Problem Loading Service Pack1 for Xcelsius Present 2008

I am trying to install Service Pack 1 for Xcelsius Present 2008.  When I entered Product Key, I get error that product key is not valid.  I called customer service and they verified that product key is valid.  They sent instructions to change preferences for HKEY_LOCAL_MACHINE but the "Business Objects" section is not there.  I did change the "Crystal Reports" preferences, but still had problem with the product key.

Yes, thank guys! 
I was unable to get the key accepted (Windows 7, my user account does have administrator rights). Right-clicking Xcelsius Present 2008 shortcut and selecting "Run as administrator" did the trick. The program is now licensed.
Have to wait til tomorrow evening to play with this, though.

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