Problem installing updated ITunes involving Windows Installer.
I have an iPhone and in order to update the iPhone you need ot have the latest version of iTunes. I tried to update my iTunes and the installation process bails saying that there was a problem with Windows Installer for me computer. I have gone online and downloaded the latest windows installer on my computer and that seemed to download ok, but when I try to install iTunes again it keep bailing. Any suggestions???
In the link below, go to the section named
*General installation troubleshooting*
Click on each line in that section to expand it for step-by-step directions.
The +Clean up iTunes installer files on the computer+ is probably going to get rid of your installer problems.
http://support.apple.com/kb/HT1926
Similar Messages
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Cnat update itunes get windows installer error message
When trying to update itunes get window installer error message. Running windows vista
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)
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Problem installing/updating iTunes x64
Hello everyone,
I tried to upgrade my iTunes to the latest version but I get errors during the installation.
I get the error two times.
I've searched for similar problems but the solutions that I found didn't helped me.
I tried everything but I can't add permitions to this registry keys or delete them...
If you can help me I'll appreciate.
Best regards,
SérgioI'm having the same issue... but none of the methods have worked out for me in the discussion, does anyone have any other suggestions?
I've tried doing to windows utility cleaning, ran the CS4 clean script, uninstall and reinstall multiple times, tried going through the trial (same error), loaded the program on a disc and tried to run it from the E:/, copied all the files to the C:/ and named the folder Photoshop CS4 (no luck there)...
Here is a screenshot of the error, thanks for your time in replying to my message: -
I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open. First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am trying to update itune and am geting canot find Update'itunes.msi I have tried to locate the file and cannot wit th phone upgraded to ios6 i canno cnnec it to itunes How can i solve this issue?
Help(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?
I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?
Nobody can tell you anything without proper technical details. There is no point whatsoever in throwing around generalized assumptions without having exact error messages and so on.
Mylenium -
I am trying to update Itunes in Windows XP but after going through the the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???
"The Older Version Update cannot be removed. Contact your technical support".
Doublechecking before proceeding. Is it saying the older version of Apple Software Update cannot be removed, or some other program? (Several different program names can be mentioned in this context.) -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
Error Code 8024200D while installing update KB3000850 for Windows 8.1
Error Code 8024200D while installing update KB3000850 for Windows 8.1
I have been prompted for the last 10 days to install the important update KB3000850 in my laptop, but the installation fails every time.
Two days ago, on March the 12<sup>th</sup>, I installed 31 updates without any problem. What is wrong with this particular update?
You will find below my dialogue with Microsoft Support Engineer, Mr Niranjan Manjhi, who referred me to you:
Hi Michelle,
Thank you for posting your query in Microsoft Community.
I understand that you are unable to install the a specific update KB3000850. I will be happy to assist you with your query. Let me ask you;
Is your computer connected to domain?
Which security software is installed in the computer?
Do you remember making any specific change in the computer prior to the issue?
This November update rollup also includes all previous updates since the previous image update in April 2014 and this includes performance and reliability
improvements.
Cause:
This issue occurs because a process keeps a file in the component store open. Therefore, the file cannot be deleted or overwritten. Let's try the methods below and
check the status.
Method 1: Depending on the architecture of your
Windows 8.1 operating system, I would suggest you to install the following package first and then try installing the KB3000850.
All supported x86-based versions of Windows 8.1: [link] Download the package now.
All supported x64-based versions of Windows 8.1:
[link] Download the package now.
Restart is required.
Method 2:
If the issue still persists, run the Windows Update Troubleshooter and check the status.
Click to run
[link] Windows Update Troubleshooter
Also refer to:
[link] Troubleshoot problems with installing updates
Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.
Regards,
Niranjan Manjhi
Dear Niranjan,
Thank you for your answer.
To answer your questions:
1) Yes, my laptop is connected to the domain,
2) My security software is McAfee Total Protection, the same I use for my PC running Windows 7 XP,
3) I did not make any specific change to the laptop. It is true though that I run regularly McAfee´s QuickClean.
In your answer, you suggested 2 methods for resolving the problem.
I chose to apply first the second one, i.e. I ran once again the Windows Update Troubleshooter, which revealed again the following status:
Potential Windows Update Database error detected Ox800F08F: Not fixed
Windows Update components must be repaired: Fixed
And a last information: Yesterday, McAfee´s Vulnerability Scanner was automatically activated, showing as "critical" the update in question ("important" according to Windows)!
As for applying the first method you suggested, I will need the services of a professional, someone more IT literate than myself.
Michelle
Hi Michelle,
Thank you for keeping us updated on the issue.
Since the computer is connected to domain, I would request you to post your query in the TechNet forums as your question is beyond the scope of what
is typically answered in this consumer forum and would be better suited for the IT Pro audience on TechNet.
Please post your question in the link TechNet Forums.
Regards,
Niranjan ManjhiHi there @Achintya-only
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I see that you are getting an error code, when you try to install Windows 8.1 from USB or DVD. I am happy to assist.
Just to clarify, you are using a standalone Windows installation disk, you are not using a factory recovery image. Is that correct?
Have you run the hardware diagnostics on your notebook? HP Notebook PCs - Testing for Hardware Failures (Windows 8)
What operating system was on the system before, and have you made a set of recovery media, for your original factory installation?
Please let me know what you find.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping! -
Solution: iTunes for Windows installation interrupted
Hi everyone.
From my experience...
If you are running Windows XP Professional and have updated to Service Pack 2, you will not be able to install iTunes+QuickTime.
You will need to un-install Service Pack 2 and then install iTunes+QuickTime. You can then re-install Service Pack 2, but keep in mind that if you try to update iTunes+QuickTime, you will need to un-install SP2 again.
This is if you can't install or update and are receiving a message reading:
"The iTunes for Windows installer has completed.
The installation was interrupted before iTunes could be completely installed.
The System has not been modified. To install this program at a later time, run the installation again.
Click Finish to exit the wizard."
Good luck!Something is clearly horked up regarding SP2.
Try re-applying SP2. -
I updated iTunes today (Windows). I restarted the computer but when I tried to launch, I get the message, ""The procedure entry point AVCFURLAssetInheritURIQueryComponentFromReferencingURIKey could not be located in the dynamic link library AVFoundationCF.dll".
I then did a new install of the latest iTunes version and got the same problem. No more iTunes.
HELP!!!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Error 16828 when update from native Windows installer
Dears,
I have noticed error 16828 when I tried to update AIR application.
Steps to reproduce (AIR 2.5.1):
1. Prepare AIR
2. Prepare Native windows installer (*.exe)
3. Install application from native windows installer
4. Run application updater
5. Download new application air file and start install
6. You will get 16828 error.
Does anybody know how to solve this problem?
I know (too late) that updating native application with build-in updater (air.update.ApplicationUpdaterUI) is not possible and I have to use NativeApplicationUpdater library.
Unfortunately we have many users with installed Windows native application with buggy updater class. Each time when they tried to update they will get this an error with so misleading error description.
thanks in advance
AdamHi, Brad
I was able to run .exe renewal in accordance with "extendedDesktop"
The principle of the following
<Code>
airFile = File.applicationStorageDirectory.resolvePath(folderUpdate + '/updateCode.exe');
private function StartUpdate () : void {
var npsi : NativeProcessStartupInfo = new NativeProcessStartupInfo();
npsi.executable = airFile;
var nativeProcess : NativeProcess = new NativeProcess();
nativeProcess.start(npsi);
Reboot.CloseApp();
Close Apllication function
public static function CloseApp () : void {
var mgr:ProductManager = new ProductManager("airappinstaller");
NativeApplication.nativeApplication.exit();
</Code>
Run .exe through the console and close the application. If you do not close the updates will not start because of the running application.
Everything works, but for me the way the data is not suitable.
Another disadvantage is that the way to run an application can only Windows. -
Trying to update itunes on windows
I am trying to update itunes on my windows pc ready for getting the new iphone. It will not install the update just says an error has occurred. Will i be able to use the new iphone 4s on the old software? What will happen if i uninstall itunes then reinstall again to get the new version? will all my contenet be lost?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Cannot update itunes in windows XP
Cannot update itunes in windows XP, a message appears about a installation file not available
perfect, thanks.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?
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