Problem Installing Updates to CS5

I got a notice that updates are available. I clicked OK, the updates downloaded and started to install. After a bit, a window pops up saying "Please Close the Folling Applications to Continue: Adobe Photoshop CS5". It's not open, I tried opening it then closing it but still get the same window. What an I doing wrong?
Gale
Windows 7

be sure your bridge is closed.
Also if you had a photoshop crash it may still be running in the background, you can press "ctl alt del" bring up task manager, then looks for Photoshop.exe is the processes tab. once you located it right click and choose end process,

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Problems installing update PS CS5 on new Windows 7 laptop w/ prior PS vers. already installed

Hi,
When I first got my new Windows 7 laptop, I tried loading PSCS5 onto it, but since it was an update disk, and previous versions weren't there, it didn't load. I finished my work during a 30-day trial period on a recent sabatical, I uninstalled it and all PS files except images saved, and have now gone through the following process in attempt to load it:
1) Loaded PS 6.0 from a CD and serial number that I own--no problems
2) Loaded PS CS2 from a CD and serial nuimber I own--no problems
3) Loaded PSCS5 from an update CD also purchased, and got an error message saying something about CS4 needing to be uninstalled before CS4 could be properly loaded.
Puzzling because A: I never loaded CS4, and B: was not trying to. So I uninstalled everything conceivably troubling from Adobe, even Flash Player, Patch files, but not ASA or Adobe Download Helper. Some Adobe files left behind I deleted and emptied the recycle bin and restarted over several different times. To my knowledge, my CS5 has only been used on one other computer. Do I need to de-activate it on the other one? I don't find it on a 3rd computer, but if it was simply uninstalled, without de-activation, would I need to re-install it to deactivate it on the 3rd one. I'm hoping somebody can help me tell how many computers have CS5 activation.
Now, I've tried simply loading the CS2 disk and going to the PSCS5, and that failed, so I re-did steps 1-3 after purging also Lightroom3 and DreamWeaver CS3, thinking something from them might've been the culprit (though they earlier loaded flawlessly after a de-activation of DW on another computer). This time the Adobe Support box came up and after searching the system or whatever, said 'no problems could be found', and that I should contact Adobe Support. No FAQ's address this problem and a scan of forums was not helpful. So here I am.
Any ideas? If it is lack of a Registry entry, it would be helpful to know exactly which one and how precisely to get it and patch that into Windows 7 for those of us who are not IT geeks. I'm guessing this might be a recurrent issue and it would be helpful to simply have that code to patch in, if it is known.
Otherwise, I'm stuck using CS2, which while OK, is not CS5.
All my Adobe products have been purchased originally purchased and activated by me.
Thanks for any help,
Michael J Kissane

Hi Jeff,
After reading your mail, I've un-installed the previous versions now
(both 6.0 and CS2), including manually some files listed as
impossible to uninstall under the PS 6.0 wizard (Adobe Program files
x86, something). I restarted the computer (Lenovo running Windows 7
Home Premium).
I then tried to run the PS CS5 Upgrade disk directly and it failed
with suggestion to go to the ASA, which said quickly "Inspection
could not identify any issues. Please contact Adobe Support for
further assistance"... and the website for same.
I recall I did get a box with a request for the qualifying
prerequisite's serial when I first tried this in December, but not
having that on hand and after failing (I believe I even tried getting
serials from 'My Adobe' resource) I punted and went for the trial
period to finish my project. The rest I've written about in my forum posting.
I'm hoping info from Maggie_8 from the forum
http://forums.adobe.com/message/3880631#3880631 may get me through
it. Otherwise, I don't know if I can save what's on the new laptop to
an external HD and start all over after back tracking to a previous
point (this was possible in older Windows OS, I recall, but one lost
anything not saved elsewhere as the clock was turned back, so to speak)
Frustrating...I had problems with Adobe Reader, too, and I hope I've purged it.
Will persevere, but without wasting eons of time. Other fish to fry
and all that...
-Mike

Problems installing updates to all of ilife 08

I am having major problems installing updates to all of ilife 08. The updater recognises & downoads the updates, but after completeing the download reports an 'unexpected error'. This has been happening for weeks?

Saundg:
Can you give us some more info on your setup: system version, Quicktime version, iPhoto version currently running and the other iApps? Have you run Disk Utility to repair disk permissions and to verify the disk (and make any fixes that are reported needing fixed)?
You might try downloading the individual updater files from Apple's Downloads page and run locally.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?

I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?

Nobody can tell you anything without proper technical details. There is no point whatsoever in throwing around generalized assumptions without having exact error messages and so on.
Mylenium

Hi I have a problem with updating my CS5 premium suite

Hi I have a problem after install my CS5 premium suite, It won't download and install updates. The error is: An error occurred, when downloading this update, close and try again. Its all programs in the suite, photoshop, illustrator etc. Whats going wrong?

Hi Cltor,
Please download and install the updates manually from : Product updates
and check.
Regards,
Rave

Problems Installing Updates from WSUS - Error Code 0x800f0826

Hi Everyone,
I have a WSUS server that I am using to dish out updates to the rest of my network. I am using PC's with Windows Vista SP1. Most of my PC's are installing updates fine with no problems - but there are a certain few that will not install any updates and return the error 0x800f0826.
All of the PC's are from the same image - so there is nothing different in the software setup that I am aware of.
I have been browing the net for ages, and have tried a few fixes - for example:
Starting Various Services and Setting to Automatic - No Luck
Renaming the SoftwareDistribution Folder - No Luck
Checked update history for failed updates and unassigned potential problem update - No Luck.
I am running out of ideas now - can anyone help?
Thanks
Matt

Install System Update Readiness Tool
Once you installed SUR Tool, run below commands
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Downlod System Update Readiness Tool from below link
http://windows.microsoft.com/en-GB/windows7/What-is-the-System-Update-Readiness-Tool
Refer : http://www.thewindowsclub.com/checksur-system-update-readiness-tool
Refer below link for analyzing log and further troubleshoot :
http://www.sevenforums.com/tutorials/108805-system-update-readiness-tool-checksur-log-file-analyzis.html
Regards,
Manjunath Sullad

Problem installing Adobe Photoshop CS5

Hi, I am writing this topic because I can't install Adobe Photoshop CS5 and when the installation wizard writes me that the installation failed, he wrote me with this:
Exit Code: 6
--------------------------------------   Summary --------------------------------------
- 0 fatal error(s), 57   error(s), 57 warning(s)
WARNING: PayloadPolicyNode.SetAction: IN   payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is   required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5   Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN   payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is   required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5   Core but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload    {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is required   by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64   but isn't free.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR:   -   Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation   failure
ERROR:    - Adobe Photoshop CS5 French Language   Pack_x64_AdobePhotoshop12-fr_FR_x64: Install failed
ERROR:    - Suite Shared Configuration CS5: Install failed
ERROR:   - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5:   Install failed
ERROR:   - DeviceCentral: Failed due to Language Pack   installation failure
ERROR:   - AdobeTypeSupport CS5: Install failed
ERROR:    - AdobeColorVideoProfilesCS CS5: Install failed
ERROR:    - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for    Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed    due to Language Pack installation failure
ERROR: - Required Common Fonts   Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64:   Install failed
ERROR:    - Adobe CSXS Extensions CS5: Install failed
ERROR: -   Microsoft_VC80_ATL_x86_x64: Install failed
ERROR:   - AdobeOutputModule:   Install failed
ERROR:    - AdobeCMaps x64 CS5: Install failed
ERROR:   - AdobeTypeSupport x64   CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR:    - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR:   - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR:   - AdobeColorEU CS5: Install failed
ERROR:   - AdobePDFL CS5: Install failed
ERROR:    - AdobeCMaps CS5: Install failed
ERROR:   - AdobeColorNA CS5: Install   failed
ERROR:    - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common    Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0:    Install failed
ERROR:     - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop    CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR:     - Recommended Common Fonts Installation: Install failed
ERROR:    - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe    ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install    failed
Can someone help me fix this because I bought this software, but since I bought it, it goes over.
If my pc configuration info would be useful to someone, they are here: brand computer:
HP Pavilion a6752
platform: Windows Vista 64-bit
processor: AMD Phenom 4 hearts
graphics: Nvidia GeForce RAM: 2 x 2 Gigabytes
Thank You

This forum is for Photoshop Elements, the consumer version of Photoshop. You need the regular Photoshop forum, which is here:
http://forums.adobe.com/community/photoshop/photoshop_windows
Good luck!

Problems installing Premiere Pro CS5.5

I am a newbie to Apple systems, and as a result am having no luck installing Premiere Pro CS5.5 to my new iMac desktop.
I've sucessfully installed and used this program on my very familiar Win7 system, but moving to OX10 and Apple has proven to be more
than my non-technical brain can handle. I cannot find anything specifically labeled Install.app, and on clicking some of the files with
"Install" in the label, a box pops up saying "there is no application set to open the document". I would so like to get to work on my footage,
and would appreciate any help you amazing, knowlegeable people can provide! Thanks!

Have you tried some of the beginners material for OSX on the web?
http://www.youtube.com/watch?v=8gkvAt1FYps
http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X

Multiple problems installing upgrade from CS5 Design Prem. to CS6 Design Prem.

I had started a thread a few days ago regarding problems that I was having while installing my upgrade from CS5 Design Premium to CS6 Design Premium. Everything seemed to install fine with the exception of Acrobat X Pro. http://forums.adobe.com/message/4716847#4716847
I thought that I had resolved the issue through tech support, but apparently not. First of all, they had me install the trial version of Acrobat X which actually let me install with no errors. A couple of days passed and Acrobat asked if I would like to continue my trial or enter a serial number. I tried to use my serial that came with my upgrade but it rejected it, so I opted to continue the trial. Then earlier today as I was working in InDesign, upon launching I got a script error message.
Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts CS6\Flash\Flash-12.0.jsx
Line 153: if( app.name = = flashAppname && (module.name = = 'DefaultScript' II module.name = = 'Flash'))
Cannot open resource file.
After clicking OK it seemed to open InDesign fine and I was able to open files and go about working. While working I noticed that I had no effects in the dropdown menu under 'Object'. Tried the shortcut for them and nothing happened. I have yet to try to open any files containing effects (drop shadow or something) but am guessing that they will not work. My next course of action was to try to Uninstall and Re-Install. I removed CS6 and Acrobat X Pro from my computer and ran the Creative Suite Cleaner program. Then instead of installing the upgrade from the DVD, I decided to download the program from the Adobe LWS and give that a go thinking that maybe the download files are more up-to-date than the DVD that I recieved. Now it seems I am back to square one with the same problems (InDesign missing 'Effects' and who knows what else, and Acrobat X Pro failed to install), but this time I have diffent errors on the "error summary file" that shows up as a link in the "Installation Complete" dialog box. Sorry for being windy, but I really need to get this resolved. Thanks for any and all input. PC is Dell Precision T3500 running Windows 7 and is current on it's updates.
Here is a copy of the errors from that page:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF012, DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 5 warning(s)
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Locale\fr_FR\AcroIEFavClient.FRA. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Locale\fr_FR\AcroIEFavClient.FRA. Verify that you have access to that directory.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Jon\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Jon\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Errors "Exit Code: 6," "Exit Code: 7"
Acrobat Cleaner Tool
Sign in or activation errors
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium

Unable to install updates to CS5 Design Premium on Macbookpro

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Hi Mdbitne,
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Can't install updates to CS5?

Did a clean install of CS5 on a new MacBook Pro.
That seemed to work. Deactivited one computer so now only 2 are activated.
Then tried to install the updates. That failed - said I didn't have an active serial number (but I do, or clean install would not have worked)?
How do I input the serial number to get updates?

download and apply directly, http://www.adobe.com/downloads/updates/

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I have an iPhone 4. I tried to install the update 6.1. It failed, apparantly due to verification. After the second try, I was directed to plug my iPhone into my iTunes. I then had to restore my iPhone. If I had not had my laptop, my iPhone would have been unuseable. There appears to be a problem with the update.

Lensho wrote:
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Problem Installing Updates to CS5

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