Problem installing creative cloud with cookies?

Hi, I am currently trying to download a trail for Adobe Illustrator to see if it is compatible for my needs. I've tried to download the creative cloud but I keep getting a pop up notification that says "Error starting Creative Cloud cookies dir: cannot make folder / cookies: Permission denied (error 13)"
I'm not exactly sure what this means, I've tried enabling and disabling my cookies on my browser and it still comes up.

Code 13 https://forums.adobe.com/thread/1575849

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