Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
Any help is appreciated.

Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
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Try using the scrubber built into the software, then reinstalling from the current download available on the website.
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5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
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8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
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Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Problem installing Photosmart C6180 All-In-One software

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