Problem installing Anna on c7 ..help, please

Hello,
Today I receive a message from nokia with the new ANNA ... i tried to install it using the nokia ovi suite....
...first step : backup ...ok...
..but next ...a problem....keep in the middle of the instalation...retry....and finally it returns a error : 12017...
...I look for this error and its description is : Device is not responding...
...now i try to reebot the device..and don't reboot ..don't do anything...
please...any way to reebot? any way to go back to the previous software (backup finished ok at first step)???
Thanks¡¡

The 'byte-range requests' issues applies to the server hosting the episode media files, not the feed. It arises because this is the method used by iPhones - effectively requesting part of the file at a time: not all servers can accept this.
Your only options are either to speak to the people running your server and ask them to implement it, or to host the media files on another server having checked beforehand that it will accept byte-range requests.

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Message was edited by: idbejess
Message was edited by: idbejess

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