nothing works...
All started when, at a certain point, I don't know why, it stopped working opening pdf files, saying "error, the file could be damaged or you need an updated version of Adobe Acrobat Reader", so I uninstalled the app and tried to install again. It was when I realized that the mission was harder than  I thought!
Please, if anybody with the same problem solved it yet, please please share it with me!
Thank you!

I'm sorry, part of it is in portuguese!
How can I post here the install.log file?
Thank you so much!
PS: Apparently the error now is different, with no number ..

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