Problem installing Elements 8 on new Acer win8 laptop

I have downloaded my old Elements 8 program from the Wacom partners site to my laptops desktop . I still have my keys to unlock and I understand it should be compatable. I deactivated the program on my win7 desktop machine.
When I try and right click to open or run it from the desktop Icon all I get is a list of apps to run it, non of which will open or run the file -(folder) I cannot even choose run as administartor .
is this a compressed file folder? Do I first need to unzip it ?
David

Jeff,
The file downloads to the desktop titled  adobe- pe8 1.6 GB  with the image of a blank page, no logo or anything else,  ( takes about 8 minutes).It is a file not a folder. and the properties indicate it is indeed 1.6GB
Problem is I cannot go any further to open it, it is not zipped, and there is no choice to 'run' it ,or open an 'executable' to start a setup procedure .Upon double
clicking or right clicking the icon, all I get is "what program do you want to use to open this file" from the computer, and a pop up list many of my loaded programs, non of which a applicable.
According to the Windows compatability site Elements 8 should play nice with Windows 8.
The same thing is happening on my other Win 7 computer so I imagine the whole file is corrupt or not being sent properly by Wacom who still has it on their server in my chosen "bundled software" from when I purchased the Intuos 4 tablet.I might take it up with wacom and see if they might know what's going on.
I have loaded many many programs over the years both as downloads and from CDs, and never experienced a problem like this with any of them.
Thanks, David

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