Problem intalling itunes

im having troubles to reinstall itunes i uninstall and restart pc and error i cant get rid of the installation how can i do this?

i mean i uninstall itunes and reinstall it replies back old itunes cant be taken out contact support group

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Problem Intalling iTunes; Missing Component

Okay so I haven't updated my iTunes to the latest one and whenever I updated my iPhone 5s to iOS 8, iTunes needed to be updated as well for it to sync. So I did, and it crashed while updating. So I uninstalled it the safe way, the one where you have to remove the components in order and re-install it again. When I tried to download it again (with it's latest update) it would finish downloading and it would say "Open iTunes when finished" and when I click finish, it would come back saying its missing a component. It would pop up two notifications: the first one saying,
iTunes Helper
Apple Application Support was not found.
Apple Application Support to run required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
The Second one would say:
iTunes
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again
Error 2 (Windows error 2)
Figured when you re-install iTunes it would re-install the components too but undoubtedly not since when I do uninstall iTunes (typing in Control Panel "apple" usually brings up iTunes and its components) it doesn't show all of the components that should've came with it. How do I fix this problem? And how do I get Apple Application Support back? If it helps, I have a PC with Windows 7 64-bit.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2

Problem with iTunes installation - Error Message when trying to use

I intalled iTunes on my Dell Laptop. The icon is on my Desktop, but when I try to start it, I get the following error message;
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
Then the error message wants me to send some message to microsoft?

You can't do that. Instead, just remove "aaa new-model" from the config then try to deploy it. Alternatively, you can try "merge mode," but that will send the whole config back to the device.

WHy can't i intall iTunes???

Every time I try to intall iTunes it automaticly brings me to a page that says "thank you for downlaoding itunes"!! AND I haven't even downloaded it yet! Please tell me what is wrong and how to fix this problem!! My operating system is a SONY VIAO w/ WINDOWS XP...

Take a look at this link, https://discussions.apple.com/message/10579650#10579650

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

Problem with itunes and iphoto after time machine restoration

After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
How can I restore everything back to normal?
Matt

Look at Q15 here. http://pondini.org/TM/FAQ.html
There are separate sections for iphoto and itunes.
It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

Problem with iTunes and low quality playback on headphones

So I have an awesome pair of Phillips headphones that are awesome and recently i've been using my headphones and noticed that during playback the audio quality was not what it used to be. Crackily on the high notes and fuzzy on the bass notes plus overall just bad quality. I investigated more and isolated the problem to itunes and not my headphones. They work perfectly on an ipod or when I play a video on youtube. So I am wondering what is wrong. I assume it as something to do with iTunes. Any suggestions would be greatly appreciated. Thanks
-Winfield

I did try adjust the sound enhancer originally (should have noted that). It helped with some of the notes, did not fix. Where is the equalizer in 10.6?

Problem with iTunes and iPhone Music organization. PLEASE READ AND HELP!

Hello All!
I have this problem concerning iTunes and my iPhone. When I add music, and I update the Artist title to organize it in my iPhone, It shows EDITED on my mac in iTunes, but not my iPhone. I took a screen shot of what It shows. The TOP is iTunes showing "Arie Dixon" and "Arie Dixon & Olivia Cipolla" two seperate CD's, yet different Artist Titles, just the way I want it. The BOTTOM shows how the file was originally, in 3 seperate titles, "Bebe Boohgz" "The Jackmove 3" and "Arie Dixon 'Bebe Boohgz' and Olivia Cipolla". The problem is that iTunes shows it in the correct title, but my iPhone won't. This is my 2nd iPhone 4 I have that has this problem. I'm not sure if it's the settings or encoding, can someone help me out? I can't be the only person with this problem. Apple rep looked at me like o_O
I also have music that won't appear in my iPhone, I manually have to search for, but appears on my iTunes in the correct title.
I also have everything updated, and have the new os x release.

kcinokc wrote:
I have a 3GS and the ios is 4.3.4. I am trying to load the latest version so I can then get the icloud.
So plug the device into the computer and upgrade.
Are you getting a specific error message when trying to do this?
As for the message about the media disappearing, of course it will. This is how iOS upgrades work. The device is wiped and the newest version of iOS for the device is installed as a "new" device then the device is restored using the backup created prior to the upgrade.
All the content on the device should already exist in iTunes on the computer.
If you want to move your iTunes library to a different drive for capacity reasons, do the following:
Close iTunes
Copy or Move the ENTIRE iTunes folder from the C drive to the other drive.
While holding SHIFT launch iTunes. iTunes will then prompt the user to select a library or create a new one. Point iTunes to the new iTunes folder location.

Problem with iTunes in Windows XP

I am having a problem loading iTunes in Windows XP service pack 2. Every time I click on it, it seems to load for a little while, and then a window pops up saying "iTunes has encountered a problem and needs to close". When I clicked on the details tab, it showed me a bunch of stuff I couldn't understand. Here's what it said:
AppName: itunes.exe
AppVer:7.6.2.9
ModName: unknown
ModVer: 0.0.0.0
Offset: 00000000
How do I get iTunes to work right?

The first question, Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter
These are know to cause troubel with Quicktime and must be uninstalled before proceding.
It is also a good idea to go to your Control Panel and try to launch QUicktime preferences - you need to be in classic view to see it.
Post any error message in full. This error message can give a clue to the presence of problem codecs if you are not sure.
Next do a removal of Quicktime with installer cleanup, followed by an install of the latest version.
I will give a method for complete removal, cleanup and reinstall of iTunes, Quicktime and related components, but in your case it may be possible to just do the QUicktime part. Don't forget to delete the recommended files from your system32 folder.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

I am experiencing two problems with iTunes on my iPhone 5s.

I am experiencing two problems with iTunes on my iPhone 5s.
Issue 1: iTunes Match
Some song playback is merging songs. I select “Song A” to be played and midway through the song it begins playing “Song B” however when I look at my phone it indicates that “Song A” is still playing even though the actual music is not “Song A”. I searched the Apple Support Community as well as the internet and this seems to be an ongoing issue back to 2012 that has not been resolved. All of the “fixes” that are provided do not work. For example, update/sync iTunes Match, delete the song from your iPhone and re-download from the cloud or delete the song from your iTunes including the iCloud and re-download. None of which worked. I even tried to complete erase the song from my computer hard drive and restarted my computer and then re-downloaded the song and it was still not working.
Issue 2: iTunes Preview Track
I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
No aftermarket apps on iphone 5s
Latest iOS 7 on iphone 5s
Latest itunes 11.1.5.5
Running Windows 7 (good comp)

Hey, im experiencing problems with itunes. i downloaded the recent itunes update yesterday and today i plugged my iphone in and my computer said there was a trojan horse and now itunes wont open. Help please??

Hey guys, Im expierencing problems with itunes after the latest update yesterday(1/22) and the problem im having is when i plugged my iphone into my PC today a virus detection came up and said a trojan horse was present. I also cant open itunes at all. Im confused and dont know what to do. thanks in advance

Place the device in DFU mode (google it) and restore.

Problem intalling itunes

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