Problem installing Premeir on Windows 8 laptop

I run the setup program and it all starts just fine. I select the language (English) and then it gives me the "Preparing to install" progress bar. Then the installer exits and puts a text window on the screen. The window is called "Windows Installer" and the text inside is about how to use Windows Installer V 5.0.9200.16384. It looks like the command line syntax help screen for Windows Installer.
The laptop came with Norton Internet Security and I have turned everything off that I can find shy of uninstalling it. I told it not to scan any files on the C drive.
I have contacted Adobe Chat and they don't know what to do.
Help!

Adobe Premiere Elements 11. I double clicked on the setup program. I spent 90 min on the phone this morning with Adobe support. We found that the msiexec intaller program was giving errors so we created a new admin account user and tried the install again.This time we made it all the way to installing the shared components when we received an error that it failed to install the shared components and thatwe should reboot and try again. We did that and got the same error.
I have a Samsung touchscreen laptop purchased 5 days ago. The support agent suggested that the problem was with the OS and that I should contact Microsoft for more help. We are considering returning the laptop.

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