Problem installing printer on windows 7 enterprise machine

Hi
I have HP Color LaserJet CP2025DN printer which i'm trying to install on my windows 7 machine. I have search on HP site where I was told that I can get the driver from windows update but when I run the windows update I cant seem to find cp2025dn or cp2020
printer from list.
Can someone please help me installing this printer.
When I go into my printer and device I see this icon.
My printer usb info
USB\VID_03F0&PID_5417&REV_0100

Hi,
Since all drivers in Windows update are produced from manufacturer and then after passing the Windows Logo Program testing, then they can be distribute onto update, that should be little delayed. I
suggest we download the latest driver applied to Windows 7 from manufacturer site.
Before installing the driver, is suggest you open Control Panel\All Control Panel Items\Programs and Features and delete the printer driver that is already installed.
I'm seeing a lot of information about the HP LaserJet CP2025dn not working properly with Windows 7.
I suggest contacting HP for the drivers support for Windows 7, or you can install the driver with Vista compatible mode for test:
1. Insert the installation media, right click on the DVD drive icon and choose Open
2. In the open folder, right click the program setup.exe file and click the Properties option.
3. Select the Compatibility tab.
4. Select the Run This Program in Compatibility Mode option.
5. From the drop-down list, choose the operating system you ran before upgrading to Vista.
6. If necessary, select the option to run the program as an administration.
7. Click OK.
Now, right click on Setup.exe and choose Run as administrator to install it again.
Furthermore, you can try to use Windows XP mode to use these printer.
Install and use Windows XP Mode in Windows 7
http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7
I also would like to suggest you contact HP directly to consult the issue. In this way, your issue can be fixed efficiently.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

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