Problem installing Adobe Connect Add-In
Is there a secret to downloading and installing the Adobe_Connect_AddIn for Microsoft Outlook?
You might get better results if you try posting in one of the Connect forums:
http://forums.adobe.com/community/adobeconnect?view=overview
Similar Messages
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I would need to install Adobe Connect Add-in Test for only one webinar. When I pressed instal button - it said to me - it cannot be written on hard disc. Could you help me, please. Bretislav
After posting my concern/question, especially in regards to the optical drive, I read this on this forum:
Jul 11, 2011 5:21 AM
I would like to update my macbook pro from Tiger to Snow Leopard, but my optical drive is not working. Can I take my macbook pro into the apple store and have them install it via a portable drive?
MacBook Pro, Optical drive is no longer working
Another poster replied, "Yes, I believe they will."
Is this true? Can someone verify this? Any idea of cost? I really don't need my optical drive. Besides, end of year, I'm getting a new Mack Book Pro. -
Problems running Adobe Connect add-in under XenApp
This is a real stab in the dark but it's a serious problem for us. Something has changed recently with Adobe Connect that means the add-in (adobeconnectaddin.exe) is hanging at the "Connecting" prompt. We're running Windows 2003 Terminal Server with Citrix XenApp v5 on top.
I suspect it's a problem with Flash acceleration features baked into HDX Flash, part of XenApp but it used to work. Flash v11.3 or higher broke HDX Flash but I don't think that's the problem as I've gone back to a very basic XenApp build with nothing much apart from the OS, XenApp, Flash v11.2.202.235 and the latest add-in - same crash occurs. If I happen to logon to the console using RDP, the fault doesn't occur hence my reason for suspecting it's the Citrix Receiver client/HDX Flash/Adobe Connect Pro add-in nightmare combo!
But considering I've gone back to an earlier image of XenApp (we keep copies of all builds) from February where Adobe Connect used to work fine, I suspect something has now changed with ACP that's broken it on XenApp.
As I said, it's a shot in the dark because this is a relatively unusual set-up and we're on an old version of XenApp/Windows as well.
But help!
Cheers, Rob.Rob, it sounds like port 1935 is being blocked. Can you verify that that port is open?
Have you gone to the Test Your Computer page for your connect account. After the diagnostics run, choose to send and email and then click on the details... link to see the results of the test.
Here is a link to that page for our hosted account, if that makes it easier: http://realeyesconnect.adobeconnect.com/common/help/en/support/meeting_test.htm
If needed, Connect only requires FP 10.3 or newer. If it comes to it, an older version of the Flash Player can be tested. -
Unable to install adobe connect add-in --- And add-in not detected
In the Adobe Meeting connection test, it tells me that the add-in couldn't be installed on the harddrive, I should check the available HD again. So I installed the add-in manually and rebooted. This is not detected by the Meeting Connection test however... Any ideas? - Thanks in advance!
Hi Stefan,
There could be multiple issues. Please call Adobe helpdesk toll-free number 800-422-3623.
Thanks,
Annkiit -
I am attending an on-line webinar 1-hour. Their site requires Adobe Connect Add-in. I have installed this, however their site it cannot find it. Please advise
The add-in should only be required if you are sharing your screen or uploading PPTX content.
Are you having trouble with the room loading? Can you explain/show the issue you are having? -
Adobe connect add-in install crashes
Dear all,
We want to deploy the Adobe connect add-in on all our computers but when I tried to install it on a test computer, to check if it works correctly, the setup crashes at the end saying that "the program wasn't installed correctly" like the following picture (sorry it's in french!):
If i use the "Reinstall using recommended settings" the install is done without any errors. However if I connect to a test meeting the plugin isn't detected:
By the way if we use the test connection page, the plugin is installed with success through the Flash download interface (step 4: http://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm)
For information here is our standard configuration:
- Windows 7 x64
- Internet explorer 8
- Flash player 11.3
Thanks in advance for your help!
RegardsThe add-in is version 11.2.385 from July 2013. I've tried uninstalling that version and reinstalling an add-in from this page (http://www.adobe.com/support/connect/downloads-updates.html) for Adobe Connect 8. That add-in at least allows me to launch my webcam, but it crashes 10-15 seconds later and Adobe Connect restarts.
With the new add-in (the first one I referred to), the entire Adobe Connect session shuts down when I click to "allow" Adobe Connect to use my webcam. It never starts it at all.
It's crashing with both internal and external cameras. It's more the clicking "allow" that crashes it, I think, because I've tried both. I prefer to use my internal camera on my new Asus laptop.
And WOW, it DOES work as it should when launching in browser. Thank you for that piece of advice. -
Cannot install Adobe Connect Pro ADD-IN
I try to run the test to see if I pass the things that requires for using the program adobe connect pro. But I fail on the last one saying that ADD-IN didnt install correctly on my computer. I click on the button "Install here" but I get stopped by another pop-up window sayin that it is not possible to "get it" (in swedish "hömtningsproblem").
I need to help to "get" the adobe connect add-in!
Hope to hear from anyone soon,
all the best
eylem tamburaciThanks for the reply!
This is the page from where I try to complete the installation by clicking on "install now"-button to the right: http://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm
I am using google chrome. What is "OS"? -
Adobe Connect Add-in Error 9.1 r314
I have been getting an error while trying to save recordings offline. When the Adobe Connect add-in starts, I get the option to save and then then it crashes. Listed below are the step I have taken to resolve the issue
1. Uninstall the Add-in
2. Delete all folders pertaining to the add-in (macromedia.com folder and #sharedObjects)
3. Uninstalled flash.
4. Run "Flash Cleaner" from Adobe
5. Installed Flash then the Add-In
After this, I still received the same error. I have tried this about 3 times with no luck. Any help on this would be great. Below are the details that result from the crash. This is a vista machine. Error is not profile specific as I have created another profile and attempted to save the recording and received the error.
Problem Event Name: APPCRASH
Application Name: connectaddin.exe
Application Version: 9.1.314.0
Application Timestamp: 49f76aef
Fault Module Name: connectaddin.exe
Fault Module Version: 9.1.314.0
Fault Module Timestamp: 49f76aef
Exception Code: c0000005
Exception Offset: 00110c26Temp Work around;
Connect Add-in will crash when user tries to make the recording offline in Meeting.
Comments (0)
Issue
While trying to make a recording offline you run into an error message;
Adobe Acrobat Connect Add-in 9.3 r52 has encountered a problem and needs to close
(Add in WIN 9,3,34,0/ WIN 9.3.32,0)Add-in will crash when user make the recording offline in Meeting.
Reason
There seems to be a bug in the 9.3.32.0 Add-in causing it to crash. This will be fixed shortly. Only current work around is to install an older Connect Add-In (9.1.299)
1) Uninstall current Connect Add-in from Add/Remove Programs
2) Install this add-in from here;
ftp://breezeext:[email protected]/patches/Addin9.1.299.zip
Solution
Go to Add/Remove programs and uninstall the current Connect Add-in. Once completed you need to download Connect Add-in Version 9.1.299 -
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck! -
How to uninstall Adobe Connect Add-In (Mac OS X)?
After accedentally instaling this add-in I'd like to remove it. Where is the Adobe Connect Add-In located on a Mac running Lion, or is there a way to properly uninstall it. Thanks!
- FanncyPantsManYou should be able to find the add in this location:
~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/connectaddin -
Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
I have closed Chrome and tried installation using Windows Explorer but with the same result.
I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
Motorola Surfboard SBG6590 installation cd says "Problem installing Adobe Air"
When I attempt to install the software which came on the installation cd for my Motorola Surfboard SBG6590, it gives the following message: "Problem installing Adobe Air. There was a problem installing Adobe Air". After I saw this message the first time, I went to Adobe's site and downloaded air from a browser and it said that air was successfully installed. When I reattempted to install the cd, it gave the same failure message about "Problem installing Adobe Air". I tried uninstalling Adobe Air and reinstalling and I still get the same problem. I have a mac OS x version 10.5.8. The version of air that I downloaded is 2.5.1 for MacOS.
The script gives the following error: "AppleScript Error. Finder got an error: A privilege violation occurred."
Script editor displays in the event log:
tell application "Finder"
do shell script "test -d /Applications/Adobe || mv /Applications/Adobe /Applications/Adobe-Backup > /dev/null 2>&1 &" with administrator privileges
"Finder got an error: A privilege violation occurred."
The installation script did not prompt for my administer password, so perhaps that could be the problem?
I am unable to rename or delete a file called /Applications/Adobe, because no such file exists. This is a folder on my machine containing Acrobat.
$ ls /Applications/Adobe*
/Applications/Adobe:
Acrobat.com.app Flash Player
/Applications/Adobe Reader 9:
Adobe Reader.app Icon? ReadMe.html
$ ls /Applications/Utilities/Adobe*
/Applications/Utilities/Adobe AIR Application Installer.app:
Contents
/Applications/Utilities/Adobe AIR Uninstaller.app:
Contents
/Applications/Utilities/Adobe Utilities.localized:
Adobe Updater6
I'm not sure why, but when I open the Console application, it busy waits and won't let me see any logs, so instead here is some relevant lines from my /var/log/system.log. Since it looks like my system cleans up this file every morning, I did a fresh uninstall of Adobe Air and reinstalled it just now:
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Commandline is: -psn_0_1560957
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Installed runtime (2.5.1.17750) located at /Library/Frameworks/Adobe AIR.framework
Dec 15 11:34:45 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Relaunching with elevation
Dec 15 11:34:45 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu
Dec 15 11:34:51 authexec[18205]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Commandline is: -eu
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Installed runtime (2.5.1.17750) located at /Library/Frameworks/Adobe AIR.framework
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Starting runtime uninstall. Uninstalling runtime version 2.5.1.17750
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Runtime Installer end with exit code 0
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Elevated install completed
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Runtime Installer end with exit code 0
Dec 15 11:36:04 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:36:05 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Commandline is: -psn_0_1581442
Dec 15 11:36:05 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: No installed runtime detected
Dec 15 11:36:08 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Relaunching with elevation
Dec 15 11:36:08 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Launching subprocess with commandline /Volumes/Adobe AIR 1/Adobe AIR Installer.app -ei
Dec 15 11:36:14 authexec[18218]: executing /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Commandline is: -ei
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: No installed runtime detected
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Starting silent runtime install. Installing runtime version 2.5.1.17750
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Appli
cation Installer.app"
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Unins
taller.app"
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:59 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Runtime Installer end with exit code 0
Dec 15 11:36:59 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Elevated install completed
Dec 15 11:37:43 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR -
I'm having problems installing Adobe AIR. The installer launches two processes but nothing happens after that. I'm using a windows 7 pc.
Here is the install log I found:
[2010-09-16:16:41:49] Performing runtime update
[2010-09-16:16:41:49] UI SWF load is complete
[2010-09-16:16:41:50] UI initialized
[2010-09-16:16:41:50] starting user confirmation
[2010-09-16:16:41:50] Version of this installer: 2.0.3.13070
[2010-09-16:16:41:50] Installed version: 1.5.2.8870
[2010-09-16:16:41:50] Installation type: patchNewer
[2010-09-16:16:41:53] starting elevated install
[2010-09-16:16:41:54] performing an elevated runtime install
[2010-09-16:16:41:54] UI SWF load is complete
[2010-09-16:16:41:54] starting install
[2010-09-16:16:41:54] subinstaller: starting install
[2010-09-16:16:41:54] Scheduling runtime installation operations
[2010-09-16:16:41:54] subinstaller: Scheduling runtime installation operations
[2010-09-16:16:41:54] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] subinstaller: Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] Scheduling an MSI install operation
[2010-09-16:16:41:54] subinstaller: Scheduling an MSI install operation
[2010-09-16:16:41:54] Beginning runtime installation
[2010-09-16:16:41:54] subinstaller: Beginning runtime installation
[2010-09-16:16:41:54] Beginning install
[2010-09-16:16:41:54] subinstaller: Beginning install
[2010-09-16:16:41:54] Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:54] subinstaller: Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Execution complete; beginning commit phase
[2010-09-16:16:41:55] subinstaller: Execution complete; beginning commit phase
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Commit complete
[2010-09-16:16:41:55] subinstaller: Commit complete
[2010-09-16:16:41:55] install complete
[2010-09-16:16:41:55] subinstaller: install complete
[2010-09-16:16:41:55] begin quitting
[2010-09-16:16:41:55] subinstaller: begin quitting
[2010-09-16:16:41:55] Elevated install completed
[2010-09-16:16:41:57] begin quitting
[2010-09-16:16:44:19] UI SWF load is complete
[2010-09-16:16:44:20] UI initialized
[2010-09-16:16:44:20] Pingback request completed with HTTP status 200
[2010-09-16:16:44:20] Begin background update check
[2010-09-16:16:44:20] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:44:21] Background update not available
[2010-09-16:16:44:21] begin quitting
[2010-09-16:16:45:16] UI SWF load is complete
[2010-09-16:16:45:17] UI initialized
[2010-09-16:16:45:17] Pingback request completed with HTTP status 200
[2010-09-16:16:45:17] Begin background update check
[2010-09-16:16:45:17] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:45:18] Background update not available
[2010-09-16:16:45:18] begin quitting
[2010-09-16:16:45:40] UI SWF load is complete
[2010-09-16:16:45:41] UI initialized
[2010-09-16:16:45:41] Pingback request completed with HTTP status 200
[2010-09-16:16:45:41] Begin background update check
[2010-09-16:16:45:41] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:45:41] Background update not available
[2010-09-16:16:45:41] begin quitting
[2010-09-16:20:26:41] UI SWF load is complete
[2010-09-16:20:26:41] UI initialized
[2010-09-16:20:26:42] Pingback request completed with HTTP status 200
[2010-09-16:20:26:42] Begin background update check
[2010-09-16:20:26:42] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:20:26:43] Background update not available
[2010-09-16:20:26:44] begin quitting
[2010-12-05:19:15:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:12] Commandline is: -silent
[2010-12-05:19:15:12] Installed runtime (2.0.3.13070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:12] Starting silent runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-05:19:15:12] Installing msi at c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-05:19:15:14] Runtime Installer end with exit code 0
[2010-12-05:19:15:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:16] Commandline is: -silent -location "C:\Program Files (x86)\Voddler" "C:\Program Files (x86)\Voddler\VoddlerPlayer.air"
[2010-12-05:19:15:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:16] Invoking Application Installer for combined install
[2010-12-05:19:15:16] Launching subprocess with commandline C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:17] Commandline is: -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:17] Unpackaging file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air to C:\Users\Risto\AppData\Local\Temp\fla83C6.tmp
[2010-12-05:19:15:18] Application signature verified
[2010-12-05:19:15:18] Unpackaging/validation complete
[2010-12-05:19:15:18] No app located for appID 'VoddlerPlayer' and pubID '22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1'
[2010-12-05:19:15:18] Converting unpackaged application to a native installation package in C:\Users\Risto\AppData\Local\Temp\fla878E.tmp
[2010-12-05:19:15:18] Native installation package creation succeeded
[2010-12-05:19:15:18] Starting silent app installation to C:\Program Files (x86)\Voddler. Installing app VoddlerPlayer.22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1 version 3.1 using the source file at file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:18] Installing msi at C:\Users\Risto\AppData\Local\Temp\fla878E.tmp\setup.msi with guid {F2D36F4C-F63E-9EB1-758A-CB33FC50E650}
[2010-12-05:19:15:19] Application Installer end with exit code 0
[2010-12-05:19:15:20] Subprocess app installer succeeded
[2010-12-05:19:15:20] Runtime Installer end with exit code 0
[2010-12-05:19:16:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-05:19:16:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:16:35] Commandline is: -updatecheck
[2010-12-05:19:16:35] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:16:35] Performing pingback request
[2010-12-05:19:16:37] Pingback request completed with HTTP status 200
[2010-12-05:19:16:37] Starting runtime background update check
[2010-12-05:19:16:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2010-12-05:19:16:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Risto\AppData\Roaming\Adobe\AIR\Updater\Background
[2010-12-05:19:16:37] Runtime update not available
[2010-12-05:19:16:37] Unpackaging cancelled
[2010-12-05:19:16:37] Runtime Installer end with exit code 0
[2010-12-15:00:25:09] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:09] Commandline is: -uninstall
[2010-12-15:00:25:09] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-15:00:25:09] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2010-12-15:00:25:09] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:11] Runtime Installer end with exit code 0
[2010-12-15:00:25:14] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:14] Commandline is: -silent
[2010-12-15:00:25:14] No installed runtime detected
[2010-12-15:00:25:14] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2010-12-15:00:25:14] Installing msi at c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:21] Runtime Installer end with exit code 0
[2011-11-10:15:14:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:19] Commandline is:
[2011-11-10:15:14:19] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:22] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:22] Commandline is:
[2011-11-10:15:14:22] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:26] Runtime Installer end with exit code 6
[2011-11-10:15:15:04] Runtime Installer end with exit code 6
[2011-11-10:15:15:12] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:15:12] Commandline is:
[2011-11-10:15:15:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:19:27] Runtime Installer end with exit code 6
[2011-11-23:00:30:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:16] Commandline is: -arp:uninstall
[2011-11-23:00:30:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Relaunching with elevation
[2011-11-23:00:30:18] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-23:00:30:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:18] Commandline is: -stdio \\.\pipe\AIR_3356_0 -eu
[2011-11-23:00:30:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-11-23:00:30:19] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:30:21] Elevated install completed
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:35:41] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:41] Commandline is:
[2011-11-23:00:35:41] No installed runtime detected
[2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:57] Commandline is:
[2011-11-23:00:35:57] No installed runtime detected
[2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:15] Commandline is:
[2011-11-23:00:36:15] No installed runtime detected
[2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:58] Commandline is:
[2011-11-23:00:36:58] No installed runtime detected
[2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:59] Commandline is:
[2011-11-23:00:36:59] No installed runtime detected
[2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:54:20] Commandline is:
[2011-11-24:20:54:20] No installed runtime detected
[2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:55:19] Commandline is:
[2011-11-24:20:55:19] No installed runtime detected
[2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:08] Commandline is:
[2011-11-24:20:56:08] No installed runtime detected
[2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:10] Commandline is:
[2011-11-24:20:56:10] No installed runtime detected
[2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:23] Commandline is:
[2011-11-24:20:56:23] No installed runtime detected
[2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:24] Commandline is:
[2011-11-24:20:56:24] No installed runtime detected
[2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:21:10:50] Commandline is:
[2011-11-24:21:10:50] No installed runtime detected
[2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:23:15:27] Commandline is:
[2011-11-24:23:15:27] No installed runtime detected
[2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:10] Commandline is:
[2011-12-09:21:24:10] No installed runtime detected
[2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:16] Commandline is:
[2011-12-09:21:24:16] No installed runtime detected
[2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:26] Commandline is:
[2011-12-09:21:24:26] No installed runtime detected
[2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:26:03] Commandline is:
[2011-12-09:21:26:03] No installed runtime detected
[2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:26:53] Commandline is:
[2011-12-09:21:26:53] No installed runtime detected
[2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:27:32] Commandline is:
[2011-12-09:21:27:32] No installed runtime detected
[2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:28:19] Commandline is:
[2011-12-09:21:28:19] No installed runtime detected
[2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:33:58] Commandline is:
[2011-12-09:21:33:58] No installed runtime detected
[2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:57:26] Commandline is:
[2011-12-09:21:57:26] No installed runtime detected
[2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:50] Commandline is:
[2012-08-10:15:53:50] No installed runtime detected
[2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:58] Commandline is:
[2012-08-10:15:53:58] No installed runtime detected
[2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:56:45] Commandline is:
[2012-08-10:15:56:45] No installed runtime detected
[2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:04] Commandline is:
[2012-08-10:15:58:04] No installed runtime detected
[2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:07] Commandline is:
[2012-08-10:15:58:07] No installed runtime detected
[2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:00:57] Commandline is:
[2012-08-10:16:00:57] No installed runtime detected
[2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:03] Commandline is:
[2012-08-10:16:01:03] No installed runtime detected
[2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:54] Commandline is:
[2012-08-10:16:01:54] No installed runtime detected
[2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:10:15] Commandline is:
[2012-08-10:16:10:15] No installed runtime detected
[2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:10:43] Commandline is:
[2012-08-10:16:10:43] No installed runtime detected
[2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:14:35] Commandline is:
[2012-08-10:16:14:35] No installed runtime detected
[2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:21:35] Commandline is:
[2012-08-10:16:21:35] No installed runtime detected
[2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:22:54] Commandline is:
[2012-08-10:16:22:54] No installed runtime detected
[2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:25:56] Commandline is:
[2012-08-10:16:25:56] No installed runtime detected
[2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:31:00] Commandline is:
[2012-08-10:16:31:00] No installed runtime detected
[2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:32:44] Commandline is:
[2012-08-10:16:32:44] No installed runtime detected
[2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:33:12] Commandline is:
[2012-08-10:16:33:12] No installed runtime detected
[2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:35:26] Commandline is:
[2012-08-10:16:35:26] No installed runtime detected
[2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:39:01] Commandline is:
[2012-08-10:16:39:01] No installed runtime detected
[2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:41:51] Commandline is:
[2012-08-10:16:41:51] No installed runtime detected
[2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:51:25] Commandline is:
[2012-08-10:16:51:25] No installed runtime detected
[2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:17:19:42] Commandline is:
[2012-08-10:17:19:42] No installed runtime detected
Any help would be appreciated.If i double-click on the Adobe Air download, it's opening up to reveal the Adobe Air. When I open it, after prompting me if i want to open the downloaded program and when I click on the open button, it's saying "This application needs requires a version of Adobe Air which cannot be found." i also tried dragging the icon into the aplications folder. it's not working as yet.
-
I am having a problem installing Adobe Extension Manager 6.0.7 update. Received Error Code: U44M1P7. Help?
Thank you for your assistences.Dreamachiever2 please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve your current difficulties.
-
I'm having problems installing Adobe Photoshop Elements 12.
I'm having problems installing Adobe Photoshop Elements 12.
The problem is right at the end of installation, it (the Install Shield Wizard) says status is registering and then immediately does an action rollback.
The message I get is:
'The wizard was interrupted before Adobe Photoshop Elements 12 could be completely installed. Your system has not been modified. To complete installation at another time, please run the installation again.'
If anyone can offer some help, please, that would be great.
Thanks.
Grant.This discussion has been moved from the Captivate forum to the Photoshop Elements forum.
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