Problem itunes help me

Здравствуйте,
У меня проблемы с отключением карты, помогите отключить карту из Itunes, прилагаю фотоографию

Мне может кто помочь?

Similar Messages

  • Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    Hello chae84swangin,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: "unknown error (36), i´ve tried to do lot of things but i can´t  solve my problem. please help!!

    my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

    Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!

  • After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!

    After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!

    Well, if they have truly disappeared then something is really messed up. For really messed up stuff, you need to set it to factory default condition, and then afterwards, restore it from your backup.
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414

  • ITunes has stopped working.  Problem with iTunes Helper Module

    After i installed the 7.3.1 iTUNES update for my windows VISTA, i keep getting iTunes has stopped working, and a message saying there is a problem with iTunes Helper Module.. I've tried to re-install and everything.. Can anyone help me out?

    here you go
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunesHelper.exe
    Application Version: 7.3.1.3
    Application Timestamp: 468d67e8
    Fault Module Name: QuickTimeStreamingAuthoring.qtx
    Fault Module Version: 7.2.0.240
    Fault Module Timestamp: 4684a83a
    Exception Code: c0000005
    Exception Offset: 00016c09
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 18fe
    Additional Information 2: f42ba5cd8b2ed31f18b99a5ea46137af
    Additional Information 3: 4735
    Additional Information 4: ae0a749503b699b3b75d581a3dbfd557
    Extra information about the problem
    Bucket ID: 466198587

  • Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
    http://support.apple.com/kb/TS3694
    Solution below.
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Problem seeing songs in Itunes HELP!!!

    Hello all this explanation is really long but I think it is the only way you will understand what happened.
    I have a 30g video ipod. I did not realize that ipod had little battery and connected it to my labtop. My labtop has an adaptor card so I have capability in having High USB2. But when i connect ipod to this device it my IPOD will not charge because the card does not have enough pawer to charge IPOD. so when I connected the ipod with little battery itunes read okay and loaded all my music fine but when i went to transfer a song to my ipod from my itunes labrary it just turned off my ipod. So me thinking that it is out of battery I put it to charge on the wall adapter. Once I saw that it charged I reconnected it to my computer and my computer recognized the IPOD but as a new ipod. of course it asked me if I wanted to link it with the computer and I said no. Then when I click on my ipod in itunes i don't see my music anymore. funny thing is when I click on my ipod in itunes I don't see the music but the bottom says that I have used 4.3 g bytes. My pictures are there and I can see them. and if I go to start, my computer and go to the ipod icon all the music is their... Why now I can not see it the music in my itunes??? What do I do.

    Yes, easy!
    *iTunes > Help > iTunes Help > Keyboard shortcuts*
    Select or deselect all the songs in a list (add or remove all checkboxes):
    +Control-click the checkbox next to a song+

  • Error message "iTunes Helper Resources not available" and saving to wrong Drive

    I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
    I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
    I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
    So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
    Please someone help ...
    Thanks.

    Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
    "Invalid drive X:\" install errors

  • I want to transfer a movie I have downloaded from itunes to my new IPAD. I have been on the itunes help menu, it tells me to look under 'devices' tab for IPAD. BUT there is no 'devices' tab and it does not list my new IPAD. Help!

    I want to transfer a movie I have bought in itunes to my new IPAD. I have been trying to work how to do this for 3 days now. I have accessed all the itunes help and forums and wiki online. They all tell me to go to the DEVICES tab on itunes and select IPAD then sync. YUP seem simple, BUT there is not DEVICES tab listed on my itunes and it does not list IPAD. Years ago I set up my IPOD no problem and that is listed, but not the new IPAD. Can anyone help? I would love to be able to actually watch films on my IPAD!! thanks

    If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
    If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
    Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

  • IPod Mini Problems Please Help

    This is my second post of the type... no one replied to that so im hoping someone could help me.
    Problems:
    -Wont Update or Load Songs
    -It starts loading, gets to around the 5th song (out of well over 600) and says "Ipod Update Complete, OK To Disconnect" though nothing is on the iPod.
    -Occasionally wont restore to factory settings.
    Okay, before you suggest the five R's, ill note that ive put several MONTHS into this, and ive tried them well over 20 times in order.
    Things Tried
    -5 R's Repeatedly (as noted above)
    -updating on a friends computer (several times with no luck, same problems)
    -requested help over the phone
    -The number i called was the Apple US Help Line, which the person helped me for about an hour before he said he did not know what was up, and transfered me to the Canadian help line, where they demanded a large sum for help, which i could not pay (under 18).
    -When i first noticed the problems, I sent it in (around the end of december)and problems continued upon arrival of the new mini.
    I will also note that my sisters iPod Nano works perfectly fine, no problems, as well as my friends iPods adding songs from my computer.
    Please please help... im currently resorting to a crappy CD player that skips for my music... and have been... its starting to break me inside.
    Thank you,
    Milan

    Natalie,
    If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
    You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
    If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.
    For the iPod to automatically open iTunes, you have to have "open iTunes when this iPod is attached" checked.
    Go to edit/preferences/iPod to do this.
    If you prefer to keep the iPod set to manual transfer, look at this. In fact, the whole tutorial is a must read.
    Managing Your Songs Manually
    iPod Tutorial
    iTunes Tutorial Windows

  • Apps store wont let me download free app due to previous purchasing problem? help!!

    apps store wont let me download free app due to previous purchasing problem? help!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Itunes help is not working in 10.5.

    Recently I updated to itunes 10.5.
    When I click on "itunes help" it opens a window that reads:
    Not Found
    The requested URL /itunes/win/10.5/ was not found on this server.
    Apache/2.2.3 (Oracle) Server at help.apple.com Port 80
    Anybody else having this problem? Would like to fix it without reinstalling the whole application.

    This may be considered a valuable clue and in my mind points to being a bug in the mail tool itself. I noticed that in my case there was special formatting in the email I was composing. I had started lines with bold texted characters then tabbed over to write text in default format. Above the format changes I was getting the word wrap I would expect. Below the special characters I was getting the anomalous behavior of words being split by wrap.
    Steve

  • Why do I see: iTunes Help is unavailable because your computer isn't connected to the Internet.  IE9 works fine but iTunes does not connect to the store.

    I have tried 4 days to get iTunes 10.4 working on my Win7 x64 machine.  I purchased a new iPhone4 and after syncing it the first time, I can't connect to the iTunes store.
    When I try to run iTunes Help, I get this message "iTunes Help is unavailable because your computer isn’t connected to the Internet."  However IE9 and Google Chrome run as always...... no connection problems.
    I have already uninstalled IE9 x64 and iTunes 10.4 x64 and reinstalled but still the same.  I followed all the instructions I could find about firewalls, ports, SSL etc.
    Diagnostice gives me this information:
    Secure link to iTunes Store failed -----
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    DELL Inc. Studio XPS 435T
    iTunes 10.4.1.10
    QuickTime 7.7
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 00CCABA00E06CFD0
    Current user is an administrator.
    The current local date and time is 2011-09-08 09:53:57.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 4800 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 226dfd82342c16c01da33b35a257182c
    iPodService 10.4.1.10 (x64) is currently running.
    iTunesHelper 10.4.1.10 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {DA96EEE0-050D-4F34-86AF-08A8499F6D4A}
    Description: TAP-Win32 Adapter V9
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 08:00:00 1970
    Lease Expires: Thu Jan 01 08:00:00 1970
    DNS Servers:
    Adapter Name: {B28305D7-F1F3-471E-8E55-AA9DC8E1058D}
    Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    IP Address: 10.0.1.8
    Subnet Mask: 255.255.255.0
    Default Gateway: 10.0.1.1
    DHCP Enabled: Yes
    DHCP Server: 10.0.1.1
    Lease Obtained: Thu Sep 08 07:46:11 2011
    Lease Expires: Fri Sep 09 07:46:11 2011
    DNS Servers: 10.0.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-09-08 09:24:52.
     This means everything was successful except connecting to the firmware update server.. why can't I connect to iTunes store??????

    Only fixed this in the last day or two . . .with this!
    https://discussions.apple.com/thread/3588501?start=0&tstart=0

  • How do I consolidate a song into an album, each purchased separately, in my iTunes library? iMac OSX 10.8.5. iTunes Help has been no help.

    How do I consolidate a song into an album, each purchased separately, in my iTunes library? iMac OS X 10.8.5. iTunes Help has been no help.

    However, my troubleshooting issue is that I also want the songs in my concert playlists to go in order of how they were performed at the concerts.
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    And?  I'm not seeing the problem.
    However, I can not figure out how to make true copy. I've already tried dragging the song to my desktop, then dragging the new copy back into iTunes. I've even tried renaming the duplicate copy and dragging it into iTunes. Why won't my iTunes make an individual duplicate copy of a song?
    How do you have iTunes manage your music?  If you drag a song to the desktop it may just be moving the file to the desktop.
    Command+R to reveal the file in Finder.  Command+D to duplicate the file in Finder. Drag the duplicate to iTunes to add the second copy.  Not that I totally understand where the issues lie and feel this is likely not the best remedy...

  • ITunes will not shutdown I have to Contrl-Alt-Delete and end itunes.exe and itunes help to get it to shut down and stay closed. I did a system restore and went back to 10.5.1 version and updated to 10.5.3 no dice Windows 7 64 bit

    Itunes will not stay close ever since I updated to 10.5.3 version. I try to close program and it pops right back up! The only way to close is open tack manager and stop the itunes.exe and the itunes.help then it will stay close. I did a system restore back to the earlier version of itunes but problem presisted. I finally did the task manager again and downloaded the update to 10.5.3 and this seemed to resolve the problem for awhile but now it is back! Is anybody else experiencing this problem? and where you able to correct it? I'm running Windows 7 64 bit have never had a problem with anything till now. I ran scans of my machine no viruses.

    Hi,
    i have exactely the same problem.
    After the update to v10.5.3 iTunes isn't shutting down anymore. I have this error on various Windows versions (XP SP3, Win7 x86, Win7 x64.
    On my private Notebook v10.5.2.11 still works! I won't update iTunes there - not even for a test .
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