Problem installing Premiere CS6

I'm having trouble with my Premiere CS6 (family) install. I've installed twice but each time I do I still can't find the program in my start menu. Whenever I search for it with windows' program "run" search it brings me to the install program, not the program itself. I've tried restarting with no results. Looking at my add/remove programs menu it should be there but I have no way to access it. I'm working on a trial so I'd like to use this ASAP. If I can't get it fixed my trial will be wasted.

I am surprised you are getting a successfully installed installation message. Windows XP and 32-bit operating system will not allow Premiere Pro to function. Please see http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-premiere-pro.html for the minimum requirements to utilize Premiere Pro.

Similar Messages

Problems installing Premiere CS6 - OpenGL error

Hello,
I'm having trouble setting up Premiere CS6 and would really appreaciate any help or advice!
I have just built a workstation to run CS6, however I have run into problems whereby CS6 will crash within the first few minutes of use. I'm not entirely sure what triggers it but just simple use like scrubbing or importing media will cause the crash. The error message I get is
'The NVIDIA Open GL driver detected a problem with the display driver and is unable to continue. ERROR CODE 3'
I have installed the latest updates for windows, CS6 and the graphics card but the problem still continues.
The video card is a Ge-Force GTX 580
Hope someone out there can help!
Thanks,
John

I was having the exact same issue (Vista, but different NVIDIA graphics card, and CS5), and I was able to fix it by adding a registry value.
Here the solution that worked for me:
1) open your vista registry editor (Start -> Run -> type "REGEDIT" w/o quotes)
2) go to the key : HKey_Local_Machine\System\CurrentControlSet\Control\GraphicsDrivers\
3) right click on the "GraphicsDrivers" key
4) Add DWORD "TdrDelay" w/o quotes
5) Set value of TdrDelay to 8
Restart Computer
Here's a link to the other forum where the solution was posted. Turnes out it has nothing to do with the drivers at all. It's a Windows thing. Another guy found that the problem was the TDR time limit (a value in one of the registry for the graphics card), which either does not exist (my case), or is not set high enough to render Premiere graphics properly.
http://www.sevenforums.com/crashes-debugging/51028-help-me-configure-registry-correctly-so lve-tdr-issue.html

Problems installing Photoshop CS6 Extended

Hello to whoever is reading this - I have a problem installing Photoshop CS6 Extended (as you can guess from the title) due to the fact that I download a pre release version of it (not the beta) And I've looked everywhere on my laptop and I still can't install the trial even though I've deleted everything relevant to the pre release version, it can't be my normal version of Photoshop CS5 can it? It'sonly occured to the Photoshop CS6 Extended trial, all the other Creative Suite trials from Adobe Download Assisstant work.

Check the start page of this forum or the PS forum. There used to be special threads listed in teh yellow info boxes with info on how to resolve these issues.
Mylenium

Problems installing PS CS6

Hello,
I disabled Photoshop CS6 (purchased on CD with serial number) from my old computer to reinstall it on my new pc.
After a problem with this new pc, I uninstalled Photoshop CS6 (Programs> Uninstall a program) ... without désactivate.
When I want to re-install Photoshop on this new PC, the following message appears "We are unable to validate this serial number for Adobe Photoshop CS6. Contact Customer Service. "
How can to reinstall Photoshop on the new PC.
Thank you.

Hello,
I've no option chat on the adobe support (France). I just have :
/Options de contact////////> Recommandé //> Demandez à la communauté (en
anglais uniquement)/
How can I contact support by web chat.
Cordialy
Vincent
24 heures/24, 7 jours/7
Le 14/04/2015 16:35, Mylenium a écrit :
>
Problems installing PS CS6
created by Mylenium <https://forums.adobe.com/people/Mylenium> in
/Photoshop General Discussion/ - View the full discussion
<https://forums.adobe.com/message/7437427#7437427>

Re-installing Premiere CS6

Hello. I ran into problems inporting XDCAM footage into my computer and was advised to uninstall, run the Cloud Cleaner and re-install. I uninstalled, ran the Cleaner and am now trying to re-install but Premiere CS6 does not appear anywhere in my cloud to install. It only gives the Cloud version of Premier CC. I don't want to re-buy Premiere Pro, but just redownload the one that I already had. Any Ideas????

Thanks, that worked. Now, It was already installed on my computer and thus I don't have a serial number for it...When installing it wants me to input the serial number.
Awkward.
I am sure someone has asked this already, but what does one do if one does not have the serial number as it was already installed on the computer when I received it, and I only uninstalled in yesterday to re-install it to fix a bug.

Problems installing Illustrator CS6 on OSX 10.8

Every time I try to install Illustrator CS6 on my Early 2009 17" MacBook Pro, the installation gets to around 85% or so and then jumps straight to 99% and then fails. I've noticed that the disk image is diappearing form my desktop and then failing. Photoshop, InDesign, etc. are all installing without problems. This is the error message I'm getting:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF006, DF016 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {148542D8-49CA-482A-A334-1D54C5A9D53B} Adobe XMP Panels 4.0.0.0 -----------
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, Please rename or delete and retry(Seq 577)
ERROR: DF016: Unable to create directory "/Library/Application Support/Macromedia/FlashPlayerTrust" with mode 775(Seq 577)
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, cannot create path "/Library/Application Support/Macromedia/FlashPlayerTrust",Please rename/delete "/Library/Application Support/Macromedia" and retry(Seq 577)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 577)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, Please rename or delete and retry(Seq 8652)
ERROR: DF016: Unable to create directory "/Library/Application Support/Macromedia/FlashPlayerTrust" with mode 775(Seq 8652)
ERROR: DF006: The path "/Library/Application Support/Macromedia" already exists and is not a directory, cannot create path "/Library/Application Support/Macromedia/FlashPlayerTrust",Please rename/delete "/Library/Application Support/Macromedia" and retry(Seq 8652)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 8652)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

Try http://forums.adobe.com/message/4574952

Creative Cloud: Problems installing Photoshop CS6

I have a license to Creative Cloud but I have problems installing and running Photoshop CS6. When I launch the program it says I can test Photoshop Extended for 30 days but then I need to buy a license. Additional information: 1) I did have Photoshop CS6 beta installed before. Now it is uninstalled (in the correct way from the Control Panel) but still same problem 2) All other Creative Cloud programs install and launch without problems. How do I solve this?

I tried to follow the advice. I removed all Creative Cloud programs. I
then cleaned twice using the cleaning options 3: Creative Cloud and
then 7: CS6. Then re-installed Adobe Application Manager and then
re-installed Photoshop CS6. Still same problem.
I have NOT yet tried to un-installed my old CS 5.5 Design Standard
package.I have also not un-installed my Lightroom 4. Is it necessary
also to remove those programs?
Kind regards
Jens

Problem installing photoshop cs6 from download.

I uninstalled my photoshop cs6 from my last machine a few months ago. I decided to install photoshop cs6 today from Adobe's download center(I did not have the original install). I went thru the install process and keyed my serial in, but it would not install CS6. It would only give me the option of CS6 EXTENDED. Is Photoshop CS6 regular version part of the download now? Shouldnt I be able to "downgrade" extended to regular? Is there another download from adobe? I do not want to purchase a Cloud membership, as I am fine with my CS6.
Any help would be appreciated.
Regards
Brandon

I do not understand how the image you are showing relates to your problem of having a better version of the software than what you say you purchased. You will have to contact Adobe Support to see if they can work out whatever the problem is, but I don't think they will consider it a problem if you are getting more than what you paid for.
I do not understand why you mention Photshop Elements... CS6 could not have been purchased as an upgrade to Photoshop Elements... it was never in the upgrade path as far as I know.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Problem installing Premiere Elements 11

Hello,
I have a new computer. I can install photoshop 11 and it works fine. When I try to install premiere elements, it starts loading the installer and quickly stops, giving me only a window with status of the windows installer (same screen you see if you run msiexec). This is win7 64 bit. I have used this install disc on one other win 7 machine and installed both photoshop/elements fine, so there is nothing wrong with the disc. I get the same problem if I try to download a trial version of elements. I have directx 11, however as another test I started install on another machine with directx11 and it was working. So... I'm not sure what is preventing the install. Any insight would be appreciated. Thanks

Thanks for the suggestion but I'm still getting the same message. It start to load windows installer then a window pops us with text starting with
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter] ........ and other test similar to display from msiexec.
I get this message whether I install from disc or a downloaded trial version.
However only certain programs are a problem. I was able to install Photoshop and quite a few other applications. The difference between Photoshop and Premiere Elements could be a clue.
Thanks

Problem install phostoshop cs6 extended

I have problem traying to install photoshop cs6 extended,

Varias cosas que convendría saber:
De dónde estás descargando la versión de Photoshop CS6?
Se trata de la versión de 32 bits o la de 64 bits (no compatible con tu Windows) la que pretendes instalar?
Asi que debes prestar atención a cuando en un cuadro de diálogo muestra lo que va a instalar.
También puede tratarse de otras causas para lo que te recomiendo leas esto, que trata del mensaje de error que aparece:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html
Te agradeceremos que te acuerdes de desactivar el Bloqueo de Mayúsculas, ya que resulta difícl leer, y si tu problema se resuelve, y en ese caso, marques tu pregunta como resuelta

Problem with Premiere CS6 download

Hello,
Premiere CS6 is showing as downloaded in my creative cloud apps, but is not on my computer. I can't uninstall it (because its not there) and reinstall and I can't download it again until I've uninstall it (but there's nothing to uninstall). I'm not sure how this has happened but can anyone help, I use CS6 for work.
Cheers.

Use Adobe Cleaner: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

How install premiere cs6 upgrade with premiere cs3 installed and not recognized

I have a Windows 7 integrale 64bits computer.
I installed Premiere pro CS3 (upgrade from cs2)
It run OK but refused activation (the Adobe Support told me this is due to CS3 uncompatibility with Windows 7).
Then I tried to install Premiere C6 as upgrade from CS3.
But the install program doesn't recognize the CS3 previous install and asks for old serial number. I check "upgrade from cs3" then enter the previous CS3 serial number. CS6 install refuses it. So I can't install it.Thanks for help.

Premiere never "looks" for an older version on the system when installing an upgrade, and in fact, the best thing to do is completely uninstall any old version before upgrading. Also, you should run the "Adobe Cleaner" utility to remove any remnants of old software before new install. Only an older serial is needed for an upgrade, but of course must meet version requirements.
http://www.adobe.com/support/contact/cscleanertool.html
If you cannot get Premiere to install, please contact Adobe support as recommended
Thanks
Jeff Pulera
Safe Harbor Computers

Problems installing Premiere Pro CC

I'm trying to run Premiere Pro CC after downloading the free trial. Whn I click the sign in box after oppening the software directly from the windows menu, it appears a windiw that says that I have to connect to the internet or update my whatch. What can I do? My internet connection is ok and my watch too.

I have this same problem installing Adobe CC on a new Windows 8.1 machine. I am doing the install through a remote connection to the laptop, so I have a working and fast internet connection which is responding well, and yet Adobe CC continually believes it is not connected to the internet.

Problem installing Premiere Elements 7

I'm trying to install Premiere Elements 7 and it keeps rolling back the actions and I can't install the software. The indicator bar appears to reach the end and then it stops and doesn't complete the installation.
I've tried to load the software on 3 different computers with the same results (2 computers at school & 1 computer at home). I've used a Dell GX270, Dell Precision 390, and a Dell Precision 840 with no success.
Each time, I've accepted the agreement, it configures the .Net framework and starts to load. After a few minutes, it stops and will not complete the installation on any of the computers. Operating System: Windows XP

Should you have a bad installation disc, then contact Adobe Customer Support (not Technical Support), as Adobe offers replacement discs. Now, I do not know how far back these go, as PrE is now up to version 8, but version 7 should be available.
Other than that, you and John have covered all the tips that I can think of for installation. For earlier Adobe programs, one could do two other things, but I'm not sure if either applies to PrE 7. They could copy the DVD to the Desktop and install from there, or also install in Safe Mode. I know that later versions of PrPro do not allow for Safe Mode installs.
Good luck,
Hunt

Problems installing Premiere Pro CS5.5

I am a newbie to Apple systems, and as a result am having no luck installing Premiere Pro CS5.5 to my new iMac desktop.
I've sucessfully installed and used this program on my very familiar Win7 system, but moving to OX10 and Apple has proven to be more
than my non-technical brain can handle. I cannot find anything specifically labeled Install.app, and on clicking some of the files with
"Install" in the label, a box pops up saying "there is no application set to open the document". I would so like to get to work on my footage,
and would appreciate any help you amazing, knowlegeable people can provide! Thanks!

Have you tried some of the beginners material for OSX on the web?
http://www.youtube.com/watch?v=8gkvAt1FYps
http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X

Problem installing Premiere CS6

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