Problem Managing Custom Paper Size Using Epson

Since updating my Mac to the latest version Yosemite, when I now try to Manage Custom Paper Size in the Epson print box via my Photoshop Elements 11, Photoshop crashes. Has anyone experienced this problem? If so have you found a solution?

Hello Bridge. Thanks for the reply. I am not sure where the Elements Print dialogue is but, having come back to answer, I can see the "More like this" box on the right and viewing those posts confirms what you say. It would appear from one of the posts that Apple is aware of the problem and may be working on it. However, one of the posts opposite suggested using Print Preview to set the custom print size and print from there. I found this works for me. So, thanks again for your consideration. Regards. Brian.

Similar Messages

Problem Managing Custom Paper Size Using Epson RX500

Since updating my Mac to the latest version Yosemite, when I now try to Manage Custom Paper Size in the Epson print box via my Photoshop Elements 11, Photoshop crashes. Has anyone experienced this problem? If so have you found a solution please?

Hello Bridge. Thanks for the reply. I am not sure where the Elements Print dialogue is but, having come back to answer, I can see the "More like this" box on the right and viewing those posts confirms what you say. It would appear from one of the posts that Apple is aware of the problem and may be working on it. However, one of the posts opposite suggested using Print Preview to set the custom print size and print from there. I found this works for me. So, thanks again for your consideration. Regards. Brian.

CS6 Problem with Custom Paper Sizes

When printing on Epson printers (4800,4880,4900) in the Photoshop print settings dialogue box it won't allow me to print at a custom paper size using the sheet or manual feed settings. The paper feed option defaults to Roll Paper when I create the custom paper size, and then when I change it and try and save the settings it just reverts back to roll paper. If I try and send a print after this then the printer won't accept it because it's being told to print on a roll instead of sheet. Why is this?? I'm using CS6 and OS 10.7 and I've never experienced this problem with any previous Photoshop/ Mac OS X before. Please help!

I use a pc therefor Windows and PC Photoshop. Anyway The way this works in Philosophy windows print dialog you have to set both Photoshop print settings and the printer driver settings. And if Photoshop is to handle colors you must set off the device drivers color management. Photoshop Dialog has a printer setting button. I use that to set the device driver setting like color management off, print quality and custom paper size and source roll paper.
I also wrote a script to tile image into a document for printing on roll paper and eliminate paper waste. http://www.mouseprints.net/old/dpr/PasteImageRoll.html

Problem with custom paper size on dot matrix printer

Hi All,
I'm using CR2008 with updated to SP2. I have a problem with custom paper size (W=21; H=14), the CR Viewer show report with custom paper size correctly but when I print it to a dot matrix printer (Epson LQ 300+) the content was rotated to landscape. If print to a laser printer the content was printed correctly. My report was printed correctly by CR10 or previous versions I got this issue when upgraded to CR2008. I aslo tested my computer and printer with orther application like MS Word the printing have no problem with custom paper size.
Thanks for any advice for me.
Han

Looking at the Epson LQ 300+ driver, I see that the latest update is from 2002. In my experience, most matrix printer drivers are not unicode. Crystal Reports is designed to only work with unicode printer drivers. See the [How Printer Driver Options Affect a Report|https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/a09051e9-721e-2b10-11b6-f9c65c64ef29&overridelayout=true] article, page 6 for details. Also, see [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Finally, see if you can print from the CR designer to this printer and if you get the correct results here.
Ludek

Problems with Custom Paper Size and Address Book

I'm having some trouble printing from Address Book onto a custom paper size. I'm attempting to set up a notecard, and only print one at a time, rather than multiple columns as in the Labels option. The trouble is that when creating this small size, Address Book doesn't recognize it as anything other than a regular sheet of US Letter, and thus prints the address in the middle of the page.
I have no problem printing envelopes, though, which seems odd because they too go in the manual feed for my printer. The notecards are similar width to the envelopes, but only about half the length.
Has anyone else experienced problems with custom paper sizes printing improperly? I'm using an HP 4515 LaserJet, but have access to a few other laser printers. Thanks for any insight

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Managing Custom Paper Sizes with the Epson 2000P

Hi,
I recently started using the iMac and after installing the software for the Epson 2000P found that I could not print a 13 x 44 image. I set up a custom paper size and when the page printed it only printed 18" of the image. I tried the Epson 1280 with the same set up and was able to get 22". I thought maybe the file was to large a cut it in half with no luck. I increased the memory allotment of the program as well and still no luck. I have emailed and called Epson support and can't get any answers from them so I thought I would check here at Apple. If you have any advice I would greatly appreciuate it.
Thanks
2 GHz Intel Core 2 Duo Mac OS X (10.4.10)

Hi,
Crystal Reports 2008 supports custom page sizes. You can set this in the Page Properties for the report in the Crystal Reports Designer, I'm not sure if you can set it in the SDK as well.

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Photoshop crashes when i try to manage custom paper sizes through printer setting

i have recently updat my imac to Yosemite, now i cannot update my custom paper sizes without photoshop crashing, Any Idea's? The printer i have is a epson 4900

What version of Photoshop are you using? Have you installed all the updates?
And have you contacted Epson to see if they have updated drivers that work with MacOS 10.10?

Portrait printing problem on custom paper size

Hi,
i want to print on custom paper size - 500x700mm, but cant set custom paper size straight in Illustrator, only in printer driver. When I set it up and print file, all shapes are smaller on print than in file! Same thing happens with 320x450mm size. After some searching i tried to print it in landscape (wider side in printer) and everything is ok!!! but when i get back to portrait it is all smaller again :/
On pre-intalled A4 size everything is ok.
Can anyone help me, i want to print on 700x500mm but my printer is only 600mm wide ;/
Tried to change any possible fit, resize and rotate option throughout app, system and in printer with no success.
Specs:
Mac OS 10.9 (Retina MBP 15)
Illustrator CC and CS5 (tried on both)
HP DesignJet 510 (CH336A)

Yeah, HP tech support is iffy at best.
I think you're on the right track.
I don't think the issue is Illustrator. In my experience, the Art Board feature is exactly what is warranted for custom page sizes.
I also wouldn't think it is an OS issue, as the drivers need to conform to OS development rules. If the driver "says" it can do it, it SHOULD do it. If it doesn't, that's not the OS's fault.
In cases where you're trying to go "outside" the page-size presets of the printer driver, this is where people encounter problems, which is why I think the issue is the print driver. My solution has been to use an existing page-size preset, and hand-trim after printing. But in quantity prints, this becomes a pretty serious problem.
One other thought. Someone else on this forum found that they could use custom page sizes (with certain printers) if they always fed the paper in its "tall" position, rather than feeding it in "wide." This might require you to rotate artwork in ai, I'm not sure. But it's worth a try in attempting to get your custom page size to print properly.
Good luck.

How do I get OS X to ask printer for custom paper size

I am printing postcards. These are 1/4 of a letter sheet, or 5.5" wide x 4.25" tall.
I have a commercial grade HP Laserjet 4350, and I've configured that size in its custom menu for tray 1 (the envelope feeder tray). The printer is happy.
I've also set a custom paper size in the MacOS, that I've called "Postcard Quarterpage" and I have that selected in the print dialog. In fact I made it default.
However, under Paper Handling, it says "Destination paper size: Suggested paper: US Letter" and this is greyed out. If I check "Scale to fit paper size" which I Do Not Want, then I can pick a variety of sizes. However my custom size is not in the list.
This happens on all applications, so it is definitely OS X Mountain Lion (latest patch).
Anyway, the upshot is MacOS requests US LETTER size from the printer, so the printer goes "Take this postcard stock out and gimme US LETTER". The printer can detect paper sizes. If I try to give it postcards anyway, it blows an error and won't print, which is what it should do.
How do I get OS X to tell the printer "Gimme 5.5x4.25" like I've instructed it?

Hi there Wolf!
I have a couple of articles here that I believe will help you out with your question. First, here is an article with some information on custom paper sizes:
OS X Mountain Lion: Manage custom paper sizes
http://support.apple.com/kb/PH10748
Note that in that article, it states:
Custom paper sizes aren’t available for some printers.
The reason for that is because this is controlled by the driver for the individual printer. You will want to make sure you have the latest version of the printer driver installed on your computer. More information on this can be found in the following article:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
It might also be helpful to reset your printing system to see if that will resolve the issue. More information on this process can be found here:
Mac OS X: How to reset the printing system
http://support.apple.com/kb/HT1341
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Unable to Set Custom Paper size setting of 15 (width) x 12 (Height) using J

Hi,
     I am unable to print the report using the custom paper size setting of 15 (width) x 12 (Height) with printer friendly fonts so that we can print on Line or dot matrix printer.
     This problem is not solved from last 3 months and we dont get help anywhere.
     We are using Java with Crystal Report XI R2 design for the same.
                       ITable table=null;
DatabaseController dbCtrl=null;
ReportClientDocument oReportDoc=null;
try {
String reportName=fileName;
oReportDoc=new ReportClientDocument();
oReportDoc.open(reportName,0);
dbCtrl = oReportDoc.getDatabaseController ();
rs=ad.sqlStringBigST(query);
table = dbCtrl.getDatabase ().getTables ().getTable (0);
dbCtrl.setDataSource (rs, table.getName(), "Runtimeres");
Object oreportSource=oReportDoc.getReportSource();
IReportSource reportSource=(IReportSource)oreportSource;
PrintReportOptions printOptions = new PrintReportOptions();
printOptions.setPrinterName("EPSON FX-2175 ESC/P");
printOptions.setPaperSize(PaperSize.useDefault);
options.setPaperSource(PaperSource.manual);
oReportDoc.getPrintOutputController().printReport(printOptions);
} catch (Exception e) {
System.err.println(e.toString());
Please let me know what is the solution for the same.
Regards,
Raj

Hi,
    Yes i can understand that you need to first understand the root of the problem to give me the solution.
    I am here to answer to your questions until you understand what is the problem.
    Yes if i set the standard page size which are given in API doc , it sets up the page correctly.
    Following page size as given in the API doc works fine.
    http://devlibrary.businessobjects.com/businessobjectsxi/en/en/RAS_SDK/rassdk_java_api_doc/doc/rassdk_java_apiRef/com/crystaldecisions/sdk/occa/report/document/PaperSize.html
   It is rejecting the custom paper size and custom fonts (which in my case are printer friendly fonts).
Regards,
Rajshekhar SIpoy

How to add a new custom paper size? I am using a HP Deskjet 1000 J 110a printer.

How to add a new custom paper size? I am using a HP Deskjet 1000 J 110a printer. I am using Windows XP home edition. The Custom option itself is not appearing in the process of selecting paper sizes in Printing preferences. I have installed this printer just today, but I bought it eight months back in Dubai. Could there be chance that since I purchased it in Dubai and I am using it in India, the software's not functioning properly.
Can you please help me with this problem immediately? Reply soon...

Hi RajeshPujara,
Please refer the link below to know the paper size supported by this printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02231304&tmp_task=prodinfoCategory&cc=us&dlc=en...
May I know the size of paper you are trying to print.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Can't use units other than inches in custom paper sizes?

When I try to define a custom paper size, the editable fields contain the unit "in". If I change this to anything else, like pt or cm, it gives an "invalid number" error message. I intend to file a bug report, but am I missing something here?

You can set your system measurements to metric in the
International control pane, under Formats. That will
change it for Page Setup.
I'd swear in a court of law that I tried that and it didn't work. Now I try it and it does let me use cm. However, if I try to use m or mm, it assumes I meant cm, and if I try pt, the units I really wanted to use, it still says "invalid number."

Is it possible to use an AppleScript to set a *custom* paper size in Word?

I've used the following script to set the paper size in Word:
tell application "Microsoft Word"
          set paper size of page setup of section 1 of active document to paper a4
end tell
but I've been unable to write a script to set a custom paper size -- does anyone know if this is possible?
Thanks!

The gallant Pierre strikes again!!! For reasons having to do with a quirk of working with Word documents coming from a Windows machine, I ended up having to go the UI route, but I couldn't have done it without you! I actually ended up changing the Format For: popup menu instead of the Paper Size: popup menu, but this technique could be used for those who wish to chose a custom paper size:
tell application "Microsoft Word"
activate
end tell
tell application "System Events"
          delay 0.5
keystroke "a" using command down
          tell application process "Microsoft Word"
                    click menu item "Page Setup..." of menu "File" of menu bar item "File" of menu bar 1
delay 1
click pop up button 3 of window "Page Setup"
keystroke "Any"
                    delay 0.5
keystroke return
                    delay 0.5
keystroke return
delay 1
                    click menu item "Print..." of menu "File" of menu bar item "File" of menu bar 1
delay 1
                    tell menu button "PDF" of window "Print"
click
                              click menu item "Create Booklet" of menu 1
                    end tell
          end tell
end tell
Again, Pierre -- many thanks!
Andrew

Preview buggy when printing multiple pages per sheet using a custom paper size

I have a square book I've designed and I've printed the pages to a PDF. Now I'd like to re-print the pages so you can see facing pages together exactly like when, in preview, you select "View > Two Pages".
Each page is 12x12 so I'd like to re-print them to be 24x12 (24-wide)
I was previously able to do this in preview (prior to mountain lion) using the "layout > two pages per sheet" option with a custom paper size but when trying with Mountain Lion, the print-dialog preview doesn't match the output when saved as pdf; pages either get shrunk or cropped without my permission and it generally seems to be buggy. I've been playing around with it for over an hour and can't get two pages side-by-side to take up a full 24x12 custom virtual page when saved as PDF
I would expect the print preview to accurately display what will be printed (saved as PDF) and I am guessing that maybe the printer selected (HP all-in-one) is affecting the preview and save to pdf options?
Can someone tell me how to achieve a printed rendition of the "view > two pages" layout?

I have a little more information. I turned on "single hairline" border and as you can see, it's converting my square pages into "US Letter" pages BEFORE applying them two-to-a-page. So it's using my selection of "Paper Size" as both the source and destination paper size, rather than just the destination size, because my source is obviously 12x12 square (confirmed by looking at page properties in preview). Apple, please fix this

Problem Managing Custom Paper Size Using Epson

Similar Messages

Maybe you are looking for