Problem installing itunes 11.1.5 on windows 7 after removing 11.1.4
Hi,
I already had itunes 11.1.4 on my pc (64 bits), but I couldn't update and I need an update for my new Iphone. As support of Apple suggests, I removed itunes. But after downloading the newest version, I cannot install. The error is not enough disk space, but there is. So I don't understand.
I removed all files from program files, I do see some files in programdata, but I am not sure if I should delete those too. Apple support doesn't mention that.
I already emptied temp several times and turned Norton off.
What else can I do to make this work?
Thanks in advance!
mariël
Hi Mariel204!
Try using the following article to help you troubleshoot this issue with your ability to install iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
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Problem installing Itunes regardless of version on Windows 7 Dell Lattitude E6540
Each time i uninstall and reinstall completely (all components) i get the box showing that a problem has occurred and it shuts down Itunes before getting fully launched. The windows event viewer shows the following data:
Faulting application name: iTunes.exe, version: 11.1.3.8, time stamp: 0x5274a87d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
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This is way out of my understanding at this point so any help would be appreciated!!!Hi Mariel204!
Try using the following article to help you troubleshoot this issue with your ability to install iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Hello,
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After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes installation issues:
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Today I fixed the problem by:
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Apple Application Support
Apple Software Update
Bonjour
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