Problem managing printer in iManager

Hi,
created an printer in iManager 2.7.4 on OES2 SP2 Linux with all patches.
Trying to manage the printer from an XP workstation, selecting drivers,
a window pops up with Content "Drivers" and stayed forever. I close this
window, the OS list states Linux. When I try to select an different OS
the same Windows with content "Drivers" pops up again and Linux is
selected again.
Also Internet explorer reports this error: "'profilePrinterModels' is
null or not an object" Line: 134 ...
I restarted all iPrint related services and I tested with IE 8 and
FireFox on XP and Windows 7 i386 but non worked.
Any ideas how to solve this issue?
Walter

I have the same issue with IE 8.0.
Interestingly on FF 3.6.12 the pop-up just opens and closes so fast,
that you can't see, what it contains. But afterwards you can select
freely between driver-platforms and move and select freely between your
drivers and driver-profiles, as it is supposed to work.
BTW this is on iManager Workstation under Windows.
W. Prindl
Walter Hofstdtler wrote:
>Hi,
>
>created an printer in iManager 2.7.4 on OES2 SP2 Linux with all
>patches.
>
>Trying to manage the printer from an XP workstation, selecting
>drivers, a window pops up with Content "Drivers" and stayed forever.
>I close this window, the OS list states Linux. When I try to select
>an different OS the same Windows with content "Drivers" pops up again
>and Linux is selected again. Also Internet explorer reports this
>error: "'profilePrinterModels' is null or not an object" Line: 134
>... I restarted all iPrint related services and I tested with IE 8
>and FireFox on XP and Windows 7 i386 but non worked.
>
>Any ideas how to solve this issue?
>
>Walter

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many thanx for your reply & help.
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http://i53.tinypic.com/qzge12.jpg
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP 4622 All in One Printer: Problem with Printer or Ink System

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charleshia wrote:
Thanks so much for replying to my post. I tried the fist suggestions and they did not work. So, I attempted to move on Dow to the cleaning of my printer. I am the the first to admit that I'm not the genius when it come to electronics buys, my printer do not seem to have what is described in the photos. I'd like to upload a photo of my ink cartage but do not know how.
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