Problem installing CS6 on windows 7 64 bit

Question

Hi,
Was wondering if anyone might be able to advise.
We`ve had an admin image of CS6 that we've been deploying for quite sometime here now, from the network
Unfortunately I have found very recently that this stopped working.
It seems that the install is falling over installing Flash CS6.
The install log ends with
Calling the custom action code for pre-install for payload {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0
::START TIMER:: [Payload Operation :{4FAB339E-2132-434F-9376-9CD735E4C69C}]
[    2236] Wed May 15 13:57:45 2013  INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Some of the products have installed on the machine, Bridge, Dreamweaver, Fireworks, Illustrator, but Flash and Photohsop are missing.
Any ideas as to what might be going on.
Many Thanks
Mike Beales
Software Services
University of Southampton
England

Answer 1

Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs
You may also try :
> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and Install in the enabled Administrator account and check.