Problem installing CS4 update

I've been emailing back and forth with Adobe support but no solution to this yet.
I don't think the person I'm speaking with quite understands my problem (!)
After not being able to install the CS4 updates, I uninstalled all my adobe programs, and searched thru registry to remove any adobe refererences
I can install the CS4 programs (I have the Production Premiere package), but my monitor card says I need to update to the latest version of CS4 premierePro 4.0.1 (If I'm not mistaken)
I downloaded the update zip file on my "internet computer", transfered it to my "editing computer" via a memory stick. When I open the zip file, I see a setup.exe file, which I would think should get things going. But it freezes (this program has stopped responding).
anyone else have this problem??? am I going about the installation wrong? do I need some kind of Updater Program (which I've read on here may also be causing some problems)
any help is appreciated.
I'm using a Dell winXP SP3 with plenty of Ram, speed and hard dirve space.

That was it! when I first transfered the zip files, a folder with the same name as the zip file was created - full of files, and I assumed everything had been extracted correctly.
I can't begin to tell you how much I appreciate your taking the time to give me that suggestion!
When you get to the pearly gates, they're going to wave you right thru!
Best wishes,
Bob

Similar Messages

  • I am having a problem installing the updated version 10.3.1.55 on my laptop.

    I am having a problem installing the updated version of Itunes 10.3.1.55 on my laptop which uses Windows XP operating system. I have download the software from Apple's website and have successfully installed it. However, when I launch Itunes I get an error message "Itunes was not installed correctly" "error 7 (windows error 999)". I have uninstalled the software, deleted all associated files, and reinstalled the software, but I am still having the same problem. I did not have any issues with the older version of Itunes. Does any one have a work around for this problem, or how can I download the old version I was using?

    Hi all,
    Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
    I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
    When I compile using "javac" I get an error saying "javac" is not recognised.
    When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
    Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
    I have removed all previous references to java in the registry editor.
    Please help !
    Regards,
    Vipul

  • Dreamweaver keep freezing - I have problem installing the update for Dreamweaver cs5 -

    Dreamweaver keep freezing - I have problem installing the update for Dreamweaver cs5

    That is the perfect system for Dreamweaver.
    The only thing that I can think of is to reinstall Dreamweaver. See Uninstall Creative Suite | CS5, CS5.5

  • There was a problem installing this update. Super-drive

    There was a problem installing this update.
    Quit all applications and re-upgrade. If the problem persists, please contact customer support from Apple.
    How do I upgrade?

    Thank you for the tip. The link you sent me with the optical drive is for my model? Did you installed? We could install the driver as well? If you could ever give me the link to the demonstration of the installation DVD drive was great.
    Thank you very much
    Equipamento:
      Modelo:          MacBook Pro
      Identificador de modelo:          MacBookPro5,1
      Nome do processador:          Intel Core 2 Duo
      Velocidade do processador:          2,4 GHz
      Número de processadores:          1
      Número total de núcleos:          2
      Cache L2:          3 MB
      Memória:          4 GB
      Velocidade do BUS:          1,07 GHz
      Versão da ROM de arranque:          MBP51.007E.B05
      Versão de SMC (sistema):          1.33f8
      Número de série (sistema):          W885143Q1G0
      UUID do hardware:          73DE0D11-002A-508B-8352-7AF4573DB3C7
      Sensor de movimento:
      Região:          Activo(a)

  • HT1338 Hi, i have a small issed ever since i owned this desk top. whenever i do an update it always tels me thatThere was a problem installing this update to your super drive?

    Hi, i have a small issed ever since i owned this desk top. whenever i do an update it always tels me thatThere was a problem installing this update to your super drive?

    Hey bdkj,
    What I meant was I copied back the user/cindy/library/mail folder contents from the laptop backup so as to resurrect my Mail boxes, accounts, emails.
    bdkj I emptied & trashed the caches as you suggested, still no luck.
    I've also noticed as soon as Mail starts to lock up and show declining 30gigs on my drive, I disconnect the internet, quit Mail and my laptop seems to come back to normal. One weird thing...during the Mail glitch when I watch my drive drop from 30gig available to 28 to 25...once Mail is closed and I go on with word processing, browsing, my drive numbers come back up to the 30gigs actually available. Is this weird or what? The entire Mail crap out/quit Mail/drive returns to 30gigs all takes about 2 minutes to transpire. Thank you
    Cindy

  • HT4059 Problems installing ibook update

    I can longer access ibook on my ipad.  I went through the normal process of installing an update in App store, then clicked install and that app jammed. I cant even access ibook anymore. Need advice on how i can fix problem.

    Here's what happened in safe boot mode.
    I click on apple logo > software update > see's that Super Drive 3.0 is checked > click install
    I wait for the install to go through.
    First pop up says " There was a problem installing this update" Quit all apps before installing bla bla bla... I noticed a sound when this pop up appeared. It's the sound of when you restart the macbok. There is another popup behind this saying that software update has been sucessfully installed.
    So what I did first was click "quit" on the popup saying "There was a problem installing this update".
    then I clicked "ok" where it said that the software installation update was successfully installed.
    I get another pop up which is the Software Update window. I let it look for any updates and it then says that my software is up to date. I noticed that Super Drive 3.0 is listed and cannot be checked [x]. There's a Check mark with a green circle around it.
    I quit the software update window and click on apple logo > software update and let it do its thing. Next thing you know, It says that Super Drive 3.0 needs to be updated. I also checked the SERIAL ATA and still shows rev. CP06.
    I just recently installed this mac os X so there is no "important" data on this laptop. I don't have any money for OS Lion or Mavrick nor meet the system req to run it. 2gb to 4gb is expensive for a ddr2 800 200 pin ram

  • Install CS4 update on a G4 Mac

    Hey everyone,
    The company I work needs to update its Adobe suite to CS4.  Unfortunately, the hardware we are working with is an old 1GHz G4 Power Mac (768 MB of RAM).  Now, we've been making due with the CS4 Indesign trial, so I know at least some of the programs will operate on this computer.  However, when I ran the installer, I ran smack into the blank installer alert!
    After digging down a few pages on Google, I've seen enough success stories to indicate this CAN be done.  However, all the solutions and workarounds I've tried haven't worked.  I've gotten rid of Safari 4 and attempted to install the update in safe mode and still get the empty alert box.  I've run Adobe's clean sweep, and that didn't make a difference either.
    Can anyone think of something I'm missing?
    Thanks,
    Tom

    Hi,
    Was this message (below) for me?  Hope not.
    I may not have mentioned that I have a brand new MacBook Pro. 2 Ghz 
    Intel Core Duo.  Plenty of RAM, Plenty of disk space
    We don't know each other, so judgments are totally unfair on my part.  
    But in the spirit of unfairness, I detect an inclination to defend 
    Adobe's unspeakable indefensible handling of this situation in 
    specific -- and customer service in general.
    Its customer base is riddled with customers who've paid for and 
    received a NONWORKING product.  A defective product. Period.  If this 
    were a prescription drug or a car, the govt would have ordered recalls 
    by now.
    Adobe's labrynthine, convoluted recommended "fixes"  (delete and 
    reinstall all your Adobe products....reinstall your system 
    software .... go stand in the rain and burn incense .... whatever) is 
    like Ford Motor telling the customer:  "Yes, we admit the defect.  
    But, hey, at least we feel bad about it. Why don't you try selling 
    your car and buying a new one."
    Eeegads.
      SOME of the people with the Install/Setup issue (installer freezes 
    at about 90% while checking system profiler) have inadequate hardware. 
    Most have adequate hardware.   I've read the bulletin boards. So has 
    Adobe.  We know it; they know it.  They know it because ALL OF US HAVE 
    SPENT HOURS ON THE PHONE WITH ADOBE ONLY TO CONFIRM THAT (A) OUR 
    HARDWARE IS MORE THAN ADEQUATE AND (B) THEY HAVEN'T A CLUE WHAT WE 
    SHOULD DO.
    This is one the largest software makers in the world.  They have 
    enough programmers and engineers working in their corporate coffee 
    shop to fix this thing.  They produce a NEW installer that is not 
    affected by whatever it is that is affecting the current one. Or a two-
    part installer that first scans and fixes the obstacle, THEN installs 
    InDesign.
    That they have not done this -- more than eight months after being 
    made  aware of the problem -- is not one of this company's finer 
    moments.
    David Chartrand
    journalist
    Kansas City

  • Problem installing CS4 -- Error 1603

    Unable to install CS4. Error 1603: Fatal error during installation.
    Running Windows 7 Pro 64bit (up to date), 4GB ram, plenty of HDD space,etc.
    I’ve tried the following, but still get the same result: Error 1603; Installation failed, one or more components of Adobe Photoshop CS4 failed to install correctly. List of failed installed applications include Photoshop, Bridge, Device Central. I have a legal valid copy of CS4 (confirmed by Adobe).
    Disable startup items and non-Microsoft services
    Fix permissions on the Windows Color Profiles folder
    Remove Google Desktop
    Install the Adobe product into a single-byte folder –n/a
    Clear contents of user and system temp folders
    Verify that the Windows Installer Service is started
    Install to a folder that is not encrypted –never saw this option
    Ran the Adobe Cleaner Tool
    Uninstalled CS4 and Lightroom and any related applications using CCCleaner
    Disabled the firewall and virus software
    Anyone have any suggestions or new ideas. I see a number of people have had this issue, though I’ve been unable to resolve it with the typical solutions others have suggested.  Sorry if I've left something out or posted this in the wrong place -- first time asking a question on a forum.  Thanks

    i have exactly the same problem... but on win 8.1 (64 bit)
    ....not finding any fixes

  • Problems installing CS4 by flash/USB drive

    I purchased the DVD-Roms late last year to install CS4. The programs successfully installed on my laptop, which recently died and is in the shop. But I never was able to install them on the desktop and would like to do so. When I put the DVDs into my DVD reader (which doesn't normally have problems reading things), it grinds away but cannot read the disks. My attempted solution was to copy the programs on a USB drive. In disc 1 I selected "autoplay" and most of the programs are installed but still not useable until I can get the second disc to also install.
    Now I have a message, "Please insert Adobe CS4 Design Premium into drive E:\ to continue installation.
    - If I put the application disc 2 in the drive, it revs but does not actually read the disc.
    - On the USB folder sitting on my desktop for Application 2, my options are:
         -- extensions
         -- payloads
         -- autorun (Which sounds good. But I click on it and it just opens a text editor that says [autorun] icon=cs4_designprem_disc.ico)
         -- cs4_designprem_disc (Opens to show an icon/graphic)
    This is not a space issue because last time, I downloaded the "trial version" of CS4 from the website when it was available and then would manually enter my serial number. I wiped the hard drive. Now customer support says there are no links available online to CS4 since CS5 is soon available.
    Any suggestions on how to get application disc 2 installed too, from the USB drive if possible?

    Download on the iMac OS X Recovery Disk Assistant v1.0 and create a USB recovery disk.
    Use that USB disk to boot your MBP retina.
    Use the Terminal, that you find inside the recovery environment, to perform these commands
    Verifiy that the main internal disk is labelled /dev/disk0
    diskutil list
    this command will completely erase the internal disk. Please change /dev/disk0 if your is different, (it should not).
    diskutil eraseDisk jhfs+ "Macintosh HD" GPT /dev/disk0
    Verify that you just have 3 partition, no more Recovery HD partition
    diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *500.1 GB   disk0
       1:                        EFI                         209.7 MB   disk0s1
       2:                  Apple_HFS Macintosh HD            499.2 GB   disk0s2
    Quit Terminal and proceed with Reinstall Mac OS X
    It'll take a lot of time, depending on the speed of your internet connection.
    Please, do not hesitate to ask if you are in doubt

  • Problem Installing CS4 Design Premium: Student License

    Just picked up my copy, registered my copy/got serial number.
    At first, I was confused as to which disk to enter first, one says Application 2 (says disc 2 when it's in the Mac) and one that says content.
    No installation menu/instructions pop up when either CD is in.
    "Disc 2" has an icon that says Adobe CS4 Premium and on clicking it has two folders, extensions and payloads.
    Am I missing a disk? Perhaps Application 1?
    Also, I had the trial versions of some of the programs, but I got rid of them, so that shouldn't be a problem right?
    My computer store is closed right now or I'd call them. I'm a bit stressed because this is a big investment and it doesn't seem to be working.

    Hi Anabel,
    I just installed Design Standard and had the same question. I think you basically have to locate the installed CS4 programs on your hard drive (usually in the Apps folder). Basically, the "documentation" folder on the Content disc #2 is useless. If you expand the "goodies" folder, you'll see a folder of presets and one of plug-ins. To install them, you'll have to drag and drop the extra ones from the Content disc into the corresponding presets or plug-ins folders within the Photoshop program folder on your hard drive. Be careful--I think a few of the folders within can't just be dragged and dropped, since you'll overwrite a folder of the same name already installed with the original program.
    Hope this makes sense. I think it's stupid that Adobe doesn't at least include a .pdf or .txt file explaining as such on the root level of disc #2, but I guess the figure it's common knowledge. Although, they do put the instructions of how to install for the disc #1, so why wouldn't they do the same thing? They do, however, include a .pdf (OptionalPluginsReadMe.pdf) of how to install those under the plug-ins folder on disc #2.

  • I'm having problems installing OSX update 10.9.2. Twice I have tried to install, and both times I get the message - Update could not be verified. Can anyone advise ?

    I'm having problems installing OS X update 10.9.2. Twice I have tried to install, and both times I get the message - Update could not be verified. Can anyone advise ?

    Are you updating from the App Store when you get that error message?
    If so, thry using the 10.9.2 Combo update -> http://support.apple.com/kb/DL1726.
    Good luck,
    Clinton

  • Problem installing Photoshop update 13.0.1.3

    I tried to install the update with Adobe Updater and it failed with error code U44M1P7.
    I then downloaded the update patcht directly from the site and tried to install. Again error code this time U44M2P7.
    First time ever I experience problem with updating.
    Help

    Jeff also posted this link for trouble shooting Photoshop problems  there is a section that deals update problems.
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshoot ing-steps-to-fix-most-issues.html#TroubleshootUpdates
    Troubleshoot Update Errors
    Many update errors are caused by missing or modified files required by Photoshop, typically by a disk cleanup utility (Ex: CleanMyMac, MacKeeper, etc). Make sure you have the latest updates for your clean-up utilities or discontinue use.
    Explanations of error codes:
    U = Updater.
    44 = Install Update Error
    M1 = Automatic
    M2 = Standalone mode
    P = Patcher
    6 = Done With Errors
    7 = Installation Failed
    ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
    SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again.http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
    ISSUE: The adobe update 13.0.1.2 errors with code U44M1I210.
    SOLUTION: Restart your system, download and install the updates manually. See “Solution 3″ here. http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-up dates-ccm.html
    Note:
    After I installed CS6 on top of itself all the Updates installed without problems. My Plug-ins, Extension and Script tree addition were all still intact and working.

  • Problems installing security update (KB2978128)

    Hi. For the past several days I've been trying to install the aforementioned security update and each time it fails. I've troubleshooted the problem to the best of my ability. Tried uninstalling framework 4.5.1 so I can reinstall it but each time I try
    to either repair or uninstall I get a message saying that it was unable to uninstall due to a fatal error. I get error code 643 when trying to install the update. Please help this is driving me crazy.

    Refer : http://arnavsharma.net/3/post/2014/11/-working-with-failed-or-corrupt-microsoft-net-framework-patches.html
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • Problem Installing Software Updates

    Hi everyone
    I have another question for the sages of this forum... I've had my macbook pro for only a few months now and I've only just got around to installing the various software updates it requires.
    Now, the ones I'm first trying to install are the updates for iTunes and for OS X. The macbook tells me I need to restart in order to install the updates. It then closes down the desktop and a 'Software Update' dialogue box pops up with a progress bar. This box reads: 'Installing 2 Updates' and under the progress bar it says 'Configuring Installation'.
    But the problem is nothing seems to happen. The progress bar fills slightly (maybe a couple of millimetres, or a fraction of an inch for those of you in States) and then doesn't seem to do anything else.
    Is this normal? How long should this process normally take?
    If this isn't normal, what can I do?
    This is the second time I've attempted to install these updates and this has happened both times.

    It should not hang there like that for too long. I've seen some installs (especially OS X updates, e.g. the 10.5.6 update) take 10+ minutes, but there's a fair amount of activity in the install progress window. Normally, Software Update does a good job.
    First off, make sure you are connected to AC power, and if possible, try connecting via Ethernet (assuming you are using Wi-Fi).
    Alternatively, you can apply the update(s) manually. In this case, I expect it's the OS X update causing the hangup - so, you can download and manually install the 10.5.6 combo update:
    http://support.apple.com/downloads/MacOS_X_10-5-6_ComboUpdate

  • I am having problems installing the updates for my Adobe Creative Design Premium Software

    I keep getting a notice that updates are available and when I attempt to install the updates it says that the updates failed

    update manually,
    pre cc updates:  http://www.adobe.com/downloads/updates/
    cc updates:  http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
    cc 2104 updates:  http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

Maybe you are looking for

  • Paging problem with Crystal Report Viewer in VS 2013

    I am attempting to upgrade a VS 2008 project that uses a dozen plus Crystal Reports to display data for our owners. The problem that i am having is with navigating to other pages of any multiple page report using the paging buttons of the Report View

  • Can't login to Azure from Visual Studio when creating new app.

    Hi, I already tried this at two different computers. Install VS 2013 Get VS Update 2 Get VS Web Essentials Get Azure SDK 2.3 Launch VS, Log-in with MSDN acc. File-New Project - ASP.NET Web Application (pick MVC + Web API) Use "Create remote resource

  • Urgent. Unable to set up JSP in Weblogic server

              Hi,           I wish to enable JSPs in the weblogic server. i went thru the bea documentation and           added the following lines in hte weblogic.properties file :           weblogic.httpd.documentRoot=XXX (The root directory for the js

  • Linked Object

    Hai, i can create a linked object & assign through the datasource to salesperson screen but its a problem when the sales person selected through the orrange arrow help Screen but this value should not reflect in my screen when i return to the origina

  • Configuratin-treasure, riskmanage

    Experts:- plz help for me,... if u configuration settings, for the TREASURY, MANAGMENT, AND RISK MANAGEMENT,FUNDS MANAGEMENT, IN related SAP configuration with screen shots, plz will provide that material, I BEG, U,,,,, PLZ (one of the experts,is pro