Problem login to Itunes store in window 7, it keep pop up 'itunes could not connect to the itunes store.An unknown error occurred (0x80090318). Make sure your network conenction is active and try again.
This problem is confusing me and i can't login since the day i bought and i'm using iphone 6.
Greetings AndrewwChinnn,
It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD
Similar Messages
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Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
i can not get itunes to connect
Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."
I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server" -
ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)
Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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ITunes could not connect to this iPhone because an unknown error occurred (0xE80007F)
Recieved this error while syncing the IPod classic, however, the IPhone was not connected to the computer, was no where near the computer.
In addition, I had earlier in the day the following error message as well: ITunes could not connect to the IPone "Merci's IPone" because an invalid response was received from the device." In this situation, again the IPod classic was syncying music, and the phone was not even in the house.
The day previously, I had the following error as well: ITunes could not connect to the IPone because of unknown error occurred (0XE80002D).
When I called Apple Support, the first person could not find a response or answer to fix or give a reason why this is happening, since he said the last error is normally resulting from when the cable has a connection problem; well the IPhone was never connected to the computer--the IPod Classic was during these incidents. When a senior advisor came on line, he wanted me to reboot my computer, but I was still in the middle of the IPod Sync of music so that could not happen. Which his answer was, well then call back and talk with a apple support person when it completes--my thought was if the first person couldn't figure it out and required a senior advisor, what is going to happen when I call back--I repeat myself and wait and repeat myself again to another senior advisor and then do some archaic steps to discover they don't know what is wrong? I am waiting on a few other problems they haven't figured out yet. I am a new Apple user and have had nothing but problems with Apple IPhone, IPad and guess IPod Classic all which I purchased with high recommendations that Apple is better than windows products and Android products. I am wondering what the **** I got myself into?
Can anyone help me? It is getting frustrating that Apple can not seem to help with any of the situations I seem to be having!
Thanks in advance.I have had this same issue with my iPhone 4 since iOS 5 was released. None of the updates has fixed it yet. I'm using Windows 7 Pro (64 bit), and iTunes 10.5.3 I am not encrypting my backups. I do have my phone set to passcode lock after 1 hour. When I have enabled WiFi sync in iTunes, I get the error message described in this thread at least once every day. In the morning, when I first open iTunes, I will have to click this window sometimes 8 to 10 times to get it to finally dismiss and begin the sync process.
It's apparent that iTunes is hung up whenever this message is present. It's not downloading podcasts during the night, or performing the WiFi sync while my phone is charging in the other room. Nothing works until I sit in front of iTunes and click off the error message. If I am required to do that in order to get the phone to update, I should just plug it in and disable the WiFi sync hassles until/if it ever gets fixed. -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)
Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
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when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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iTunes could not connect to this iPhone because an unknown error occurred (0xE800001).
I’m directly connected to the my Laptop USB 3.0 so no USB problem 1 time I upgrade ios 4.1 (8B117) because of this problem but still haven’t good result
anyone please halp me As soon as possible -
Itunes could not back up the iPhone because an unknown error occurred
I am trying to update my Iphone 3GS to the 4.01 update, but I keep getting this error: "Itunes could not back up the iPhone because an unknown error occurred" Then Itunes tells me to reconnect my Iphone and try again, I do so...and I retry the update and I get the same error over and over again. What do I do? I can't update my phone...
Nevermind, I misread.
Message was edited by: Melissimo -
When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device
Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L -
Itunes could not connect to this iphone because an unknown error occured (0xE8000003)
itunes could not connect to this iphone because an unknown error occured (0xE8000003)
tried uninstalling itunes and restarting reinstalling, didnt change problem.The article may not explicitly mention the error code but it does say +the error may be the same as above but end with a different number+. I've now found a forum on another site (http://forum.upsb.info/showthread.php?t=2813&page=2&s=f1904afbf5d4475d933fabcb9b 022f7e last post) that says :
1, Go to the folder C:/Program Data/Apple/Lockdown (in Vista or 7)
2, Delete SystemConfiguration (system file)
As I havn't had the error I don't know whether the above fixes it - and if you try it I'd suggest taking a backup or renaming the file, not deleting it, in case it doesn't work and you want to restore the file.
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