Problem loading hierarchies after upgrade 7.0

Hi,
We have just upgraded our development-system from BW 3.5 to BI 7.0 (SP15). When we try to load hierarchies with a process chain we got this error message:
No hierarchy found for the selection criteria entered (RSAR 313).
We first do a LOAD in the chain and that part is ok. After that we have a SAVE and it's here we got the problem.
I've looked at OSS-note 1168238, but it does not help us.
Have anyone else had the same problem?
Thanks,
Ingmarie

Hi,
The problem can happen that the Hierarchy save step starts to early in the chain if the hierarchy load takes longer then the time
out time configured in the monitor or the infopackage. In the infopackage if you goto the menu option "scheduler" > "Timeout time"
you can check what the setting for the timeout time is for the hierarchy load. If the timeout time is shorter then the actual time it took
to load the hierarchy then you should increase the value of the time out time. In the Hierarchy save process type the option  
"activate hierarchies after loading or mark for activation" should always be flagged as this can also cause the problem, see the note
652856.
Best Regards,
Des.

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