Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there
Alright, I've had this problem for a while now, and I'm at my wit's end. Hope someone can help me.
First of all, I'm running Windows 8.0 on a Lenovo, using iTunes 11.1.5, and an iPhone on iOS 7.0.6.
Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there. On top of that, every time I plug in, my phone gives me the same "Trust this computer?" prompt, like it doesnt recognize the computer I told it to trust 5 seconds ago. A couple times, I got lucky and iTunes dignified me with a "An iPhone has been detected, but could not be identified properly." prompt. I've tried uninstalling and reinstalling the mobile device driver, updating everything, uninstalling and reinstalling iTunes, resetting my iphone settings, but nothing works. Any ideas?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538
Similar Messages
-
I don't know what happened to my iphone but for some reason, siri is talking to me now and I have to tap everything 3 times inorder for my phone to do what I want it to do. How can I fix this problem?
Hello, Alayah14.
Thank you for visiting Apple Support Communities.
This sounds like VoiceOver has been enabled. Here are the steps on how to disable this feature.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Cheers,
Jason H. -
My volume is greyed out when I turn on the Mac, but for some reason it works again when I turn on bluetooth. Nothing in system prefs changes this??? Its all very random and sometimes I do not have this problem at all or it is fixed again when I restart the Mac.
please let me know if you figure out how to do correct it because mine has exacly the same problem.
-
When i load up Photoshop CS6 it loads up the Administrators Account for some reason and it is quiet irritating if someone can help please respond as i would like to continue using Photoshop.
If you are using someone else's computer, then you need to get the Admin to sign in so you can run PS.
If it's your own computer, then you need to know the Admin's password so you can work. Better yet, YOU need to be the Admin. -
I have about 70 Cd's loaded on my computer as I had previously owned another MP3 device before I got enamored with the Ipad and Iphone. My problem is itunes will not recognize all of this music. To give a specific example, I have an old Bon Jovi Cd "crossroads" , itunes only recognizes 2 songs off the Cd. How can I get itunes to recognize these songs? They do not show up on itunes anywhere but if i go to my music folder I can locate the songs and it even shows the itunes logo but, the songs will not play with itunes. I've got a few hours of music i would like to have on my iphone. Can anyone please help me with this?
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Use your backup copy to put everything on the computer, then sync.
If for some reason you have failed to maintain a backup, not good, then you can transfer itunes purchases from your iphone to your computer - File>Devices>Transfer Purchases -
I have 9.81 GB of memory free on my iphone, which is more than enough to hold my entire music library, but for some reason my mac keeps telling me that I need 6.5 GB more of memory space to hold everything in my library. What can I do to solve this?
Are there any other things selected to be synced to your phone? Photos perhaps?
-
I just bought a new iphone 5c
typed in a passcode
went back to type the passcode and it's 'invalid
now the phone is 'disabled
any ideas how to reset the phone
thank youTati7 wrote:
now the phone is 'disabled
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
How do I download the music from iTunes onto an old iPhone 3gs without affecting my iPhone 5? I have reset the iPhone to factory settings and when I plug it in it wants to use the device name for my current iPhone 5 and I don't want to change anything on my current iPhone. iTunes won't let me change the device name for the 3gs. I just want to use the old iPhone like an touch.
Hi littlemansa,
If I am understanding you correctly, it sounds like you are returning to an old iPhone that has been erased and you would like to set it up as a new device without restoring from a backup which would affect the name of your iPhone, as well as the contents therein. I have an article for you that can help you set up your iPhone as a new device, and that information can be found below:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
http://support.apple.com/en-us/HT4137
Basically, it seems like you may be stuck on a screen that is asking if you would like to restore your device from the backup that is filed under the name of your new iPhone, or if you would like to set up the device as a new device. I would suggest that you set it up as a new device to achieve your desired results.
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
When I plug my iphone in to sync with itunes the summary screen does not come up. I only want to sync music. It starts synching everything.
Disable automatic syncing.
Whatever is selected under the various tabs for your iPhone sync preferences will go through the process of being checked - if there are any changes in regards to the data you have selected to be synced with or transferred from your computer regardless. -
I got a new iPhone 5 when I went to add my music back from the cloud Not on this iPhone Rihanna for some reason will not re load to my new phone the Little wheel just keeps moving nothing ever happens. I turned it off and still nothing
whats up with that I have one beatles song and one kenny chesney alsoMate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
Hi there
So I just changed from an iphone4S to an iphone 5 because my screen didn't work any longer on the 4s but the phone itself still works so I managed to get all my contacts etc BUT for some reason I can't transfer all my music across to itunes and therefore I can't get it onto my new phone, it only transfers about 50% of it.
Then when i go into music on the iphone 5 it shows the music but won't let you play anything and just flicks through all the songs without playing anything.
Can anyone help please?
Thank youThank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same. -
I installed Nik:s suite of plug-ins for LR5 but for some reason not all of them were installed. In the end I uninstalled all of the Nik programs from my Mac but before I reinstalled them I opened LR5 again to check. Under "photo" and "edit in" the plug-ins were still presented but no programs opened, of course. after reinstalling the plug-ins one of the programs appeared twice in the list but not the others. I´m going to reinstall them again and I´m wondering if there is anyway of erasing the links to the plug-ins under "photo" and "edit in" ???
Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card. Please help to solve this problem.
Return it and get your money back. Virgin does not offer official unlocking, thus there's no way to get the phone officially unlocked for you to use it.
Sorry, but you wasted your money. -
Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help please.
Thank you Callum GordonWell the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck
Maybe you are looking for
-
Hi All, I have a problem that I have been working on for the past week and hoping someone can provide the missing link for me. Background We currently have a 2008 "VDI" environment with both personal and pooled Windows 7 desktops deployed to thin cli
-
Block creation issue with new entity and datasource
The below calculation script that will not create blocks. This is just one of the formula for one cost account. the formula repeats similarly for other cost accounts. When ran it won't create blocks so #missing data. I even tried switching the "Accou
-
Cannot uninstall PSE10 after failed install (Windows 7 Home Premium)
I am trying to install Photoshop Elements 10 from a disk. The process has gone like this: I restarted my laptop and made sure it's Windows Updates were up-to-date. I uninstalled the PSE9 trial that I had on this computer (that had expired a while ago
-
How do I change the name of my computer
How do I change the name of my new iMac, my wife set it up and she named it wrong and I want to name i differently. Now I have 2 computers on the network with her name as the computer name at least one has an 's after the name, but I just want a tota
-
Hi all, I've just downloaded jdk1.2.2,and installed it in E:\.I've written a simple program x.java and stored it in E:\.Iam working on Windows NT 4.0(SP 5) machine. I've set the path as E:\jdk1.2.2\bin and classpath as .;e:\jdk1.2.2\jre\lib\rt.jar;e: