Problem logging in SAP B1 2007 SP00 PL30

Hi all.
One of our SAP users is having a problem in logging in to SAP B1 2007.
Last time, the user can login to SAP by just keying the correct username and password. Now, the user will get an error message when she try to login to SAP using the same username and password. When I go to Change Company, I found the Current Server has changed to (local) instead of my server.
The user can login to SAP by changing to the correct server and type the sa login ID and password. How am I going to make it for the SAP server to recognize the user and make her login to SAP without her to keying in the sa login ID and password?
I have tried to uninstall SAP and reinstall the SBO client from the user but to no avail.
Thanks,
xavier

Hi Fidel,
Thanks for your advice. I have already tested it at the user's computer but still the same problem happened..
All the while, the user also use the X to close the program but she didn't face this problem at that time. How come all of a sudden she cannot directly login to the SAP without changing the correct server and key in the sa password?
Regards,
xavier

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MaxDB sdbuninst: ODBC              c:/sapdb/programs      7.6.00.23   32 bit
MaxDB sdbuninst: JDBC              c:/sapdb/programs      7.6.00.24
MaxDB sdbuninst: Messages          c:/sapdb/programs      MSG 0.3215
MaxDB sdbuninst: Base              c:/sapdb/programs      7.6.00.23   32 bit
MaxDB sdbuninst:
MaxDB sdbuninst:
MaxDB sdbuninst: found instance JP1
MaxDB sdbuninst: cannot remove package "Database Kernel": first you have to remove all instances
MaxDB sdbuninst: fatal error at Th, Aug 03, 2006 at 13:54:27
Thu Aug 03 13:54:28 GMT+05:30 2006 MaxDB Error during call to sdbuninst, rc= 1
Thu Aug 03 13:54:28 GMT+05:30 2006 MaxDB: Done with call_sdbuninst
Thu Aug 03 13:54:28 GMT+05:30 2006 MaxDB: rc of Method: 1
Thu Aug 03 13:54:28 GMT+05:30 2006 MaxDB: End of CallSdbuninst
Thu Aug 03 13:54:28 GMT+05:30 2006 MaxDB: End of uninstallation
MaxDb_SAPNW.log
Thu Aug 03 13:44:40 GMT+05:30 2006 MaxDB: Start SoftwareCheck
Thu Aug 03 13:44:40 GMT+05:30 2006 MaxDB: IndepProgPath:
Thu Aug 03 13:44:40 GMT+05:30 2006 MaxDB: IndepDataPath:
Thu Aug 03 13:44:40 GMT+05:30 2006 MaxDB: Software doesn't exist, Variable MAXDB_SOFTW_EXISTS set to NO
Thu Aug 03 13:44:40 GMT+05:30 2006 MaxDB: end of Check Section!

Hi,
the following parts of the log should give you some hints about what might be wrong:
"dropping database instance: JP1"
"found instance JP1 "
"cannot remove package "Database Kernel": first you have to remove all instances"
It seems you still have a MaxDB instance named JP1 on your system. This instance could not be dropped, because it was not possible for the uninstaller to connect to the db instance:
"dropping database instance: JP1"
"Try to establish connection to JP1"
"command failed: <DBMException -24950 ERR_USRFAIL User authorization failed>"
So, if enough parts of the software are still available and you know how to connect to the JP1 instance (using either the Database Manager GUI or DBMCLI), you can drop the instance and proceed with the installation.
Regards,
Roland

Error Message when we create a Service Ticket in SAP CRM 2007

Hi All we are having a serious production issue when we create a S.Ticket in SAP CRM 2007 We get the following error message we are not trying to send any information to R/3 We have a planned go live this saturday. So any help would be greatly appreciated.
An error occurred in system EDIES during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
No controlling type could be determined (Notification E IAOM 012)
No controlling type could be determined (Notification E IAOM 012)
Regards
Sathya

Hi,
I have looked into your issue.
For this service ticket, kindly check the Org Unit maintained in Transaction and table OFIC_BILLORG_SRV are same. If not same kindly make changes in the following path in SPRO.
==> SAP Implementation Guide
==> Customer Relationship Management
==> Organizational Management
==> Cross-System Assignment of Organizational Units
==> Assign Billing Units to Service/Sales Organizations
If the above information is not helpful kindly take a look at note 861116.
I hope this helps.
Regards,
Venkat

Encounter a problem during upgrade sap r/3 4.7 to ecc6

Hi expert:
i encounter a problem during upgrade sap r/3 4.7 to ecc6
in START_SHDI_FIRST step.
here is the error msg~
MSSCRESPDEFN.LOG
Msg 2812, Level 16, State 62, Server Jack, Line 6
Could not find stored procedure 'dbo.sap_upg_getrelease'.
setuser
i checked MS SQL DB and found out that i only got 'erp.sap_upg_getrelease' but not dbo owner.
can any one tell me how to solve this problem?~
thanks.
Regards
Jack Lee

It's the kernel for the shadow the correct?.
Regards,
Alfredo.

Problem logging in SAP B1 2007 SP00 PL30

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