Problem issue adobe cloud

http://iv.pl/images/68220942748336369536.png
hello how to turn adobe cloud I have a white background and nothing I can do
PL: witam jak włączam program adobe cloud to mam białe tło i nic nie mogę zrobić

Have you tried uninstalling and reinstalling the Creative Cloud desktop application haccle?
You can also look at the suggestions here in this article around special characters in your account -- Blank white screen | Sign in | Creative Cloud Packager
Lastly if neither of these suggestions work, a few users have reported that installing the Application Manager has helped them --- Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Let us know what resolves for you.
Regards
Pete

Similar Messages

  • What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?

    I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
    Today is the 20th day of my trial period and I have 10 days left to take the decision of continuing with CC 2014 or not. The past 20 trial days were not very pleasant. I want you to share with me the following details which I'll list them as bullet points and I would appreciate diagnosing the problem if you can and suggest a solution for it  to re-try the Adobe Cloud CC 2014 for the 10 remaining days with no further problems.
    I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
    My system configuration is Intel Core I7   950@  3.07GHz , installed memory 12 GB. , Windows 7 Ultimate, 64 bit Service pack 1, 3 hard drives 1TB. each (one of them is dedicated for Adobe asset files and the editing work)
    For the first 2 or 3 days I used mainly the Premiere Pro CC 2014 establishing short projects for a max. of 5 minutes each and it was working normal. But, later, as soon as I started to build a project which reached about 24 minutes of length and I began to edit those before I add more clips to the timeline, unfortunately, the PrPro CC 2014 started to freeze on any of the frames every time I try to edit normally as I used to do with the CS5, so, I had to wait for 2 or 3 minutes every time it freezes, then it works for seconds then freezes again!!  and during the 20 days mentioned above it crashed once.
    The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
    I installed the Magic Bullets Suite trial version, and the Neat Video trial version, aiming to purchase either the DeNoiser or the Neat Video (but I tried their effects without saving them to the project).
    I used to export parts/ or whole project before finalizing the editing process to be able to monitor on a TV screen (mp4 file format) some of the changes I made in PrPro before being freezed.
    Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
    Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
    Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.

    Hello Ashraf,
    Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
    Thanks,
    Kevin

  • Problem with Adobe Creative Cloud software for PC

    Good Evening,
    I have a problem witg Adobe Creative Cloud software for PC
    I have Windows 8.0 x64. I downloaded few apps using the Creative Cloud software and had to restart my computer due to the pending windows updates. After I restarted my computer, the software didn't work proprely. When i launch it, the cloud icon is gray and when i click on it i can only see the title and nothing else (white space) Each time i close it, Windows says that application caused an error and it need to be shutted down. I tried reinstalling the Creative Cloud software multiple times and it didn't help. Is there any other way to install the software without using the app ?

    Hi
    Is it specific with Muse not working ? Or its with any application installed using creative cloud app manager
    If its only Muse , then please try follow solution 1 and 2 in this document :
    http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
    If still same issue, then please get in touch with support directly.
    Thanks,
    Sanjit

  • Adobe Cloud App Problems

    Cannot sign into adobe cloud app. Will sign in and then kick me right out. I can on the web but the app will not work. Ive tried uninstalling it and installing it again but still nothing has worked. Any help will be appreciated thank you .

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Photoshop touch to Mac and back without adobe cloud costs & privacy issues.

    How do I transfer files between Adobe Photoshop touch and my adobe creative suite applications on my mackintosh computer? I do not want to pay for additional adobe cloud services. In addition I have concerns over the privacy of adobe's cloud for certain images. As a retired plastic surgeon, I have used Photoshop for years to help with public and patient education. Final posted images can have privacy concerns addressed. I do understand that I can transfer a single layer from Photoshop touch back to the computer by mail or camera roll. procreate has a Photoshop export tool.
    Where is Photoshop touches export tool? if the only tool is through the additional monthly charges of the cloud, you are alienating loyal Adobe customers.
    Michael Bermant, M.D.
    retired plastic surgeon

    Thank you for your help. I have finally figured out and shared my first image. The fear was that I was going to be charged a monthy fee just by using the service. It would be nice if there was a footnote with something to that effect. All I was seeing was the monthy and yearly fees.
    Finally found this, boy it was burried.
    What happens to my files in the cloud if I cancel my membership?
    If you cancel your paid membership you will still have access to the free level of membership, which provides 2GB of storage. You will have a 90-day grace period to delete files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files in your cloud storage for more than 90 days, you may lose access to some or all of your files.
    Can I access Adobe Creative Cloud without being a paying member?
    Yes, there is a free level of membership for anyone who wants to explore Creative Cloud before committing to a paid membership. To sign up for a free membership, go to www.creativecloud.com and follow the instructions to get started.
    What do I get with the free level of a Creative Cloud membership?
    The free membership will provide you with access to powerful file syncing and sharing features, 2GB of storage space, free levels of Adobe services, and access to 30-day free trials of all CS6 applications and other Adobe desktop applications, such as Adobe Edge preview and Adobe Muse.
    I will now try to figure out the privacy issues next. In the non public folder, who other than myself has access to sensitive photos? Trying to read the leagal documents is quite confusing.
    Michael Bermant, M.D.
    Retied Plastic Surgeon
    Plastic Surgery Encyclopedia

  • Adobe Cloud Problems

    I tried to join/sign up for Adobe Cloud online and it is still giving me a "please wait" message and it has been over 12 hours. I don't want to refresh or leave the page in case it messes it up. Does it normally take this long to process??

    Nope. You have a connection problem with your browser or it's suppresssing a JavaScript. Refresh the page, check your Adobe account. If soemthing went wrong, contact support directly by phone or web chat and try to use a different browser the next time...
    Mylenium

  • My Premier Pro software that I get from Adobe Cloud subscription, no longer RENDERS.  How can I speak with Tech support to remedy this problem?

    My Premier Pro software that I get from Adobe Cloud subscription, no longer RENDERS.  How can I speak with Tech support to remedy this problem?

    For several hundred productions, Pr CS6 worked perfectly for me.  Now, for some unknown reason, when I attempt to render video, the render progress window continually shows more and more frames to be processed.  Therefore when I get to 80% rendered it drops back to 70% and increases the total frames in the render.... over and over, so that I never get past 99% rendered... regardless of how long I let it process.

  • 10.9.4 adobe cloud and flash player issue

    Ok i updated to OS 10.9.4 on july the 16th,
    first website i visited said i needed to update adobe flash player which i tried to do and it failed
    so i followed adobes instructions to do a clean install. The only problem was it would not install the current or any other version
    leaving me without a flashplayer.
    Next i have adobe cloud installed with all the apps this week i noticed they needed updated so i went to update all the apps i have installed guess what,
    they will not install since the 10.9.4 update as well, so i tried to install a new app same problem as the flash installer it will not install.
    i have been to adobes forums none of there fixes work and all this happened from the 10.9.4 update which is really frustrating as i use this mac
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    http://www.java.com/en/download/help/mac_install.xml

  • Updating my Adobe Cloud Problem

    I have just purchused the $50/month subscribtion for the Adobe Cloud. So I have acces to downloading all of adobe products. When I try to download Adobe Flash is asks me to update my adobe cloud, its starts the update but at the end it says the update failed on my desktop. My email is verified. So I cannot download anything at the moment so I am very unhappy. Please I need help ASAP. Thank you

    1.  sign out and then back in to your adobe cc desktop app.  retry to download flash
    2. if that fails, restart your computer and redo step 1. then retry downloading flash.
    3.  if that fails, use solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    4..  if that fails, you can start using your cc apps now by following the steps below:
    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/adobe-cc-direct-download-links.html
    and activate with your adobe id.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • PROBLEM ADOBE CLOUD

    http://iv.pl/images/68220942748336369536.png
    hello how to turn adobe cloud I have a white background and nothing I can do
    PL: witam jak włączam program adobe cloud to mam białe tło i nic nie mogę zrobić

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Cloud installation problem

    Hi guys, I just did a sytem restore, and Adobe illustrator is no longer in my computer... when I tried to get it again...upsss the Adobe Cloud said that I have already AI on my system. I am not able to install it again, any idea? I am desperate... thanks in advance!

    schwartzklon,
    You may try to restart the Creative Cloud application by quitting and relaunching it.
    Other than that, this may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Problems installing Adobe Photoshop Elements 9 - Rollback action issue.

    Im having problems installing Adobe Photoshop Elements 9.
    The problem is right at the end of installation, it says status is registering and then immediately does an action rollback.
    The message "The wizard was interrupted before Adobe Photoshop Elements 9 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again."
    I have also created a new administrator account and after rebooting tried to install it but with the same result. It appears to get to the end of the program install but falls over just before the Organiser install. There are no error messages. AV and surplus programs have been stopped. Desktop clean up run.  XP machine well within required spec.
    Any help would be greatly appreciated.
    Thanks
    Dave

    Hi
    Thanks for your reply. Antivirus and security software all turned off. I have tried all the solutions in the troubleshoot section but still having the same problem.
    Much obliged
    Dave

  • Adobe Cloud Update stuck at 99%

    My Adobe Cloud update for After Effects CC 2014 has been stuck at 99% for about 20 minutes. I have a job I need to get out right away. Anyone have any ideas? Would really appreciate any help... thank you!

    After Effects
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpda…
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Problems with Creative Cloud storage (again!)

    I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
    I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
    As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
    So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
    I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
    As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
    HOLD THE FRONT PAGE! I just opened my CC storage in a browser and tried to drag and drop the troublesome files directly. And it worked! So maybe the problem is with the CC app. (I have tried uninstalling and re-installing it numerous times). So dragging and dropping is a fix, but not very practical since you cannot drag and drop folders, so you have to create all the folders in the browser version and then drag the files as required.
    Anyone got any ideas?
    iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

    Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
    (for windows users)
    1 - Start menu
    2 - Go to Computer - OS ( C:)  - Users  - "Your Name"
    3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
    4 - Right click on the source folder - (Pics, docs)
    5 - Select copy
    6 - Right click on Creative Cloud Files
    7 - Select Paste
    This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
    Hopefully this will save some folks the Head - desks it caused me.

  • Adobe Cloud and CS6 extended trial.

    I bought CS6 recently and it is registered in my name.  For some reason I found myself on a trial of Adobe Cloud and CS6 extended which I do not want.  The trial has finished but when I try quitting it, it will not allow me to use my CS6.  How do I get round this problem?

    Hi Livlah-T,
    Everything looked normal with your account but it didn't appear you had completed the 30 day license check.
    My recommendation would be
    - Launch Adobe Application Manager from either the Start menu (Windows) or Applications folder (Mac) and install all available product updates.
    - Once this is complete launch whatever product was showing up as a trial and click the "License this software" and sign in with your Adobe ID.
    If the next time you launch the product it is still coming up as a trial, you might try creating a new administrator account and going through the "License this software" process again
    Windows 7  - http://windows.microsoft.com/en-IN/windows7/Create-a-user-account
    http://social.technet.microsoft.com/wiki/contents/articles/create-a-new-user-account-in-wi ndows-7.aspx
    Windows 8  - http://windows.microsoft.com/en-IN/windows-8/create-user-account
    10.7 - http://support.apple.com/kb/PH4600
    10.8 - http://support.apple.com/kb/PH11468
    and double-check nothing is interfering with the 30 day license check process
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Ensure you can reach
    https://lm.licenses.adobe.com
    and nothing is blocking access such as the hosts file or firewall software
    Hope that helps,
    -Dave

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