Problem installing Photoshop Elements 12 because message of invalid serial number
I punched the 18 digits number appearing on the reverse of the box. I bought the product at B&H. I got the message invalid serial number. How do I get the right one then?
See this link if you have a redemption code:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
Similar Messages
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i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it
HI thomascannonjr,
Please tell us if you are installing on Windows or Mac.
Do you have any other Adobe Product installed on the system?
Did you download Photoshop elements from this link:
Download Photoshop Elements products | 9, 8, 7
Regards,
Sandeep -
I want to install photoshop elements 10 but cant find serial number
I don't know how to get my serial number to install my program just have a number under a barcode on the disc
It won't be on the disc, but should be on the disc cover. You might also find it thru your Adobe account online if you installed it previously and registered it. Here's a link to info about finding your serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I was referred here by customer service. I have downloaded Photoshop elements 5.0 to a new PC. After accepting the agreement I receive an error message saying "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit." There is no place to enter the serial number.
All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.
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I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?
If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.
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I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND SYSTEM SAYS SERIAL NUMBER INVALID BUT IT IS CORRECT
I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND ON ENTERING SERIAL NUMBER SIX BLOCKS OF 4 IT KEEPS SAYING SERIAL NUMBER NOT RECOGNIZED DESPITE SEVERAL ATTEMPTS. THE SERIAL NUMBER IS CORRECT ANY IDEAS?
Which Operating System you are using?
In the serial number window, on the title bar check if the product name is Photoshop elements 13
There are some PE serial number which is specific for windows OS, you may check that also.
You can contact Adobe support and verify your serial number once
Contact Customer Care -
Im trying to install Photoshop CS6 and its saying the serial number is invalid?
Im trying to install Photoshop CS6, and i recieved my serial number after entering my redemption code. But whenever i entered my serial number it told me it was invaild.
Make sure you are typing the correct serial key on the insallation screen of PS CS6. Also, check if you have redeemed the serial key correctly.
https://na1p.licenses.adobe.com/getserial/s/redeem -
I have Photoshop Elements 11, downloaded with a serial number. I have now upgraded my computer. Can I load that version to my new computer?
Duplicate post. See:
I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? -
Re installing Premiere Elements 9. I have Serial number but no access to software cd.
Re installing Premiere Elements 9. I have Serial number but no access to software cd.\
fDoes anyone know how to go about this. Its so difficult to download old software with all of adobe's promotion of its newer stuff.Idcilienti2 you can download the installation files for Premiere Elements 9 at http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.
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I purchased and own photoshop elements 11 and have a serial number how can I download it provide me with steps
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l -
I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME. SEVERAL MONTHS AGO I FINALLY MANAGED TO FIND THE ONLINE HELP AND THEY SPENT AN HOUR OR SO TRYING TO HELP ME AND THEN WHEN I WENT TO USE IT AGAIN AND SIGN IN IT WAS THE SERIAL NUMBER AGAIN AND SAYS IT DOES WORK. I NEED HELP. I'VE HAD THIS FOR NEARLY A YEAR AND CAN'T USE IT.
Error "The serial number is not valid for this product" | Creative Suite
if that fails to help you click 'still need help' at adobe support, https://helpx.adobe.com/contact.html -
Problem installing Photoshop Elements 10
I am trying to install Photoshop Elements 10 on my Macbook air using remote disc and every time I get to the point where I put in the serial number and sign in I get the following error code; "Your installation encountered errors" and below that, "Inconsistency in the installer database. Please restart your computer and install again." Thanks, I would appreciate any suggestion on how to solve this issue.
Photoshop Elements
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Problem installing Photoshop Elements 9
When I try to download photoshop 9, it states: "the wizard was interrupted before Photoshop elements 9 could be completely installed"
Please help.
Thank youWhich operating system are you using? Were you able to install Photoshop Elements 9 previously? What have you tried so far to resolve your difficulties?
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Problems installing Photoshop Elements 11 upgrade
I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version. My browser is IE 10. I tried downloading IE 10 just in case but it told me that I already have it. How do I get past this screen? Thanks.
Personally I prefer the disks that come in a box.
Perhaps you could download a copy of Chrome and use that if IE10 is acting up. -
Can't install Photoshop Elements 2.-won't accept serial no.
I'm trying to install Photoshop Elements 2.0 on a PowerBook G4 running OS 10.4.11 and 9.2.2. Copied the serial no. from the CD case, but keep getting told it's an invalid serial no. What do I do now?
Thank youHi Jean,
I would recommend contacting our support team to have the serial number verified.
You can contact support using this link: Contact Adobe Support
On the support page, click on "I need help activating or deactivating my software".
You will then have an option to chat with a support representative or call support by using the phone numbers listed on the right side of the page.
Also, advance / belated 86th birthday wishes
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