Problem installing Creative Mediasource, please hel

I have a Zen micro but have lost the installationcd, so instead I tried downloading the programs off of the site, the problem is, when i try to install it I get an error message saying: Setup is unable to detect a supported product on your system. Click the retry button to re-detect your device and continue the installation.Click the cancel button to go back to your windows desktop. This happens regardless of if I have the zen plugged into the computer or not....What is the problem? Does anyone have a solution for me please?I should add that I use Windows Vista....

missgreeneyes wrote:
Yes, it recognizes it on both lapto
ps.
.. Im not sure what firmware I have, how can I find out?
To check your Zen Micro's firmware version number:
. Turn on Zen Micro.
2. From the main menu, select System -> Information.
The firmware version number is indicated under Version
Vista requires the PlaysForSure firmware: Creative Zen Micro PlaysForSure Firmware update 2.2.02 (2.32 MB)
I don't use Vista, but I believe that you need to install firmware version 2.2.02 on a computer running XP first and once it's installed on your Zen Micro, it should be recognized by Vista.

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Gabrielle33 wrote:
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