Problem Installing Flash Player Update

I am trying to update to the latest version of Flash Player. I have version 15.0.0.152, IE 11, Win 7. I double click on the installation file, it says "Retrieving Install", but after about 1 minute I get the following message: "Error has been encountered. Please close this window and try again." I do this, but the same error message keeps showing. Any suggestions on what I can do to update to the latest version?

Please ask your question on a forum for the Flash Player

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After installing Flash player updates, Recently Closed Windows in History menu lost

Hi Friends,
This is just an annoying problem, not really serious, I guess. Whenever I download and install Flash Player updates, History > Recently Closed Tabs, and History > Recently Closed Windows, are wiped out.
This is a problem for me, because when I log on to my computer every morning, I use History > Restore Previous Session, to get back all the tabs I had open the night before. And often also Recently closed Windows, if I had a 2nd and/or 3rd Ff window open last night. After I install Flash Player, the previous session becomes the Adobe update site. I think I can avoid losing the previous session, by making sure I open my previous session before I start the download and installation.
(I don't use fully automatic updates for Flash. I have the system alert me when it's ready, and then the next time I log on to the internet, the download popup window appears. I don't know why it waits until the next time I log on, instead of right after I click ok (and also ok on Spybot S&D and WinPatrol alerts). And I know you can't provide support for that part. But just to let you know all the relevant info :-) .)
So normally, if I've done something to lose my previous session (with all my usual tabs) (usually when I'm in a hurry and don't notice that I've opened Ff without restoring previous session) I can still get that session because it shows up in Recently Closed Windows.
But after I install the Flash update, Recently Closed Windows (and Recently closed Tabs) are both wiped out.
I'm hoping someone can sort this out, and I can just change some setting somewhere, to prevent this. Or maybe like the previous session, and remembering to open it, before I start the dl, it might just be a matter or altering my habits. I can't think of any habit changing that would work though. So that's why I'm asking all you wise Ff users :-) Hopefully it's not a bug?
Thank you very much for any insight, comments or suggestions :-D
All best.

hello, this problem happens since the adobe installer triggers the opening of a browser window once the update is finished, which then overwrites the last session...
you could try if adding ''SilentAutoUpdateEnable=1'' to the adobe mms.cfg configuration file addresses that issue, as described here: http://helpx.adobe.com/flash-player/kb/administration-configure-auto-update-notification.html

Problems installing flash player. Learner

I am experienceing problems installing flash player. I go to the adobe website and install the program and I am told it has been successfully installed. No flash player icon apppears on my desktop. When I press the windows start icon and click on "all programs" there is no evidence of the flash player. However when I click on" my computer" icon and go into uninstall/change the flash player program is there.I have spent quite some time installing, uninstalling and installing again without success
I am using windows Vista. I am also using Kaspsersky Internet security. It is a private computetr so I do not think I need administrators permission. I have tried installing flash player using both interner explorer and Mozilla firefox.Please can anyone help. Many thanks.

Shane, since you must be having problems getting a thread started, I'll just go ahead and try to help you here.
Use IE and go to Help and click on About Internet Explorer. It should tell you sp1 or sp2.
Also using IE, go to Tools, click on Manage add ons and look in all add ons for Shockwave Flash Object. Let me know if it is Enabled and if it is version 10.0.45.2 or says Flash10e.ocx.
Then switch over to FF (Firefox) and find the plug-in SWF version 10.0.45.2 and make sure it is listed and Enabled.
Post this info back to me.
Thanks,
eidnolb

Problem instaling flash player plz help

I am having problems instaling flash player 10, i am using windows 7 and when i try to dowmload it there is a window that comes up saying that it did not pass the integrity check can anyone advise me on what the problem is?

Try downloading the offline installer(s):
for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe (save to disk);
for all other browsers http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe (save to disk);
close all browser windows, then run the downloaded installer(s).

Problem installing flash player with I.E

Whilst surfing around the internet this morning I vaguely remember getting a message about needing an adobe flash player update shortly followed by my browser crashing. I didn't think much more of it but from this afternoon onwards I discovered that almost every website i visited would throw up a "This website wants to run the Following add-on: 'Adobe Flash Player' from 'Adobe System Incorporation'. If you trust the website and the following add-on and want to allow it to run, Click Here..." message at the top of the page.
I tried resetting Internet Explorer 8's security settings to default (i think they were default anyway) but this made no difference. I went to the adobe website to attempt to install the latest flash player but every time i went to the installation page it would refresh itself after about 5 seconds with a "This tab has been recovered. A problem with this web page caused Internet Explorer to close and reopen the tab" message at the top of the page. The page would then refresh again, this time ending up with a "We were unable to return you to adobe.com. Internet Explorer has stopped trying to restore this website." error page.
In an effort to resolve these problems I uninstalled adobe flash player using the adobe uninstaller (http://kb2.adobe.com/cps/141/tn_14157.html), rebooted my computer and attempted to install the flash player again. Once again I couldn't install it with my attempts again ending up at the "We were unable to return you to adobe.com. Internet Explorer has stopped trying to restore this website." error page.
I just tried downloading the Firefox browser and have had no problem installing and using the adobe flash player so I am guessing the problem is some sort of issue between adobe and internet explorer- any solutions?
Thanks :-)

Hi, You didn't say what version of IE you are using, but most likely IE7 or IE8. It's some option in the browser I'm sure.
Since you ran the Uninstaller, and it Uninstalls all Flash Player from All browsers, try this Adobe Installer that you will download and SAVE to your Desktop. Then close all browsers, keep your Security setting on Medium for the Internet Zone, be sure to use the Administrator account(only one that has permission). Check your system tray (area by the clock) and disable any application that uses Flash, as Messenger services.
Run the Installer from your Desktop and when it is finished, be sure to Reboot(restart) your computer.
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
Then test here:
http://kb2.adobe.com/cps/155/tn_15507.html
Check your websites to see if they are working properly.
Thanks,
eidnolb

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I tried to help my mom update her flash player. She was running flash version 14.0.0.145 and having problems with it. I was checking things for her when I saw there was a newer version, 14.0.0.177, so I downloaded it. For Chrome you have to enable it in the plugins page, but the only version showing up was the old one. As far as I know, that is how it is installed. She has a windows computer with os windows 7. Is there something I am missing here, or something I should try that could help her get the newest version of flash running? Thanks!

Hello,
The Flash Player version integrated in Chrome is updated by Google, not Adobe. For this Flash Player release, it appears Google released Flash Player via a Chrome update (versus a components update, which they sometimes do), as per this page Chrome Releases: Stable Channel Update, which indicates 36.0.1985.143 as the version that contains the Flash Player update. You can navigate to chrome://chrome to trigger the update (or Tools > About Google Chrome which goes to the same page).
Maria

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running XP SP3, Internet explorer,
adobes website says"You have version 11.6.602.171 installed"
flash player says "active x version 11.602.180, plugin version not installed"

Please try installing from the appropriate "stand alone" Windows installers located here:
Installation Problems - Flash Player - Windows

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I am trying to install a flash player update on Mac - right now the one site I'm trying to use says flash is out of date. Will not accept my adobe password, reset it through the adobe site and still will not work. Tried Chat help and agent said to reset password through the Apple screen. When I try that it asks for apple id and password but there is only a place for the password. Any suggestions.

Hi,
This is the OS (Apple) prompting for the password, not Flash Player, therefore, the password is your Apple password, not Adobe ID password. Please see What userid & password do I need to install Flash Player?
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hi,
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wuddih

Hi w, well that does happen when trying to install an older version. Glad you found the solution.
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Hello,
Welcome to Adobe Forums.
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I am trying to install the flash player update for Mac v10.6.8, when i click install now nothing happens. Am I missing something?

shimmy wrote:
I am trying to install the flash player update for Mac v10.6.8, when i click install now nothing happens. Am I missing something?
Probably...
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Check
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

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I am running OS X, and I just installed flash player 9. I am
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