Problem logging into ICloud

I recently received an IPad and I am having trouble signing in on ICloud. I don't remember the Password I used and now I cannot log into it under the Settings< ICloud page. I have no problem using my password to get into other areas.

If you connected to wifi, disable it and connect to cellular or other network. Usually it means a network blocking secure ports. If that happens on other network, go to "appleid.apple.com" and try to sign in with the same info there. See what message pops up and react.

Similar Messages

  • Problem logging into icloud on windows vista

    i am unable to log into the icloud on my windows vista ....can some one help me....the password is correct so is the id..

    what is the error message ? If it says you need to wait or something like a Server error, then it might just be that Apple's servers are struggling. happens often this times as it is a new service that everybody wants to use. Tons of data..

  • HT201263 Bought second hand iPhone not realising logged into iCloud, Please help me remedy this problem?

    Hi there good people, I recently purchased an iPhone 4 from a sales site on Facebook, I checked to see that the phone was not signed in to App Store/iTunes but didn't occur to me that it could still be logged into iCloud (Which it is) as I thought you could only use 1 Apple ID per handset at any given time.  3 months have passed and all was fine, until today when I dropped the phone and now a box pops up wanting iCloud password every 5 Seconds after I've cancelled the last one.  I got in contact with the guy I bought it from but as three months have passed he says he can't remember the password he used and was not able to log out of iCloud because of this. (plus he's switched to Android)  I took the phone to my local phone repair shop and they told me there is nothing can be done without the account password, my question is:  Will the "Recovery Mode" trick work with this problem?  I'm sorry but I simply refuse to believe that there is no solution or way round this... I know Apple are very tight on security but what would I have done if this was a brand new iPhone 6 instead, would I simply accept that I was the proud owner of an extremely expensive house brick?  I welcome any advice that might help me to reset the damned phone... Thanking you in advance for your time and effort.  Daniel Grant.

    Welcome to the Apple community.
    Unfortunately, you cannot do very much with your phone unless you get assistance
    from the previous owner, they should either provide you with the password to
    unlock it or remove their account from the phone entirely remotely through
    iCloud.com > Find My Phone.

  • I can not log into iCloud

    Please help - I've upgraded to ML 10.8 (and also 10.8.1) and i can not log into icloud.
    I get an error saying "You can not log in at this time".  I have no hair left on my head because I've pulled it all out!
    Now, there are many published fixes for this, but NONE work. I've tried everything I can find:
    Yes, I have an AU and US apple ID, and both dont work
    I installed ML from a fresh disk wipe + install.  No baggage from previous OS's.
    Everything is standard, no tricky fixes or apps
    No Little snitch installed
    Have deleted the ~/Library/App Support/iCloud folder
    Have deleted any preference files
    Have opened up the permissions on the ~/Library/Caches/iCloud folder
    Have reset keychain
    Have deleted all references of any @me or @apple accounts
    Have re-installed the ML OS from a DIFFERENT bootable USB stick
    No proxies, SOCKS, or mods to network
    Plain old home WIFI network, never had a problem
    Have icloud successfully set up at work (QC 2.8GHZ Mac Pro 2010), on my iPhone, iPad and Macbook Pro - Zero issues
    The mac having problems is a 2008 iMac, Core2Duo 2.8ghz Intel w 4gb 1067mhz ram) - Runs well, use for design.
    Is it a problem with the iCloudHelper process not having sufficient permission to write to the iCloud user DB? or the Accounts folder?
    Have looked into console, and when I try and log into iCloud, I get these three errors.  Same every time, no matter which apple ID account you use:
    1: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store key, couldn't add kc item, error 100013 (service=iCloud, dsid=146089737)
    2: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store account info key (dsid=146089737).
    3: AOSKit ERROR: (System Preferences[352]) Failed to store account info for appleID=[email protected]
    Please help!  Is this an incompatibiloty with the iMac problem, or a ML problem? 
    Much appreciated
    Rick

    Where EXACTLY are you trying to log in to it?
    Through your web browser at iCloud.com?
    Or through the iCloud system preferences pane on your Mac?

  • Can Log Into ICloud with Apple ID - but wrong Apple ID is shown in Account Settings

    So no problem logging into my wife's ICloud account with her regular AppleID and password. Once within her ICloud account, when you click on her name ("profile icon") in upper right corner - her Apple ID in the bottom field is not her Apple ID. My assumption is that it should be her normal Apple ID, (which is an AOL email address), correct? How can we fix this?
    The Apple ID that currently shows is actually a "mistake" that has no password associated with it. It was created when I made an [email protected] email address for our daughter, so she could have her own Apple ID for FaceTime on her iPod. When creating that [email protected] address on her iPod, it told me that the name was already taken, and offered me an alternative, which I agreed to. So now there must be the original owner of this [email protected] address that is now associated within my wife's ICloud Account.
    How do I fix this error?
    <<<<<Additional information - I created a Family Calendar and shared it with her AppleID and it did sync up with both of our new iPhone 5s, but now if I enter an event on my phone, it won't go to her phone. However, if she makes an event on her phone, it does pop up on my phone. Also, If I make an event within my ICloud Calendar, it goes on both of our phones.>>>>>
    Please Help with a solution - ICloud is a great concept...

    Also, we are unable to Share any of her calendars, Error reads that "there is a server error, try again"
    I assume it is all related...

  • Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

    I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
    Any suggestions to remedy this problem?

    I'm also experiencing the same issue.
    I've had to reset my password 3 times in the last 3 days.
    At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
    I have went to appleid.apple.com and reset my password there: no luck.
    I have reset the settings on my device: no luck.
    I have Erase and Installed iOS 6.1.2: no luck.
    I have restored my device back to factory settings: no luck.
    I have performed a DFU restore: no luck.
    This is my main account for, well everything.

  • I can't log into iCloud using system preferences using Apple Id

    Hello comunity: I describe the problem as follows (sorry for my english, not a native speaker):
    Background: Macbook air OS X 10.9 Mavericks (just updated), but changed my Apple ID just after that.
    -When I try to log into Icloud through System Preferences, and write my Apple ID and password, it says "the login keychain is not found" and then it tells me that the server is down and can´t connect. (I have verified my Apple ID and password and can login through the website with no problem, and I have verified that the Icloud server is fine).
    -It won´t let me go any further than that, It means I cant use Icloud in my Mac. I can access to Icloud online, but when online I don´t see my mac but I can see my Iphone and Ipad 2.
    -I have read many (a lot really) about keychains and similar problems and cant find the solution.
    I would appreciate your help!
    PD: Other information that might be related: When entering to First Aid Keychain, I provide my password and when I hit "repair" it will tell me "...library/keychains/login.keychain is not a valid keychain file and that repair stopped unexpectedly"

    I think that  is likely why you're having the problems with signing in. My keychain has been added to over many years. It has email addresses from 1997. I don't know how to clean that up. It would be nice if Apple redesigned Keychain Access to be something that actually allowed you to envisage their network. That's what bothered me about iCloud Keychain. There are so many places to change settings, type a password, and think about what that setting means. Knowledgable people who can manage a network from the Terminal, good for you. I want to launch software that finds all servers, and paints a good connection green and trouble yellow, etc. Hover your mouse over a red drive, it tells you the password needs. I think this is good enough implementation, except it is difficult for people who've never had a cryptography class to get a good idea of what their network topography is. Tell me, can you log on to iCloud.com on Safari?
    I'll hang around here to see if somebody else gives a suggestion. Sorry I can't do more.

  • HT4623 Downloaded new IOS, but it will not allow me to log into iCloud, no matter how many times I reset my password. Please help.

    I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

    I'm having the same issue.  I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

  • IPad2 unable to log into iCloud

    My iPad2 running iOS 5.01 won't allow me to log into iCloud.  Had the same problem with my iPhone.  Apple support person told me to hard reset phone and it worked.  It was a pain so I'd like to avoid solving the problem like that.  Any ideas?  Thanks!

    Clarification, I am not able to log into iCloud from our MacBook Pro only via System Preferences when logged into my acount.  My husband however can log in using the same computer under his identity.

  • Cannot log into Icloud on my pc

    I cannot log into Icloud with my pc I keep getting the error message :
    Icloud encounter  an error while trying to connect with the server.

    Been looking for similar posts, surprised I haven't found more, because I'm fairly certain that there is a current problem with some parts of Apple's server network: I have 3 iCloud accounts in Mail on my Macbook, and 1 of them (annoyingly, my main one) has not been able to connect for an hour or two. And both of the others wouldn't connect for a few minutes, but are now working again.
    More suprising is that trying to log in to webmail (www.icloud.com) is giving a very unhelpful error message, suggesting the server is down. Everything else Internet is working fine for me, and haven't changed any settings, so fairly sure problem is Apple's end.
    It's possible that your iPhone is collecting your mail via a different server route that is still working; my three iCloud accounts are collecting via p02.imap.mail.me.com, p09.imap.mail.me.com and p99.imap.mail.me.com, and it's only p02 that's consistantly not working.

  • How do I log into icloud after the last update?

    I thought I couldn't log into iCloud.com because the site was down (last week), but still cannot log on... just the general error saying cannot login, no real explanation given. Site sounds like it is working now, but I still cannot log in (but I can on my iPhone). I know I agreed to some update or another and problems were after that.. but I don't see anything online about that update. Any ideas of what I can do??
    I love my iCloud email, but looks like I will have to cancel it and go back to yahoo sigh.

    just the general error saying cannot login, no real explanation given
    Although your message isn't mentioned in the symptoms, let's try the following document with that one:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • HT204053 i frequently have a very hard time logging into Icloud.  is this normal?

    i frequently have a hard time logging into Icloud. ID and password have not changed but getting past log on screen is a challange. Any suggestions?

    Issues when accessing iCloud.com from a Windows PC and logging in (sporadic problem), using Contacts, Calendar, Notes, etc., or sending error reports when errors occur seems to be a common problem.
    My recommendation is to download Apple’s Safari version 5.1.7 for Windows to access iCloud.com. It consistently works for me!!!! To make things easier with Safari, I made iCloud.com its Homepage. I’m using it to access iCloud.com from all of my PCs.
    On my Windows 7 systems it appears that some add-ons are causing problems when you try to access iCloud.com with the 32-bit version of IE9, but the 64-bit version seems to work fine, more than likely because there are few add-ons that are 64 bit and the 64-bit version can't be the default browser in IE9. Norton Internet Security’s “Browser Protection” is what caused my iCloud.com issues when using IE9 32-bit.
    Also, I just updated to IE10 on my Windows 7 Pro computer. Unlike IE9, IE10 seems to work well with iCloud.com, but IE10 does have a few issues in general. So, as mentioned, I’d use Safari as my dedicated interface to iCloud until all Windows and Internet Explorer issues are resolved.

  • My Apple TV 6.1.1 is logged into iCloud but says it's not when I try to log into using Photo Stream as my screen saver. Any ideas?

    When I select Photo Stream as my screen saver, it prompts me for the password. Despite the password working for logging into iCloud and iTunes Music Store, it always says it's incorrect for Photo Stream. Help!

    Eric,
    None of this has worked.
    My Apple ID and password work with everything else. I have a good Internet connection. No Firewall active from my IMac.
    LIke I said, I haven't installed anything recently and FaceTime ver. 1.0.5 on OS X 10.6.8 was working fine prior to yesterday.
    I restarted my IMac to run Mavericks and FaceTime 3.0 under OS X 10.9.4 is working and I was able to login and use FaceTime on Mavericks with no problem.
    For some unknown reason FaceTime on IOS and on my Mac were asking me to login into FaceTime when I haven't had to do this for quite sometime.
    Older FaceTime 1.0.5 all of a sudden has decided to be a problem with login on my IMac under Snow Leopard.
    The only thing left I am going to try is the two-step Apple ID verification process where I can use a app specific password, but Apple makes you wait three days before completing the two-step verification.
    If this doesn't work, then I do not know what will solve this issue and now I made my Apple ID login process more complicated than I really wanted it to be.
    I purposely stayed away from using the two-step ID verification login.

  • I'm trying to log into iCloud on my Windows PC, and it won't budge past the Login Screen.  :(

    I haven't used my PC to log into iCloud for a while, and now it won't go beyond the Login Screen.    Has anyone else had this problem?  If so, how do I fix it?

    While we all have MacBooks in this forum most of us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac

  • After recent OS update (10.8.2) I can no longer log into icloud.

    After recent OS update (10.8.2) I can no longer log into icloud.  I've reset password, but when I try to login on the icloud preferences panel it gives a little "bonk" sound and then spins forever.  Open to suggestion.  Thanks!

    Signing out and signing back in seemed to do the trick as suggested here: https://discussions.apple.com/message/19827058#19827058

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