Problem installing Illustrator CS4

Please help -- I'm trying to reinstall my Illustrator CS4 after changing computers...and it won't allow me to install.

You need to provide proper system info. nobody can help you without it.
Mylenium

Similar Messages

Problems installing Illustrator

Hi! I am having problems installing Illustrator CS4 from CD onto computer with Windows 8. I keep getting an error message telling me to shut down Bridges before installation can continue. I've gone to my Control Panel and Adobe Bridges is not even listed there. So how can I shut it down to install AI?

You probably want to open the Task Manager to shut it down (Ctrl-Alt-Delete -> Task Manager).
Closing Programs Interfering with Installation
PC - Task Manager: (CTRL-ALT-Delete) http://support.microsoft.com/kb/323527

Problems installing Illustrator CC (2014) and InDesign CC (2014) on OS X Yosemite

I'm currently having problems installing Illustrator CC (2014) and InDesign CC (2014) on OS X Yosemite. Both applications fail with the message "Installation Failed: The download appears corrupted. Please try again after a few minutes.(-60)".
I've tried uninstalling Illustrator CC and InDesign CC and then reinstalling, but still get the same error message. Other applications in Creative Cloud all install without issues.
Has anyone else experienced this issue and resolved it please?

Sorry for the slow response. My Mac wouldn't boot following a failed Yosemite update. I've since reinstalled Yosemite but the exact same problem persists. My Mac is standalone and not on a managed network.
Thank you for the troubleshooting link. I've tried the recommended fix for the -60 error but it doesn't appear to be possible to download the trial version of Illustrator or InDesign for CC editions. They just trigger the Creative Cloud installer and shortly after the -60 error again.
The problem is still specific to Illustrator and InDesign and I've tried uninstalling all Creative Cloud applications and reinstalling. Every reinstalls except InDesign and Illustrator.

Problem installing illustrator cs5 trial

I have downloaded the trial cs5 but when i try to install it i get the following error message. I use vista.
"a problem occurred while ex
tracting some files, please check available space
on computer and the write priveledges on the desination folder"
any help greatly appreciated!

Problem solved - SIMPLE and QUICK solution
I too had similar problems installing Illustrator CS5. It just wouldn't complete the installation. Everything else in the CS5 collection installed fine. I looked around on the internet. Assuming that most people's installation problems originate from the same cause—registry errors, then scanning the registry for errors and correcting them first before rerunning the install should solve the problem. Which is exactly what I did and it worked like a charm.
Once you figure out what the problem is, how to fix it and get the right tools, the rest is easy. This is what I did. It took only a matter of minutes:
I use CCleaner (stands for Crap Cleaner, it's top-notch freeware I've been using for years, I can't recommend it highly enough!) to run a registry scan first. Sure enough, it identified at least one error with Illustrator. I scanned and fixed the errors in a couple of mouse clicks, took seconds.
I then run the CS5 installer again for Illustrator. Miraculously, it installed without a hitch!
You can download CCleaner here: http://www.piriform.com/ccleaner/download (The download link is in the top right corner of the page).
Hope this will help you too.
As a bonus, you will find that CCleaner can do a lot of wonderful maintenance stuff for your PC!

Install Illustrator CS4 on Mac OS X

Is it possible to install Illustrator CS4 on a MAC OS X Version 10.4.11
on a: Dual 1Ghz PowerPC G4 with 1 GB RAM
Currently I have installed the Adobe Creative Suite 3.
Thanks.

Yes, according to Adobe's system requirements:
http://www.adobe.com/products/illustrator/systemreqs/?promoid=DRHWY

Problem installing Illustrator CS5.5. because of resolution.

I have a problem installing Illustrator CS5.5. on a laptop with an Intel HD4400. The error message is that the resolution is too low, despite the fact that the resolution is 3200x1800. What to do?

if windows, try compatibility mode. System requirements | Illustrator

Need to install illustrator cs4

need to install illustrator cs4 on new computer.
Purchased in 2009.
Tried before with cd, would not accept serial at the time
now, need to download it, can not find it, is not in adobe download assistant...
will then try again

Direct Download Links for Adobe Software
Mylenium

Error 2 installing Illustrator CS4 from Web Premium

I've just spent a couple of hours trying to get Adobe Creative Suite 4 Web Premium completely installed on my work PC (the University of St Andrews, UK) using the volume licence key but I get an error when installing it. It says "Done, with errors". When I click on "More Information" I get a message saying:
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2.
and sure enough, everything works apart from Illustrator CS4. I read elsewhere on the forums (http://forums.adobe.com/message/2415634#2415634) about a solution, but I didn't fully understand the steps required.
I'm using an absolutely clean installation of Windows 7 Professional 64-bit (just has Windows 7, Office 2007 Professional and now Adobe CS4 Web Premium. It's installed with English (United Kingdom) region settings.
When I run the Adobe Support Advisor it says:
Issue no: id18308
Error UninstallColorProfilesRollback occurs preventing the installer from updating existing color profiles when installing the Adobe Creative Suite 4 product
Click here to read the Knowledge Base article
System Information :
Operating System = Windows 7 Professional
Locale = en
I followed the advice there, but the registry information didn't exist ("Right-click PDF Admin Settings and choose Permissions.") so I couldn't pursue that route.
When I tried to reinstall Illustrator CS4 it said that it was using "English (International)". It still doesn't work.
Any advice would be gratefully received. Or how can I contact Adobe about this directly?
Thanks
Gareth

Hi Scott.
It was not that I was unwilling to Archive and Install... I didn't catch that in your initial response and that's why I called Apple... because I did understand that the user account was corrupt. Apparently Apple is not aware of the Archive and Install fix either because that was not recommended. I am sure if it was a common fix, they would have told me about it. So, now that you have further explained how Archive and Install work, I am sure that information will be very helpful to someone else with the exact same problem. This problem, for your information, is not uncommon as I found the question many times in my quest to get an answer... so there is indeed an issue that needs to be resolved. Installing this software should have been just as easy as it was to install all the other software on my computer.
I know someone will find your response, in its entirety, very helpful. Again, thank you for your time.
Take care,

Problem reinstalling Illustrator CS4 on Mac Intel

I had Illustrator CS4 installed in my Mac Mini Intel OS 10.6.8 and it worked fine, but I had to reinstall it and now I cannot print from Illustrator, it freezes Illustrator.
I already uninstalled using the Uninstaller and reinstalled it three times and the same problem remains.
If I open the Illustrator file in Photoshop CS4 I can print with no problem.
Any help is welcome .
Thanks

Illustrator acesses different parts of the .ppd so possibly could be part of the problem. Look at your print settings, try bitmapping everything, by sliding raster balance to rasters. Will say custom after you click ok, not medium resolution. Then check the Graphics tab above advanced and what postcritpt level you have set.
Is your iMac that works using the same exact .ppd?

Problem installing dw cs4 on mac osx 10.5.7

Hi,
I am encountering a weird problem when trying to install dw cs4 on my macbook which runs osx 10.5.7. My user account has admin privilliges, yet when running the setup / installation file either from the disk or by downloading the trial - 2 dreamweaver icons appear in my dock, bounce up and down for a few seconds then disappear.
Are there any known issues installing dw cs4 on 10.5.7?
I have done an OS update to ensure im running the latest version.
I tried installing DW on another laptop running 10.4.11 which worked seamlessly.
Thanks in advance for any help you can give

Dragging Adobe files to the Trash on a Mac is the surest way to installation nightmare. Adobe products need to be properly uninstalled using the Adobe installer. You will need to clean up your system using the CS4 Clean script from http://www.adobe.com/support/contact/cs4clean.html.

Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Problems installing Illustrator and Indesign from CS3 suite

I am trying to install Illustrator and Indesign from CS3 suite. Previously I had been running a trial version on my Mac, and now am trying to install the suite from the original install discs. I have gone through the process of uninstalling all of the Adobe programs and then reinstalling. When the install disc loads up and I get to the point where it lists the programs to install, in the top box Illustrator and Indesign are listed as already being installed and have no option to install them. When I search my computer there are no Illustrator or Indesign applications. I am able to reinstall the rest of the suite and it seems to work fine but can't seem to figure out what step I'm missing as far as reinstalling Illustrator and Indesign are concerned.

I haven't tried doing it on Vista but I would recommend looking for
Adobe clean up programs. The problem I had was that the computer had
a trial version and then I tried to install the full version and it
wouldn't let me install illustrator because there were some random
illustrator files that conflicted with the installation process. I
ran clean up program and it removed all adobe files. Then I
reinstalled photoshop. Before you start running clean up programs
make sure you back everything up. Good luck

Problems installing Illustrator CS6 on OSX 10.8

Every time I try to install Illustrator CS6 on my Early 2009 17" MacBook Pro, the installation gets to around 85% or so and then jumps straight to 99% and then fails. I've noticed that the disk image is diappearing form my desktop and then failing. Photoshop, InDesign, etc. are all installing without problems. This is the error message I'm getting:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF006, DF016 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {148542D8-49CA-482A-A334-1D54C5A9D53B} Adobe XMP Panels 4.0.0.0 -----------
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, Please rename or delete and retry(Seq 577)
ERROR: DF016: Unable to create directory "/Library/Application Support/Macromedia/FlashPlayerTrust" with mode 775(Seq 577)
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, cannot create path "/Library/Application Support/Macromedia/FlashPlayerTrust",Please rename/delete "/Library/Application Support/Macromedia" and retry(Seq 577)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 577)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, Please rename or delete and retry(Seq 8652)
ERROR: DF016: Unable to create directory "/Library/Application Support/Macromedia/FlashPlayerTrust" with mode 775(Seq 8652)
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, cannot create path "/Library/Application Support/Macromedia/FlashPlayerTrust",Please rename/delete "/Library/Application Support/Macromedia" and retry(Seq 8652)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 8652)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

Try http://forums.adobe.com/message/4574952

Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.

Got a new PC last week. Trying to reinstall Adobe Illustrator CS4. Put in disc... typed in the serial number as requested, but it is not recognized. Would appreciate any help.
Thanks.

Hi,
Looks like that the version of CS4 which we are installing is an upgrade, If yes you what is the previous qualifying version.
Find the right product and enter the serial number in front of that and bingo it will start working!
Hope it Helps
Thanks

Problems installing Illustrator CS2

HI
The problem I have is that when I try installing Illustrator CS2 it just will not install. The installer goes through the install and it looks to be installing the program.
When I check the program list everything is there except iIlustrator. I dont receive any errors regarding a problem it just goes through the install and updates then finishes as though it has been installed.
I have even looked in the programs list on the C drive (c:\Programe files\Adobe) and it isnt there.
I watched this folder on install and it creates the Illustrator file but when the install has finished the file just vanishes???
Can anybody Help me on this one please.

Indeed weird. Unfortunately for CS2 no clean scripts exist, so you will have to try that manually. What I would do is to, try and move the installer database and the installer session folders (C:\Program Files\Common Files\Adobe\Installers, C:\Program Files\Common Files\Adobe\caps) out of the way, so the installer thinks nothing is installed yet. You may also need to download the Microsoft Installer Database Cleanup Utility and remove any instances of Adobe Setup 2.0 as well as other references to Adobe. Be extremely careful, though. For CS2, deleting some of those keys will create a royal mess and render your functioning installs useless, because it is tied in with the licensing and activation. So take it one step at a time. Short of that I have no clue, but you could check the installer logs (C:Program Files\Common Files\Adobe\Installers) or provide them here for inspection.
Mylenium

Problem installing Illustrator CS4

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