Problem linking to a third party application

Hi
I wrote a link with SAP and a document management system. They have just upgraded their software so it is .net compliant.
I have recoded my link but the problem I have is that when I call a routine to search and display a document it just shows a blank window. If I call the routine when the application is starting it works fine but is seems to stop working when a SAP window is loaded. I would for example add a button to the bp screen to show all documents that relate to that bp.
I have spoken to the software house and they are struggling to find an answer, I am unsure as to whether it's a mod they need to make in their software or if there is possibly something I can do in my code.
Has anyone any ideas please ?
Many thanks
Regards Andy

Hi Adele
I am displaying a document from the document management system. For example it might be a supplier invoice which has been scanned in
Ref the application starting I mean my addon starting up and connecting to SAP, I have now started using the B1DE for all my programs as SAP seem to recommend.
In that startup routine I can display a document from the document management system, but if I try and display it when say the actual supplier invoice window is on screen I just get a blank window.
The problem I have is that the people who wrote the software say it is something to do with SAP. I have logged a call with SAP and as it does not relate to the UI API or DI API they cannot help me.
Stuck in the middle  !
Thanks for any ideas you might have
Regards Andy

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