Problem installing Photoshop CS4 on Windows 8 laptop

I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'

Hi yungys,
As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
Regards,
Romit Sinha

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Cannot install Photoshop CS4 on Windows 8.1

Trying to install Photoshop CS4 on Windows 8.1 but upon the initial "Checking system profile" step of the installation I keep getting this: "Setup has encountered an error and cannot continue. Contact adobe customer support for assistance". Anyone know how to fix this?

Hi srr49,
You can try installing in compatibility mode and check.
Windows 8.1 is not a supported OS for Photoshop CS4. I would recommend purchasing the latest Photoshop CC.
Regards,
Rave

Problems with photoshop CS4 in Windows Vista 32 bits

I have installed Photoshop CS4 in Vista Ultimate 32 bits, in the installation i don´t have any problems.
When click to run Photoshop, Vista launch a message saing me to close de application, so i can´t start Photoshop.
Then i update de drivers of my Graphics card (ATI HD2900), and i try to start photoshop with the new drivers. The photoshop starts without problems.
I open it and i click in the right pane of styles, and Windows launch another message to close de application.
After that i start Photoshop and i read a message that says that Photoshop have desactivate the aceleration of GPU because there were some problems.
I go to the menu of performance in settings and Vista launch another message to close de application when i click in performance to open the settings.
Then i try to open another time the application and i try to open a *.png image file and i paint something in it, then i click in the "X" to close, but the application doesn´t close (i prove with "X" of the application and with the "X" of the image tab). I have to close it with de Task Manager.
Then i try to open a *.jpg image file and Vista launch another message to close the application.
I don´t know the reason of these problems, i´m trying to find something in internet.
I hope you can help me to resolve this problems, i need photoshop.
Thank you in advance.

Have you checked that the files actually "belong" to anyone? If you reinstalled your system recently, they may have invalid security descriptors. Try to check. Right-click one of the offending files, choose "Properties", then go to the security settings tab. You should at least see 3 entries (Administrators,[your user name], System). If you see additional entries only consisting of numbers and letters, uncheck the "inherit parent folder settings" option, choose to copy all permissions in the prompt that comes up, then delete those invalid entries. In addition, you may need to set a new owner in the "Advanced" options (it should however default to Administrator after the previous steps)...
Mylenium

Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Problems with installing Photoshop CS4 Extended (Windows)?

Just got new software today and am unable to install it. I keep getting the following error message: DATA_FILE_VERSION. I then have to click ok and then the screen gets hung up with the hour glass. When I try and force quit, I get another error: autoplay.exe not loading.
Anyone else have this problem with this particular program? I've never had a problem installing any software from Adobe or otherwise. Can't seem to get support techs to answer the phone to get help.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Cannot install Photoshop CS4 on Windows Vista Business

Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!

You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.

HELP! Cursor problem in Photoshop CS4 on Vista laptop

i downloaded the trial version of Photoshop CS4, and as soon as i installed it i had this problem.
when i use the tablet, it would be fine and prefectly responsive
however, if i walk away from the laptop for about 20secs or more, i just cant seem to get any response on photoshop when i use the tablet
i am not sure what is the real cause of the problem but its a constant annoyance, and the only way i can solve it, is to exit photoshop, and start it up again.
only to have the same thing occur if i pause to do something else or alt+tab to check my email or whatever...
i can confirm that theres nothing wrong with my tablet as it works for my other programs like Manga Studio EX or MS paint(lol)
so i have NO idea why it is so buggy on Photoshop CS4.
photoshop and vista just doesnt seem to get along... last year i bought photoshop CS3, installed it on my laptop(vista) and...bam... it just couldnt work.
i guess ive learnt from my mistake and downloaded the trial version this time...
i would appreciate any reply to my question

i've uploaded a screenshot to try to help explain whats my problem :/
the left circle shows when i just opened PS, it works fine,
the right circle is the only type of response i can get after i come back to PS
and yes i am using ONLY the paint tool throughout.
incase you're wondering, yes... i restart photoshop everytime i have the problem to get this far... which is really fustrating...
hoping anyone can help
oh and i wrote the blue stuff in MS paint btw, so it really isnt a problem with the tablet

Installing photoshop cs4 on windows 8

My computer crashed yesterday (old Windows Vista). I had Photoshop CS4 loaded which was an upgrade from Elements. I downloaded it. I have the key number for cs4 and elements. It downloaded ok but will not open .This is on a new Windows 8 system. Any suggestions?

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

Problem installing iTunes on my Windows Laptop

Hi people
Right I've had this problem for a while, I try to install iTunes but have faced problems. Im using a windows 7 64-bit advent laptop.
Recently the error was iTunesHelper was not installed correctly as I tried installing the new itunes, and i DO NOT want to have to delete my laptop completely back to factory settings. There is no system restore in place, and I have tried deleting every file+ software associated with apple.
PLEASE PLEASE HELP ME
Thank you!

Also the installer tells me that iTunes has installed correctly, but when I open it Error 7 (Windows code 14001) appears.
When I open QuickTime I'm told that "the application has failed to start because of its side-by-sde configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail" appears.
Please help me

Problem Installing Photoshop CS4

My operating system is Widows Vista Home edition, 32 bit. I meet the Photoshop system requirements for RAM etc.
I purchased the Photoshop Elements upgrade version of Photoshop CS4, as I have a brand new copy of Photoshop Elements 6.0.
I attempted to install CS4 outright, but when I entered the serial number for Photoshop Elements 6.0, I got the following message:
"The serial number you have entered does not match the product you have selected. Please try reentering the serial number, or selecting a different product from which to upgrade."
I called Adobe tech support regarding this issue, and they couldn't explain the problem to me, let alone a solution. The second time I called, I was simply instructed to install it as the trial version and call back again tomorrow!
I have since installed the trial version, and the exact same message appears when I attempt to insert my serial number. So as of now, I only have 29 days of CS4 left.
Any help is more than appreciated, thanks in advance,
Aelia

It sounds like we covered everything possible here. You're going to need
to call Adobe back and insist on speaking to a supervisor if the first
person you speak to gives you a hard time.
Make sure to get names and a case number. If you indeed purchased the
correct upgrade then you should be getting the help you need installing
and activating the software.
Good luck and please come back and let us know how you made out.
Bob

Help!! Can't install Photoshop CS4 in Windows XP SP2

Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Bridge CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Color EU Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color JA Recommended Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color NA Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Default Language CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
PDF Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
thanks for your help.

Unfortunately, that data does not help me in the least.
However, I would check that ALL languages match. With Adobe installations, you have the opportunity to choose the language for the installer, and then again for the installation of that program. You OS will have language, keyboard and then the Time/Place settings. I'd make sure that they all match, as many have had issues installing where there was a mismatch in the languages. Check everywhere, that they match.
Good luck,
Hunt
PS is this the download version, or the DVD version? Is this a trial, or a full-paid version? If former, where did you get the download, and if the latter, where did you get the file, or the DVD?

Installing Photoshop CS4 on Windows 8.1 - Screen Prompts are Invisible

When trying to install CS4 on Windows 8.1, I cannot read the setup screens, as it seems many elements of the screen are either the same color as the background or invisible. This makes it impossible to install the product on my installation of Windows.

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

Problems installing Photoshop CS6 on New Laptop

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penniesnapper wrote:
Any tips?
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Mylenium

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Problem installing Photoshop CS4 on Windows 8 laptop

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