Problem installing on Windows Vista?

I have the package for adobe photoshop elements 9 and premier pro 9 and can't get photoshop to install. When I place the disc in my computer auto start comes up with options for viewing pictures in different programs but there isn't anything saying "install" or "run" the software. I then went into explorer to view the folders in the disc but i still can't get the installation process to start. Does it matter that I installed premier before photoshop? I don't think It''s a space issue because I should have enough. Help would be much appreciated thanks.

Sorry for the late reply, and thank you for posting your advice so quickly. However, I tried looking for "setup.exe" or something similar but can't seem to find one at all, and I searched through all the folders. Is it possible there is something wrong with the disc? Or should I download a trial version online and use the code on the back of my package to access the full product instead?
Date: Tue, 4 Jan 2011 03:30:12 -0700
From: [email protected]
To: [email protected]
Subject: Problem installing on Windows Vista?
Try looking inside the "Adobe Photoshop Elements 9" folder and double click on Setup.exe to launch the install.
Regards,
Ankush
>

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Logfile:            C:\Windows\SAPsetup.log
   Started logging:    Fri Feb 01 11:00:46 2008
   Operating system:   os type unknown(Version 6.0 Build# 6000)
   Browser version:    Internet Explorer 6.00
   Executing user:     Administrator (is local admin)
   Workstation name:   VISTA1
   Windows directory: C:\Windows
   Temp directory:     C:\Users\ADMINI~1\AppData\Local\Temp
   Commandline:        "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SAPsetup.exe" /product:"SPrint" /noRestart /noPSI
   Executable:         C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SAPsetup (PID 3412)
   Physical memory:    416 MB of 895 MB free
   System libraries information
        atl.dll:       3.5.2284.0
   comctl32.dll:       6.10.6000.16386
      mfc42.dll:       6.6.8063.0
     msvcrt.dll:       7.0.6000.16386
   oleaut32.dll:       6.0.6000.16386
    shell32.dll:       6.0.6000.16386
    shlwapi.dll:       6.0.6000.16386
   SAP Setup libraries information
   sapfeisv.dll:       7.2.24.222
   sapfeiut.dll:       7.2.24.222
   sapfeiui.dll:       7.2.24.222
   sapfeikr.dll:       7.2.24.222
   sapfeilg.dll:       7.2.24.222
   sapfeish.dll:       7.2.24.222
11:00:46 SapFeiUt 3   Utilities Library initialized (ANSI Release build)
11:00:46 SapFeiUi 3   User Interface Library initialized (ANSI Release build)
11:00:46 SapFeiUt 3   IPC(Source)   : waiting 0 ms for listener to become alive...
11:00:46 SapFeiUt 3   IPC(Source)   : timeout
11:00:46 SapSetup 1   Set server path for this session to C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp
11:00:46 SapFeiUt 1   initializing configuration managment
11:00:46 SapFeiUt 1   config information is uptodate
11:00:46 SapFeiSv 3   Automation server initialized (ANSI Release build)
11:00:46 SapFeiSh 3   Scripting Host initialized (ANSI Release build)
11:00:46 SapSetup 1   COMPRESSION: TEMP exceeds length limits, SapSetup will use C:\Windows\TEMP\sap249
11:00:46 SapFeiSh 1   Trying to load 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll'...
11:00:46 SapFeiSh 1   "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll" successfully loaded.
11:00:46 SapFeiUt 3   Security : no previous CRC32 checksum available for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapsetup.xsc'
11:00:46 SapFeiUt 3   Security : 'C:\Windows\SAPwksta\sapwksta.xml' is original (CRC32 0x8bf8e2de)
11:00:46 SapFeiSv 1   Opening XML document 'C:\Windows\SAPwksta\sapwksta.xml' (SAP liteXML Parser)
11:00:47 SapFeiSv 1   Security : switching to user context...
11:00:47 SapFeiSv 3   Security : no elevated privileges requested
11:00:47 SapFeiSv 3   Environment : user name 'Administrator'
11:00:47 SapFeiSv 3   Environment : user profile folder 'C:\Users\Administrator'
11:00:47 SapFeiSv 3   Environment : temporary files folder 'C:\Users\Administrator\AppData\Local\Temp'
11:00:47 SapFeiSv 3   Environment : Application Data folder will be 'C:\Users\Administrator\AppData\Roaming'
11:00:47 SapFeiSv 1   Security : context switching succeeded
11:00:47 SapFeiSv 1   Security : switching back to administrative context...
11:00:47 SapFeiSv 3   Environment : user name 'Administrator'
11:00:47 SapFeiSv 3   Environment : user profile folder 'C:\Users\Administrator'
11:00:47 SapFeiSv 3   Environment : temporary files folder 'C:\Users\Administrator\AppData\Local\Temp'
11:00:47 SapFeiSv 3   Environment : Application Data folder will be 'C:\Users\Administrator\AppData\Roaming'
11:00:47 SapFeiSv 1   Security : context switching succeeded
11:00:47 SapFeiSv 1   Using 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp' as installation source
11:00:47 SapFeiSv 1
11:00:47 SapFeiSv 1   Script: ~~~~~~~~~~~~~~~~ [Start:] Version 2007.02.06 ~~~~~~~~~~~~~~~~~~
11:00:47 SapFeiSv 1
11:00:47 SapFeiSv 1   Loading main setup database for this product.
11:00:47 SapFeiSv 3   Shell : file 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xml' exists
11:00:47 SapFeiSv 3   Loading database 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintSetup.xml'
11:00:47 SapFeiUt 3   Security : no previous CRC32 checksum available for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintSetup.xml'
11:00:47 SapFeiSv 1   Opening XML document 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintSetup.xml' (SAP liteXML Parser)
11:00:47 SapFeiSv 3   0.000 sec elapsed
11:00:47 SapFeiSv 3   Loading database 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\locale.xml'
11:00:47 SapFeiUt 3   Security : no previous CRC32 checksum available for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\locale.xml'
11:00:47 SapFeiSv 1   Opening XML document 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\locale.xml' (SAP liteXML Parser)
11:00:47 SapFeiSv 3   0.000 sec elapsed
11:00:47 SapFeiSv 3   Shell : file 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintlocale.xml' exists
11:00:47 SapFeiSv 3   Loading database 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintLocale.xml'
11:00:47 SapFeiUt 3   Security : no previous CRC32 checksum available for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintLocale.xml'
11:00:47 SapFeiSv 1   Opening XML document 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintLocale.xml' (SAP liteXML Parser)
11:00:47 SapFeiSv 3   0.000 sec elapsed
11:00:47 SapFeiSv 1
11:00:47 SapFeiSv 1   Script : Checking product-specific installation pre-requisites by calling "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xsc"
11:00:47 SapFeiSh 1   Trying to load 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll'...
11:00:47 SapFeiSh 1   "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll" successfully loaded.
11:00:47 SapFeiUt 3   Security : no previous CRC32 checksum available for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xsc'
11:00:47 SapFeiSv 1   Script : Product script with implemented function is available.
11:00:47 SapFeiSv 1   Script : Installation pre-requisites are fulfilled.
11:00:47 SapFeiSv 1   Script : ReleaseScriptlet( )
11:00:47 SapFeiSv 1   Script : InitVarAtdDestDir()
11:00:47 SapFeiSv 1   Script : Component not found on the source: g_GuidATD = "{CA7ADA0C-797F-4d24-905F-312461BAAF63}"
11:00:47 SapFeiSv 1   Script : We might be installing a local patch. Search in the registry.
11:00:47 SapFeiSv 3   Shell : registry key 'HKLM\SOFTWARE\SAP\SAP Shared\ATD' doesn't exist
11:00:47 SapFeiSv 1   Script : Switching off Splash...
11:00:47 SapFeiSv 1
11:00:47 SapFeiSv 1   Script : Checking Command Line Options
11:00:47 SapFeiSv 1   Script : Take-Off: Setup Wizard
11:00:47 SapFeiSv 1   DoSetupWizard()...
11:00:47 SapFeiSv 1   Script: Counting selectable components...
11:00:47 SapFeiSv 1   "SAP GUI Print Service"
11:00:47 SapFeiSv 1   Number of selectable components is only 1
11:00:47 SapFeiSv 1   "SAP GUI Print Service" Set selected state: 2
11:00:47 SapFeiUi 3   Wizard : showing page 'SAP GUI Print Service Setup Wizard - [Step 1 of 2]'
11:00:48 SapFeiUi 3   Wizard : user selected 'Next'
11:00:48 SapFeiUi 3   Wizard : showing page 'SAP GUI Print Service Setup Wizard - [Step 2 of 2]'
11:00:51 SapFeiUi 3   Wizard : user selected 'Finish'
11:00:51 SapFeiSv 1   Script: Try to call function ShowInputDialogs() in product-script C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xsc
11:00:51 SapFeiSh 1   Trying to load 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll'...
11:00:51 SapFeiSh 1   "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll" successfully loaded.
11:00:51 SapFeiUt 3   Security : failed to calculate CRC32 checksum for 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xsc'
11:00:51 SapFeiSh 1W Failed to open script file 'C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SPrintsetup.xsc': The system cannot find the file specified.   Error code 0x2 (2)
11:00:51 SapFeiSh 1W Failed to retrieve scripting dispatch interface: No message text available. Error code 0xffff (65535)
11:00:51 SapFeiSv 1   Script : There is either no product-script or no function in the product-script.
11:00:51 SapFeiSv 1   Script : ReleaseScriptlet( )
11:00:51 SapFeiSv 1   Script : Checking for obsolete and removable components in product "SPrint"
11:00:51 SapFeiUi 3   Wizard : showing page 'SAP GUI Print Service Setup Wizard'
11:00:51 SapFeiSv 1   Cancel returned 0
11:00:58 SapFeiSv 3   System Restore : started restore point for 'SAP GUI Print Service'
11:00:58 SapFeiSv 3   Shell : registry key 'HKLM\Software\SAP\SAPSetup\UninstallStatusCache' doesn't exist
11:00:58 SapFeiSv 1   Cancel returned 0
11:01:05 SapFeiSv 1   Component 'SAP GUI Print Service' not installed, starting installation.
11:01:05 SapFeiSv 2   Resolving 5 requirements of component 'SAP GUI Print Service'
11:01:05 SapFeiSv 1   Component '$SPrint Setup Files' not installed, starting installation.
11:01:05 SapFeiSv 2   Workstation database : added global variable 'SAPDestDir', value 'C:\Program Files (x86)\SAP\SAPSprint' (Product 'SPrint')
11:01:05 SapFeiSv 1   Compression: CabFilesSrcDir not defined in Xml
11:01:05 SapFeiSv 1E Failed to load "sapfeikr.dll", Error 0x7e (126)
11:01:05 SapFeiSv 1E Failed to load "C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeikr.dll", Error 0x7e (126)
================================ UNHANDLED EXCEPTION ================================
Exception:
   ACCESS_VIOLATION (C0000005)
Fault address:
   02CEE869 01:0001D869 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
Registers:
   Instruction pointer (CS:EIP): 0023:02CEE869
   Stack pointer (SS:ESP):       002B:0017D914 EBP:0017E0C4
   EAX: 00000000
   EBX: 77203DAB
   ECX: 00000000
   EDX: 0017E060
   ESI: 0017E2A0
   EDI: 0000FFFF
   DS:002B ES:002B FS:0053 GS:002B Flags:00010202
Symbol path:
   C:\Users\ADMINI1\AppData\Local\Temp\sap2480.tmp\setup;C:\Users\ADMINI1\AppData\Local\Temp\sap2480.tmp\setup\pdbs;%_NT_SYMBOL_PATH%;%_NT_ALTERNATE_SYMBOL_PATH%
Call stack:
   Address   Frame
   02CEE869 0017E0C4     0001:0001D869 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
                       Param 0:   0x02EF5C38
                       02ef5c38   20 07 d2 02 04 00 00 00 fc 5d 91 03 24 83 91 03   . u00D2 ...u00FC] $
                       02ef5c48   9c 95 90 03 14 61 91 03 cc c6 95 03 04 1d 90 03   a u00CCu00C6
                       Param 1:   0x0000FFFF
                       Param 2:   0x0017E2A0
                       0017e2a0   02 00 00 00 dc 12 95 03 00 00 fd 7e 50 56 dc 02    ...u00DC ..u00FD~PVu00DC
                       0017e2b0   03 00 00 00 00 00 00 00 2c 54 5a 00 e4 3c 94 03    .......,TZ.u00E4<
                       Param 3:   0x00000000
   02CF0457 0017E314     0001:0001F457 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
                       Param 0:   0x00000000
                       Param 1:   0x02EF5C38
                       02ef5c38   20 07 d2 02 04 00 00 00 fc 5d 91 03 24 83 91 03   . u00D2 ...u00FC] $
                       02ef5c48   9c 95 90 03 14 61 91 03 cc c6 95 03 04 1d 90 03   a u00CCu00C6
                       Param 2:   0x0000FFFF
                       Param 3:   0x00000000
   02CEC7E5 0017E330     0001:0001B7E5 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
   02CF757C 0017E430     0001:0002657C C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
   02CF6FEB 0017E540     0001:00025FEB C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
   77204C85 0017E578 DispCallFunc+A6
   77204E86 0017E608 DispCallFunc+2A7
   02CE4502 0017E630     0001:00013502 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll
   6B602859 0017E8B4     0001:00001859 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll
   6B60380C 00CB0000 DllCanUnloadNow+5A9
   010011E5 00CB0004     0000:00000000
   FFEEFFEE 010011E5     0000:00000000
   6DC2F302 010011E9     0000:00000000
   F4020297 010011ED     0000:00000000
   02976EC2 010011F1     0000:00000000
   6FC2F502 010011F5     0000:00000000
   F6020297 010011F9     0000:00000000
   029770C2 010011FD     0000:00000000
   71C2F702 01001201     0000:00000000
   7A020297 01001205     0000:00000000
   02977231 01001209     0000:00000000
   73317B06 0100120D     0000:00000000
   7C060297 01001211     0000:00000000
   02977431 01001215     0000:00000000
   77317D06 01001219 TowerExplode+9A14
   B6060297 77317D06     0000:00000000
   7D831574 77317D0A     0000:00000000
   0F7500F4 77317D0E     0000:00000000
   890C458B 77317D12     0000:00000000
Modules:
   Base      Upper
   00400000- 00424000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\SAPsetup.exe (7.2.24.222)
   77740000- 77890000 C:\Windows\SysWOW64\ntdll.dll                                    (6.0.6000.16386)
   76AD0000- 76BE0000 C:\Windows\syswow64\kernel32.dll                                 (6.0.6000.16386)
   10000000- 10069000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeiut.dll (7.2.24.222)
   770E0000- 77135000 C:\Windows\syswow64\SHLWAPI.dll                                  (6.0.6000.16386)
   76DE0000- 76E70000 C:\Windows\syswow64\GDI32.dll                                    (6.0.6000.16386)
   75BC0000- 75C90000 C:\Windows\syswow64\USER32.dll                                   (6.0.6000.16386)
   77140000- 771FF000 C:\Windows\syswow64\ADVAPI32.dll                                 (6.0.6000.16386)
   77290000- 77380000 C:\Windows\syswow64\RPCRT4.dll                                   (6.0.6000.16386)
   75940000- 759A0000 C:\Windows\syswow64\Secur32.dll                                  (6.0.6000.16386)
   76830000- 768DA000 C:\Windows\syswow64\msvcrt.dll                                   (7.0.6000.16386)
   75C90000- 7675E000 C:\Windows\syswow64\SHELL32.dll                                  (6.0.6000.16386)
   758A0000- 758A8000 C:\Windows\system32\VERSION.dll                                  (6.0.6000.16386)
   74F60000- 74F74000 C:\Windows\system32\MPR.dll                                      (6.0.6000.16386)
   76C90000- 76DD4000 C:\Windows\syswow64\ole32.dll                                    (6.0.6000.16386)
   77200000- 7728C000 C:\Windows\syswow64\OLEAUT32.dll                                 (6.0.6000.16386)
   00020000- 0003E000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeilg.dll (7.2.24.222)
   759A0000- 759CD000 C:\Windows\syswow64\WS2_32.dll                                   (6.0.6000.16386)
   77720000- 77726000 C:\Windows\syswow64\NSI.dll                                      (6.0.6000.16386)
   001B0000- 00208000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeiui.dll (7.2.24.222)
   77060000- 770D4000 C:\Windows\syswow64\comdlg32.dll                                 (6.0.6000.16386)
   75620000- 757B4000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\COMCTL32.dll (6.10.6000.16386)
   74F20000- 74F3E000 C:\Windows\system32\ShimEng.dll                                  (6.0.6000.16386)
   74790000- 747BC000 C:\Windows\system32\apphelp.dll                                  (6.0.6000.16386)
   72DC0000- 72FCF000 C:\Windows\AppPatch\AcGenral.DLL                                 (6.0.6000.16386)
   755A0000- 75620000 C:\Windows\system32\UxTheme.dll                                  (6.0.6000.16386)
   74FC0000- 74FF3000 C:\Windows\system32\WINMM.dll                                    (6.0.6000.16386)
   74F80000- 74FB8000 C:\Windows\system32\OLEACC.dll                                   (4.2.5406.0)
   75040000- 750AA000 C:\Windows\system32\NETAPI32.dll                                 (6.0.6000.16386)
   77710000- 77717000 C:\Windows\syswow64\PSAPI.DLL                                    (6.0.6000.16386)
   74F40000- 74F55000 C:\Windows\system32\MSACM32.dll                                  (6.0.6000.16386)
   74F10000- 74F15000 C:\Windows\system32\sfc.dll                                      (6.0.6000.16386)
   74F00000- 74F0D000 C:\Windows\system32\sfc_os.DLL                                   (6.0.6000.16386)
   759E0000- 75B68000 C:\Windows\syswow64\SETUPAPI.dll                                 (6.0.6000.16386)
   75580000- 7559E000 C:\Windows\system32\USERENV.dll                                  (6.0.6000.16386)
   74BD0000- 74BDC000 C:\Windows\system32\dwmapi.dll                                   (6.0.6000.16386)
   76F30000- 77054000 C:\Windows\syswow64\urlmon.dll                                   (7.0.6000.16386)
   75B70000- 75BB5000 C:\Windows\syswow64\iertutil.dll                                 (7.0.6000.16386)
   76BE0000- 76C40000 C:\Windows\system32\IMM32.DLL                                    (6.0.6000.16386)
   76760000- 76827000 C:\Windows\syswow64\MSCTF.dll                                    (6.0.6000.16386)
   759D0000- 759D9000 C:\Windows\syswow64\LPK.DLL                                      (6.0.6000.16386)
   76A50000- 76ACD000 C:\Windows\syswow64\USP10.dll                                    (1.626.6000.16386)
   02CD0000- 02D6D000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeisv.dll (7.2.24.222)
   74BB0000- 74BC4000 C:\Windows\system32\Cabinet.dll                                  (6.0.6000.16386)
   002C0000- 002C8000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\splash.dll (1.0.0.1)
   769C0000- 76A44000 C:\Windows\syswow64\CLBCatQ.DLL                                  (2001.12.6930.16386)
   74B70000- 74B84000 C:\Windows\system32\asycfilt.dll                                 (6.0.6000.16386)
   00530000- 00543000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapfeish.dll (7.2.24.222)
   6B600000- 6B668000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\vbscript.dll (5.0.0.3715)
   00550000- 0055E000 C:\Users\ADMINI~1\AppData\Local\Temp\sap2480.tmp\setup\sapltxml.dll (7.2.24.222)
   74BA0000- 74BAA000 C:\Windows\system32\cscapi.dll                                   (6.0.6000.16386)
   73180000- 731DF000 C:\Windows\system32\SXS.DLL                                      (6.0.6000.16386)
   74B90000- 74B96000 C:\Windows\system32\riched32.dll                                 (6.0.6000.16386)
   73100000- 73174000 C:\Windows\system32\RICHED20.dll                                 (5.31.23.1225)
   72B20000- 72C65000 C:\Windows\system32\browseui.dll                                 (6.0.6000.16386)
   746D0000- 74787000 C:\Windows\system32\PROPSYS.dll                                  (6.0.6000.16386)
   74B40000- 74B70000 C:\Windows\system32\DUser.dll                                    (6.0.6000.16386)
   73040000- 730A0000 C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll (6.0.6000.16386)
   72C80000- 72CB8000 C:\Windows\system32\rsaenh.dll                                   (6.0.6000.16386)
   730A0000- 730AA000 C:\Windows\system32\sxproxy.dll                                  (6.0.6000.16386)
   74AE0000- 74AE7000 C:\Windows\system32\credssp.dll                                  (6.0.6000.16386)
   749E0000- 74AD1000 C:\Windows\system32\CRYPT32.dll                                  (6.0.6000.16386)
   749C0000- 749D2000 C:\Windows\system32\MSASN1.dll                                   (6.0.6000.16386)
   74920000- 74965000 C:\Windows\SysWOW64\schannel.dll                                 (6.0.6000.16386)
   74840000- 7487B000 C:\Windows\system32\mswsock.dll                                  (6.0.6000.16386)
   748A0000- 748A6000 C:\Windows\system32\wshtcpip.dll                                 (6.0.6000.16386)
   74890000- 74896000 C:\Windows\System32\wship6.dll                                   (6.0.6000.16386)
   74970000- 7499B000 C:\Windows\system32\DNSAPI.dll                                   (6.0.6000.16386)
   74880000- 74888000 C:\Windows\System32\winrnr.dll                                   (6.0.6000.16386)
   76C40000- 76C89000 C:\Windows\syswow64\WLDAP32.dll                                  (6.0.6000.16386)
   75110000- 7511F000 C:\Windows\system32\NLAapi.dll                                   (6.0.6000.16386)
   749A0000- 749B9000 C:\Windows\system32\IPHLPAPI.DLL                                 (6.0.6000.16386)
   748E0000- 74915000 C:\Windows\system32\dhcpcsvc.DLL                                 (6.0.6000.16386)
   75120000- 75127000 C:\Windows\system32\WINNSI.DLL                                   (6.0.6000.16386)
   748C0000- 748E0000 C:\Windows\system32\dhcpcsvc6.DLL                                (6.0.6000.16386)
   74830000- 7483F000 C:\Windows\system32\napinsp.dll                                  (6.0.6000.16386)
   747F0000- 74802000 C:\Windows\system32\pnrpnsp.dll                                  (6.0.6000.16386)
   75100000- 75106000 C:\Windows\system32\rasadhlp.dll                                 (6.0.6000.16386)
   72CE0000- 72DBC000 C:\Windows\system32\dbghelp.dll                                  (6.0.6000.16386)
================================ UNHANDLED EXCEPTION ================================
Any idea how to solve this?
Thanks,
Shaina

Can Oracle Identity Manager be installed on windows vista operating system

can Oracle Identity Manager be installed on windows vista operating system?? I get the following error while installing OIM 9.1.0 on Weblogic application server 10.3.
userLanguage = en
userCountry = US
java.io.FileNotFoundException: <Installation Directory>\xellerate\logs\setup_weblogi
c.log (The system cannot find the file specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileReader.<init>(Unknown Source)
at com.thortech.xl.installer.event.InstallScript.checkSetupLogStatus(Ins
tallScript.java:2280)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.invokeJavaMet
hod(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.executeAction
(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.run(Unknown S
ource)
at com.installshield.event.ThreadPool.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
java.lang.NullPointerException
at com.thortech.xl.installer.event.InstallScript.onExecutingPostInstallM
essage(InstallScript.java:1919)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.invokeJavaMet
hod(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.executeAction
(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.run(Unknown S
ource)
at com.installshield.event.ThreadPool.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Edited by: user10691333 on 28 Aug, 2011 12:05 PM

http://www.oracle.com/technetwork/middleware/ias/downloads/idm-certification-101401-083012.html
This is the cert matrix of OIM. Please check if you are using the right OS version.

Oracle 10g install on Windows Vista Ultimate

Basic question on whether Oracle 10g can be installed on Windows Vista Ultimate. Any link suggesting the same will be appreciated.
Regards,
Kaz

I have installed Oracle Database 10gR2 Enterprise Edition on Vista Business Premium and run it with no issues.
Suggestion is to download the 'for Vista' version (http://download.oracle.com) and read the install manual (http://tahiti.oracle.com) before installing. The read the Platform Guide for Windows to follow-up management techniques.

No audio device installed after windows vista sp2 update

Ok I will try to be as thorough as possible because I want to fix this problem and I hope somebody can help me.
So A few days ago There was an update for my audio driver so I accepted.
But after this update my sound worked but on next use the sound was gone.
So......I used system restore but no help the same thing happened
I went to the hp website to look up my audio driver for my model which was conexant audio 221
After download the driver wouldnt let me install it. I go to check in device manger to install it manually and the sound section is gone literally so i cant reformat or reinstall or anything 0.0
Somebody told me I need to upgrade to windows vista x64 sp2 which was in windows update.
So i tried it and still the same crap
I cant install the sound driver because there is no place in the device manager to install it to
I just get a message saying device installation failed device not found
i dont know what to do
My laptop is a hp dv2700 special edition notebook
Ive had it for a year no problems and this is the first major problem I've had ..............HELP
Past audio driver was conexant : Conexant High-Definition SmartAudio 221 Driver
Ive tried reading through support forums but you have to understand THE SOUND VIDEO GAME CONTROLS SECTION IN DEVICE MANAGER IS GONE
when i go into the programs I find my audio devices which are conexant hd audio and conexant hd audio soft fax modem with smart cp but when I click on them nothing happens

hi, im also exp. the same <text deleted> problem! i also get that error message "quick touch on screen display has stopped working" , lower right corner(volume icon)says"no audio output device is installed", no "video,sound & controllers" on device manager, i had tried reformatting, multible virus\malware scanners, ive tried multible registry cleaners, DL updated drivers, bios, audio(can't install,no audio device),and ive tried all of these conbinations with or without the windows updates, besides the audio prob, the cd/dvd icon's gone frm My comp, cant use the mic, and or webcam, SMART is detecting a hard disk failure now(iminent 2 fail) <text deleted> !,lol... ps HP or Microsoft really needs 2 take this into consideration, im tired of this, i will never buy another HP ever!! or windows!, **bleep** it if i have 2 spent another thousand dollars on a Mac,atleast ill get a much decent,"working" pc, that wontstress the **bleep** out of my mind!
Message Edited by WendyM on 08-09-2009 07:35 PM

Quicktime will not install to Windows Vista "could not open key..."

I have been trying to install Quicktime for some time.
Get error message: "Could not open key: UNKNOWN\Components\9c430...... Verify that you have sufficient access to that key, or contact your local support personnel." The installer then rolls back.
I kept trying and was able to install QT, but it would not open. Error messagesaid something about a "side-by-side" configuration.
I am the only user/administrator of this pc. I have tried all troubleshooting steps on this website, including uninstalling all Apple software and all remnants.
I tried all troubleshooting steps. My next step is to re-install Windows.
HP d5000t Windows Vista Vista Ultimate 64-bit, Intel core2 quad Q9450 @ 2.66GHz 8GB RAM

Get error message: "Could not open key: UNKNOWN\Components\9c430...... Verify that you have sufficient access to that key, or contact your local support personnel." The installer then rolls back.
Doublechecking, Alex. Have you tried the procedures from the following post?
http://discussions.apple.com/thread.jspa?threadID=2475687&tstart=30
(Although that's about an iTunes install problem on 7 rather than QuickTime install problem on Vista, similar sorts of troubleshooting proicedures can apply in your circumstances too.)

Flex Builder 2 - failed install on Windows Vista

I have tried several times to install the trial Flex Builder
2 on Windows Vista. Each time I get an error message referring me
to the error log. The error log is listed below. Note, each time I
do the install, I uninstall the previous install and then delete
any files or folders remaining.
===================================
Error Log
===================================
!SESSION 2007-02-10 22:04:25.583
eclipse.buildId=unknown
java.version=1.4.2_12
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
!ENTRY org.eclipse.update.configurator 2007-02-10
22:04:26.499
!MESSAGE Cannot backup current configuration
!ENTRY org.eclipse.update.configurator 2007-02-10
22:04:26.575
!MESSAGE Could not rename configuration temp file
!ENTRY org.eclipse.osgi 2007-02-10 22:04:27.389
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: no swt-win32-3139 in
java.library.path
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at
org.eclipse.swt.internal.Library.loadLibrary(Library.java:123)
at
org.eclipse.swt.internal.win32.OS.<clinit>(OS.java:18)
at
org.eclipse.swt.widgets.Display.<clinit>(Display.java:125)
at
org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:381)
at
org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:155)
at
com.adobe.flexbuilder.standalone.FlexBuilderApplication.run(FlexBuilderApplication.java:4 5)
at
org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
at
org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
at
org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown
Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at
org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
at org.eclipse.core.launcher.Main.run(Main.java:973)
at org.eclipse.core.launcher.Main.main(Main.java:948)
!ENTRY org.eclipse.osgi 2007-02-10 22:04:27.396
!MESSAGE Bundle
update@plugins/com.adobe.flexbuilder.debug.e32_2.0.155577/ [70] was
not resolved.
!SUBENTRY 1 org.eclipse.osgi 2007-02-10 22:04:27.396
!MESSAGE Missing required bundle
org.eclipse.debug.ui_[3.2.0,99.0.0).
!SESSION 2007-02-10 22:15:47.733
eclipse.buildId=unknown
java.version=1.4.2_12
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
!ENTRY org.eclipse.update.configurator 2007-02-10
22:15:48.505
!MESSAGE Cannot backup current configuration
======================================================
Any help would be appreciated.
Thanks,
Wayne

Thank you for your response. Being a newbie to Microsoft
Vista (which I recommend the world to reject) I don't know exactly
how to describe how I got the install of Flex Builder 2 to work.
But, a friend of mine walked me through turning off the Windows
Defender security settings as well as all security settings related
to my user's setting. I believe I disabled two Vista "features",
and then the install worked. The only thing was that the checkboxes
during the install program did not appear, but clicking the
respective questions themselves did the trick (i.e. do you agree to
software license?' and 'install Flash player on IE / Firefox?')
Sorry I can't be more specific... but, for anyone that has
this problem, in the words of my friend, "Turn everything off in
Vista you can, then try it!".
Good luck,
-sutton

ITunes Won't Install On Windows Vista

Hi,
About a year ago, I had iTunes on my Windows Vista 32-bit SP2 computer and then I switched to Mac, so I uninstalled iTunes on my Windows Vista computer thinking I wouldn't need it anymore.
Now I want to install iTunes again on it but, I keep getting this error message: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
At this point I really don't know what to do.
Thanks.

There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

CS2 Premium not working after re installing on Windows Vista

I reformatted my computer and re installed CS2 Premium in a new laptop with Windows Vista; however, when trying to open one of the applications such as Photoshop it says "user name, organization, or serial number is missing or invalid." Adobe does not offer tech support for CS2 anymore so my only hope is your expert information. Thank you.

I got the same problem with my CS2. I recently bought a new computer which is windows vista 64 bit, and I tried to install my old CS2 on it and every program gave me that error message when I tried to run them. I called customer support, and the answer is the same, they dont support CS2 anymore and they expect you to buy their CS4. I mean I spent $$$ on it 2 years ago and you tell me to spend another $$$ to buy it again? This is purely insane.

BootCamp will not install in Windows Vista

I installed Windows Vista on my MBP 17" OSX (10.6.4) with no problems. The problem is now when I go to the Vista side, and try to install BootCamp drivers, I get a message saying "Boot Camp x64 is unsupported on this computer model". Does any one know what is wrong? Does my Vista need updating? Thanks for any help.
Joey

Welcome to Apple Support Communities
Windows 8 also works, but only with compatible Macs > http://support.apple.com/kb/HT5634?viewlocale=en_US&locale=en_US Note that you can also install Windows 8 in non-supported Macs by Apple, but you will not be able to install the Windows support software.
As you have got Mac OS X Snow Leopard and after checking that your Mac supports Windows 8, you need to download the Windows support software from this website > http://support.apple.com/kb/dl1638

Problem installing on Windows Vista?

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