Problem instant message ep7

Hi,
I have a problem with IM in NW04s EP7 SP6 with KMC components at level 7.
I make the configuration process of the CLP.
When I try to send an instant message to a user, a new minimized windows opens, but the windows to write the message never open.
With the httpwatch program I get the following log.
http://<server>:<port>//irj/portalapps/com.sap.netweaver.coll.appl.ui.rtc/scripts/RTCUtils.js
http://<server>:<port>/irj/servlet/prt/rtmf
http://<server>:<port>/irj/servlet/prt/rtmf.... forever loop.
Does anyone know what is going on???
Thanks for yours help.
Nelson

Hi Nelson,
Please refer to the following post:
<a href="https://www.sdn.sap.com/irj/sdn/thread?threadID=443019&messageID=3603152#3603152">instant messaging window shrinks after clicking Send button</a>
Hope it helps.
Regards,
Michal M.

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