Problem installing Adobe Acrobat Pro 9

I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab  Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

use the below link:
Downloadable installation files available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  6| 5.7.1| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5.5, 5 | 1
Contribute:  CS5 | CS4, CS3 | 3,2
FrameMaker:  12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Problems installing Adobe Acrobat Pro X (language mix-up)

    Hey,
    I have a license for the Adobe Creative Suite 5.5 Design Standard in English. I have no problems whatsoever installing and using InDesign, Illustrator and Photoshop. However when I try to open Acrobat (from the install CD I installed the other applications from as well), it asks me to enter the serial number. It then informs me the serial number is not valid for this product (and shows me it tries to activate a German version of Acrobat). I'm really desperate; is there anyone who has had this issue and managed to fix it?
    Thanks so much in advance, Julia

    uninstall any acrobat versions and readers.
    if you have windows, clean Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    then see if you have any acrobat preference files and remove them, http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
    then copy the installation files from your cd to a desktop directory and start your cs5.5 installation from that directory.

  • Problem with Adobe Acrobat Pro XI after installation on Mac

    I just installed Adobe Acrobat Pro XI on my Mac. My Mac has the correct version of OS and Safari yet I can not launch Adobe. When I launch it, an error box comes up and says a problem has been reported to Adobe.  That's as far as it gets. Has anyone had this problem before?

    Hi lsgahan,
    Please try the following steps and let me know.
    Delete all the files from following folders:
    Library/Application Support/Adobe/SLStore
    Library/Application Support/Adobe/SLCache
    And, delete all files from following folder except cache.db
    Library/Application Support/Adobe/Adobe PCD
    Launch Acrobat and enter the serial number when prompted and check.
    Regards,
    Rave

  • Pdf printer is not get installed while installing adobe acrobat pro 11 in win 7 32 bit

    pdf printer is not get installed while installing adobe acrobat  pro 11 in win 7 32 bit

    BlackCat,
    Two things:
    1) Acrobat 8 Pro is not Win 7 compatible, no less Win 7 64-bit copmpatible
    2) Reader X and Acrobat 8 are not a supported combination. Reader X and Acrobat X is the first Windows combination that is supported by Adobe. Reader X and Acrobat 8 will cause problems.
    You are using a brand new 64-bit OS, you need to use an application that is designed to work with it. Acrobat X is the way to go, HOWEVER, there are still growing pains with Acrobat X, Win 7 64-bit, and the latest version of Office.

  • Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

    Hello,
    On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
    1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
    2. Started the installation
    3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
    Who can help please?
    Best regards,
    Dr. Rolf Schlagenhaft (Freescale Semiconductor)

    Moving this discussion to the Acrobat installation & Update Issues forum.
    RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with.  You will want to attempt to locate the account which has your registered serial number.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
    Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/.  The installation files you downloaded are for the retail version of Acrobat 9 Professional.  This may be another cause of you receiving the message that your serial number is invalid.

  • Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    What settings? you need to explain better.
    Mylenium

  • Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

    - recently re-installed Adobe Acrobat Pro 9.0 on my new Mac (OSX version 10.9.3)
    - after re-installing Adobe Acrobat Pro 9.0 an icon called Adobe PDF 9.0 shows up under Printers and Scanners
    - every single time I want to scan, my printer/scanner Brother automatically chooses Adobe PDF 9.0 as printer/scanner, although my printer/scanner Brother is set as standard printer/scanner
    - did bring the issue under attention of Customer Service who directed me to this website

    Hi Pieter,
    Acrobat 9 has not been tested and is unsupported Mac Mavericks.
    You might face compatibility issues with it.
    Regards,
    Rave

  • Installing Adobe Acrobat Pro on Laptop & New PC

    Previously submitted on 9/02/12 but pressed for an answer quickly, please.
    I have previously installed Adobe Acrobat Pro on a laptop and a desktop computer. I had to replace the desktop with a new system having Windows 7 Ultimate 64 bit.  I have installed the Windows XP Virtual system to run several legacy programs crucial to my business.  I have installed Adobe Acrobat Pro 9.5 in the Windows 7 operating system and now need it installed in the XP Virtual system to access the Adobe printer for use with the legacy programs. How do I accomplish this feat?
    Does the XP virtual installation count as a 3rd installation which is not allowed by my license even though this computer is the 2nd computer permitted by my license? If so, it seems I might be penalized.
    Help, please. Is there an option in lieu of purchasing a new license?
    Thanks in advance for all responses.
    Ralph Gardner

    [Moved the discussion to Acrobat Forum]

  • I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. It won't start.

    I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. I double click the desktop icon and double click on a PDF file and the hour glass (circle) appears for about 5 seconds but no Adobe Acrobat.

    If it's not launching you can try repairing it from the control panel.  If that doesn't work then try reinstalling it.

  • Cannot install Adobe Acrobat Pro on Windows XP

    Good day,
    I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
    The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
    I saw a similar question posted on the forums but it is unanswered.
    Please assist me.
    Wesley

    Hi,
    This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
    On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

  • To install adobe acrobat pro xi and place the license tells me it is invalid

    to install adobe acrobat pro xi and place the license tell me it is invalid

    @Test-Screen-Name
    On the original disk I fine the "install.app" version 6.0.335.0
    There is no seperat CS6 install app.
    In the map "Payloads" I find
    AcrobatProfessional10.0-EFG etc
    AcrobatXProfessional10.0-mul
    and many other files including
    AdobeDesignWebPremium6-mul
    AdobeDreamweaver files etcetera
    So I can't find a separate "CS installer"
    @Rave:
    I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

  • Can't install Adobe Acrobat Pro 9

    I purchased CS5 about 18 months ago and have recently had the need to install Adobe Acrobat Pro 9, which came with it. However, the disc isn't being read and I can't find anywhere to download Acrobat Pro 9 in order to use the serial number. Please advise! I need it quite urgently.

    I am in the same situation.  I have a legal copy of Adobe Acrobat Preo 9, but can no longer read the disk I made when I first downloaded it.  I downloadeD Adobe Acrobat  9 extended and tried a friends copy of Adobe Acrobat 9 standard.  Neither of them would accept my seria number, which I downloaded from My Adobe.  Dealing with Adobe is ftustrating.
    Dave

  • Hi, can I install Adobe Acrobat Pro on 2 devices?

    Can I install Adobe Acrobat Pro on 2 devices? I have a desktop running Windows 7 and am thinking of buying a laptop running Windows 8. I would be the sole user and only using one device at a time.

    Yes, the license permits installing on two machines at the same time as long as the same software is not being used on both simultaneously.

  • Problems Installing Adobe Acrobat XI Pro via CreativeCloud

    Hi,
    I am having difficulty in installing Adobe Acrobat XI Pro onto my Windows Vista SP2 machine, via the Creative Cloud platform.  The Adobe Application Manager has installed, and whenever I look through the application list Adobe Acrobat XI Pro is not in there (despite me paying for the year subscription).  Secondly, when attempting to download via the web interface of CreativeCloud the Adobe Application Manager gets brought into view, but still the application does not install or download - and does not present me with any error messages.
    Thoughts please?

    Hi PrepetrolLtd,
    Acrobat XI is not recommended for windows Vista and that is the reason it wont show up in Adobe Application Manager.
    http://www.adobe.com/products/acrobatpro/tech-specs.html Please visit this link to check the tech specs for Acrobat Pro XI.
    Regards,
    Ajlan Huda.

  • Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

    I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended.  I am constrained to use Inventor 2009.  When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
    Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4.  I believe that following that update, I lost the ability to read in Inventor 2009 files.  Acrobat Pro Extended now gives the error messages:
    "Exception has been raised" followed by:
    "Acrobat could not open 'file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).  To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
    This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above.  I tried re-installing that update but now the installer gives the error message:
    "No qualifying products found to apply this update."
    Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
    I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
    Has anyone else had this problem? Or is it just me?

    I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF.  After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files.  For example a .ipt file (part file) seemed to convert fine.  I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked.  Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default.  In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

Maybe you are looking for