Problem installing Reader 9.4 when Acrobat Pro is installed.
When I try to install the new 9.4 Reader the installer tell me that I have a more functional product installed and terminates. There is nothing in the customization tool that allows me to install both, only to determine which is primary if both are installed.
Ideas?
Ankit_Jain wrote:
This shouldn't happen..
But it does.
Before instaling both, you may want to read the kb article at http://kb2.adobe.com/cps/333/333223.html
The short story is, even if you do succeed in installing both, this may only be the beginning of your problems.
Similar Messages
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Where is the plug in tab option in the upper menu bar when acrobat pro is installed on a mac
where is the plug in tab option in the upper menu bar when acrobat pro is installed on a mac
When Acrobat is installed first, it does not have a Plug-ins menu. When you buy extra plug-ins for Acrobat, some plug-ins will add a Plug-ins menu. Some won't - some will add other menus, or buttons, or something else.
So
1. Make sure you have purchased the Mac plug-in(s) you need.
2. Make sure they are installed.
3. Make sure they are compatible with your version of Acrobat; the Mac is much less forgiving about versions, you need to check carefully.
4. If the plug-in is compatible and installed perhaps it doesn't add a plug-ins menu. -
Hello,
When I try to save a form as “Reader Extended PDF” in Acrobat Pro, I get an error message “This document could not be reader enabled”.
The steps I’m following are described below:
1. Insert electronic signatures
- In Tasks, click on “Add New Field -> Digital Signature”.
- Move the square to the place where you want to put the signature and click.
- Fill in the “field name” with the name of the person who has to sign here.
- When it is done, click anywhere on the screen.
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
2. Save the Form
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
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I am using Adobe Acrobat Pro 10.0.0 on a W7 workstation
Here's a screenshot of the problem.
Thanks a lot.
GaelRead the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software -
I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
-
Why does acrobat reader 10 keep re-installing even though acrobat pro 11 installed
I have Acrobat Pro 11 installed, and even though I keep uninstalling (Windows 7, Programs and Features) Acrobat Reader 10, it keeps re-installing it.
How to I stop this from happening?No, acrobat pro isn't doing it, it looks like updater is doing it. It's as if updater still thinks acrobat reader 10 is installed and tries to update it for me.
And yes I am on a corporate network, but there are no 'AD policies' in place to install reader or update it. And other users with Pro on their system don't have this issue. -
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
What follows indicates Adoobe sens emails from non.valid addresses.
Mail System Error - Returned Mail
From: Mail Administrator <[email protected]> | Date: 25/09/2013 3:47 PM | Email
To: John Face<[email protected]> View message details
Attachments: Part_0 (350b) (350b)
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <[email protected]>
Reason: No such user - psmtp
Please reply to <[email protected]>
if you feel this message to be in error.
Causes nothing but problems.
Just posted on your forums
3:39 PM 25/09/2013
http://forums.adobe.com/post!input.jspa?containerType=14&container=4714
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
http://forums.adobe.com/thread/1303366
From: Adobe <[email protected]>
To: [email protected];
Subject: Reuse content making tedious work easier
Stop retyping and start reusing.
See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZR
Read online
>>http://click.mail.adobesystems.com/?qs=1fdac03698836d3f227a6f8e4faefabc020ad712061d8f58583 a1aeff2e2ddc999d80757db497536
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Adobe(R) Adrobat(R) XI
--=----=----=----=----=----=----=----=----=----=----=----=----=----=--
Stop retyping and start reusing. Acrobat XI puts an end to the
busywork when it comes to repurposing PDF file content.
See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZS
It?s a breeze to reuse what you need from PDF files with Acrobat XI.
When you need to grab important content from inside a PDF or reuse the
whole thing, Adobe(R) Acrobat(R) XI software makes it easy to convert
PDF documents to Microsoft Word, Excel, and PowerPoint?with no
retyping and minimal reformatting.
As simply as saving a file, you can get just what you need and get
back to more important work.
See how >>
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZT
PC magazine Editor's choice 2012
--=----=----=----=----=----=----=----=----=----=----=----=----=----=--
#Acrobat
>>http://twitter.com/search?q=%23acrobat
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PCmag.com Editors' Choice logo is a trademark of Ziff Davis, Inc.
Used under license.
Adobe, the Adobe logo, the Adobe PDF logo, and Acrobat are either
registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries. All other trademarks are the
property of their respective owners.
(C) 2013 Adobe Systems Incorporated. All rights reserved.
This is an advertising message from Adobe Systems Pty Ltd, its
affiliates and agents ("Adobe"), Tower 2, Level 27, 201 Sussex Street Sydney,
New South Wales, 2000, Australia.
If you'd prefer not to receive email like this from Adobe in the
future, please click here to unsubscribe. Alternatively, you may
mail your unsubscribe request to:
>> http://click.mail.adobesystems.com/?qs=1fdac03698836d3f1ad59e785d5dc693562fd9325ddedc06b18 2523889dab970e16f0296df7a4a18
UNSUBSCRIBE
>> http://click.mail.adobesystems.com/?qs=1fdac03698836d3f1ad59e785d5dc693562fd9325ddedc06b18 2523889dab970e16f0296df7a4a18
Adobe Systems Pty Ltd
Tower 2, Level 27, 201 Sussex Street
Sydney, New South Wales,
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Australia
Attn:
Field Marketing Department
Your privacy is important to us. Please review Adobe's online Privacy
Policy by clicking www.adobe.com/au/privacy.html (Australia)
>>http://www.adobe.com/au/privacy.html
www.adobe.com/nz/privacy.html (New Zealand)
>>http://www.adobe.com/nz/privacy.html
For customer service issues please visit our web site at
www.adobe.com/go/supportportal or call (AUS) 1 800 614 863 or (NZ) 0
800 485 948 for more information.
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General enquiries about Adobe
communications:[email protected]
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If you have a complaint, send it to:[email protected]
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This email has been sent to [email protected]
Message was edited by: OQOroger to indicate Adobe uses invalid addresses to customers who have already purchased the subject productYou can refer to :
Acrobat Learn & Support
Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
They are useful resources.
Regards
Rajshree -
Adobe CS3 Suite -- How to Get InDesign and Acrobat Pro to Install?
I uninstalled and deactivated my Adobe CS3 Design Premium from my 1st gen Macbook (2006) and installed it on my 3rd gen Macbook Air (2011). When I installed CS3 using the original discs, InDesign and Acrobat did not install properly. How to fix?
My questions:
1. Got any ideas how to install InDesign and Acrobat Pro without uninstalling the whole CS3, running the cleaner tool, and reinstalling everything again? I tried to rerun the installer just for InDesign and Acrobat Pro but I got the same result -- no install.
2. Installing CS3 takes forever -- at least several hours. Is it because I'm sending it over my wireless network? (I'm "sharing" the DVD drive on my other Macbook because my Air doesn't have one.)
Thanks so much!!
(More background, in case it's useful -- before installing CS3, I had run the Adobe Creative Suite Cleaner Tool to clean up the mess I made when I tried to migrate CS3 using Mac's migration assistant. I learned, thanks to this forum, that I couldn't use the Migration Assistant tomove CS3. I also found that the unistaller didn't transfer, so I manually deleted folders and then used the cleaner. It worked wel enough to allow me to install everything but InDesign and Acrobat Pro.)Thanks Jeff (and Manish). I'm all for better reliability and a quicker installation.
This may seem like a dumb question, but how do I properly copy the CS3 install files onto a USB? Drag and drop everythng from the CD? Can I not just copy the files onto my desktop and install from there? That is what I thought Manish suggested, to install from the desktop.
I had tried this method. After copying the install files to the desktop, here's what happened: I clicked the setup application and it opened, but it immediately detected that I had CS3 installed and wouldn't let me go any further. Perhaps that was due to other problems resulting from use of the Migration Assistant.
Previously, when I used the install disk on the shared drive, I was able to open the setup and install the couple of CS3 programs that weren't installed the first time around. That installation attempt failed and led me here to my original post.
Many thanks! -
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.What's your system? windows?
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Message was edited by: Michael.lu [url deleted by host]
Message was edited by: Michael Kazlow -
i have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?
ps: sorry for my english :SYou apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I have Acrobat Pro 9 installed on Windows 8
I have Acrobat Pro 9 installed on Windows 8 and it asked me to download Adobe Reader 11.0.09 Font Packs - Asian and Extended Language Pack but it says I need Adobe Reader XI to be installed first. Will this pack work with Acrobat Pro 9? Is there a different pack for Acrobat Pro 9? Thanks for any help.
Also: I am not doing anything with languages other than English. I don't read them or write them. I just use English. Why do I need such a pack?Hi Hanoch ,
Compatibility of Acrobat 9 with Windows 8 could be a reason that you are facing such an issue.
As Acrobat 9 is an older version ,that could be one of the reasons it is prompting you to download the Reader 11.0.09 Font Packs.
Would request you to check for an update first ,and if it fails try switching on to the latest version of Acrobat ,i.e 11.0.10.
To check for Updates.
Launch Acrobat>Navigate to Help>Check for Updates.
You may also want to refer to the following link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5508
See if that helps.
Regards
Sukrit Dhingra -
I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped
Welcome to Apple Support Communities
You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers -
My old laptop, which had Adobe Acrobat Pro 9 installed, had a hard disk hard failure. I am trying to install from the original CD onto a new computer and the install has told me that I must deactivate on my old computer (which I cannot do because it is broken) so that I can install on my new computer. How do I proceed now?
Please contact Adobe Customer Service Team. Please use the below link :http://helpx.adobe.com/contact.html
-
Getting Adobe Acrobat Pro to install in German
We have been unable to get the Adobe Acrobat Pro to install in German dispite selecting the specific download, and language settings, it simply has installed in English on our Switzerland users machine.
Please advise on this.Care to provide some screenshots of the install as well as the install logs perhaps? Also, what system language do you use or for that matter what systems actualyl to begin with? Installers fall back to the default language of the insatall package if they cannot detect the system language correctly and due to installer dependencies manual overrides may then not work and still wrong files be installed.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Mylenium -
I have Acrobat Pro X installed on my MacBook, can I install it onto my desktop under the same Licence -S/N?
Acrobat X download is available thru the following web page:
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html -
I can't get acrobat pro to install
I can't get acrobat pro to install from the creative cloud after I uninstalled.
Hi lauraslater1,
Are you getting any error message. Please follow the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html if Acrobat showing up to date even after you uninstalled it.
Regards,
Romit Sinha
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